What type of gas does it take?

87-91 Octane. Premium to get full performance.

What extra steps have you done to adapt to COVID 19?

I pride myself in being meticulously clean especially with my vehicles. I put forward this trait and go the extra mile in allowing my vehicles to sit 24-48 hours prior to your bookings. I have professional detailing experience and have invested in all proper equipment and tools to ensure a safe and clean Turo experience. I have completed Turo sanitation training including hotspots in vehicles. I continue to follow and comply to all updated provincial guidelines to make sure the risks becomes negligible when you book any of my vehicles.

Top 3 house rules

1. Absolutely No Smoking! Zero tolerance and additional premium cleaning fees will be charged if violated. 2. Guests with pet must choose Post trip cleaning option. Otherwise, will be billed additional in the end of trip. 3. Do not attempt to fix or diagnose vehicle. Please contact Roadside assistance at 1-888-391-0460 and notify myself. Thank you :)

Does the car have to returned clean and with gas? What about stains, pet hair and odors?

Gas tanks are required to be returned with the same level of fuel as received. Guests aren’t expected to clean or disinfect the car upon return, though if you return the car in a condition that requires moderate, heavy or severe cleaning you may be charged a cleaning fee. To avoid fees, vacuum up excessive dirt, sand, or crumbs, wipe up any sticky spots or spills, and check the exterior for any significant dirt or mud that may need to be washed off. The option for post trip cleaning does not include stains, stubborn pet hairs or odors. Additional but fair charges will apply on top of post trip cleaning.

How much is post trip cleaning fee and is it included in my daily rental price?

No, post cleaning is NOT included in the daily rental cost. It is an optional charge you can choose while booking or be charged after the vehicle is returned. If you return the car significantly dirtier, the host may request a cleaning reimbursement fee. Cleaning fees range from up to $50 for moderate cleaning to a maximum of $250*, depending on severity. They include an administrative fee of up to $25. Hosts have up to 72 hours after a trip’s end to request reimbursement for cleaning.

When are winter tires installed? and removed?

The GTI is now equipped with dedicated snow tires!! No additional cost and optional tire chains can be optioned during checkout for additional peace of mind. Ice or Snow, this GTI will get you where you want to go this winter. Summer wheels are installed end of March unless Winter wheels are requested.

The car is not available for the dates I want, do I have any other options?

Yes, please contact me even if the dates are not available. If the date are blocked for cleaning, I can open the dates up. If the car is booked for another trip, I can offer you the closest option from my other vehicles that are available.

Tips

1. Turo offers 3 levels of insurance. Never choose Basic, this covers the guest for only up to $500 of liability for at fault or no ones fault insurance in an instance where the damage is unknown. At any point that the vehicle is under your possession, all new damages are charged to the guest. Hosts/Turo are not at risk when Basic is chosen but being a Host, my genuine intention is for every guest to enjoy the platform and continue to return with great experiences especially when they are not at fault. Mid level insurance covers up to $2500 and highest level covers 100%. In an event, the car is vandalized, hit and run etc.. this will come in handy. 2. Respect the car and the car will take care of you. 3. More to come..

How much do you charge for delivery? What if I only need pick up or just drop off

My delivery fee is $120 which includes drop off and pick up. I waive delivery fee for trips of 7 days or longer! This fee has been calculated based off my home locations distance to the most popular pick up spots averaging the costs between Uber and taxis. I do offer the flexibility of only pick up or drop off. The cost would then only be $60. Please contact me before or after the booking. The cost adjustment will be made on the invoice to reflect the proper charge. And of course it is free to pick up and drop off the vehicle at my listed location.

I really want to rent your car but the cost falls just slightly out of my budget!

If you’re set to renting one of my vehicles but the budget just doesn’t allow it. Let me know! I would love to work with you and not let money get in between your plans. I put my guests above costs every time. I’ll stand by it.

Do you offer contactless pick ups?

Absolutely! For pick ups and drop offs from my location. Please indicate if you wish to opt for contactless and I will provide all details via messages and instructions for Key pick up. Vehicle will be on my driveway cleaned and sanitized ready to drive.

What’s your contact information?

Since Turo doesn’t show contact information until a booking is generated. Please use my direct line to reach out if you have any questions prior to booking. 6043401148

Can I take the car to the rack?

Absolutely not! My cars are not prepped for any track time or racing of any kind! Premium costs will apply if caught being misused.

Drop off service to closest sky train station?

Yes, I can offer to drop off guests to the closest sky train station from my place for a small fee of $10 vs $15 - $25 to take Uber. No waiting and no tips required. Just let me know during booking and I’ll be happy to save you time and money at the end of your trip!