Jesse
5.0
Jesse
5.0

Jesse

Seattle, Washington
21 voyagesMembre depuis : März 2015
Jesse est un Hôte vedette
Nos Hôtes vedettes sont des hôtes expérimentés et appréciés sur Turo.
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Informations vérifiées
  • Conducteur vérifié
    Jesse a obtenu le statut de conducteur vérifié après avoir fourni son numéro de permis de conduire et passé le processus de vérification des conducteurs de Turo.
    En savoir plus
  • Adresse courriel
  • Numéro de téléphone
  • Facebook
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    0 minutes
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Emplacement

Commentaires des voyageurs

21 voyages

5.0

(10 commentaires)

Shawn P.

Shawn P.10. Januar 2020

Host was very responsive, polite, flexible with timing, and helped explain how the car and controls work. Car was clean and drove well. Had plenty of room to seat 8 and store luggage. Everything about the pickup and rental period was excellent. Did have an issue upon return. After I refueled on the way to return the car, the fuel door would not close all the way. Somehow the hinge had disconnected. I pointed this out when I returned the car. I knew I wasn't rough with the fuel door and couldn't have caused the damage, but I was willing to pay the repair costs since it happened during my rental. Then I did some research and discovered this is a common problem with 2011-2018 Siennas, as documented in many online forums & message boards. I didn't get the sense the host would let me off the hook based on message boards alone; fortunately, there is a class action settlement with Toyota to repair this exact issue at no cost. Had I not done the research- and more importantly, had there not been a class action settlement- I'm sure I would have been expected to pay the repair costs. I don't know how to avoid this scenario in the future; if a host thinks a mechanical failure is your fault, it could be tough to prove otherwise. Aside from this issue, I was happy with the rest of the experience.

Christian G.

Christian G.30. Dezember 2019

Best rental experience on Turo. Jesse was very flexible and made the time to show me around the car and talk over the details.

Réponse de Jesse

My pleasure!

Ganeshan J.

Ganeshan J.1. Oktober 2019

The car was a great fit and very clean. Jesse was great at communicating throughout the trip as well.

Jesse
5.0
Jesse
5.0

Jesse

Seattle, Washington
21 voyagesMembre depuis : März 2015
Jesse est un Hôte vedette
Nos Hôtes vedettes sont des hôtes expérimentés et appréciés sur Turo.
En savoir plus
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    0 minutes
Informations vérifiées
  • Conducteur vérifié
    Jesse a obtenu le statut de conducteur vérifié après avoir fourni son numéro de permis de conduire et passé le processus de vérification des conducteurs de Turo.
    En savoir plus
  • Adresse courriel
  • Numéro de téléphone
  • Facebook

Emplacement

Commentaires des voyageurs

21 voyages

5.0

(10 commentaires)

Shawn P.

Shawn P.10. Januar 2020

Host was very responsive, polite, flexible with timing, and helped explain how the car and controls work. Car was clean and drove well. Had plenty of room to seat 8 and store luggage. Everything about the pickup and rental period was excellent. Did have an issue upon return. After I refueled on the way to return the car, the fuel door would not close all the way. Somehow the hinge had disconnected. I pointed this out when I returned the car. I knew I wasn't rough with the fuel door and couldn't have caused the damage, but I was willing to pay the repair costs since it happened during my rental. Then I did some research and discovered this is a common problem with 2011-2018 Siennas, as documented in many online forums & message boards. I didn't get the sense the host would let me off the hook based on message boards alone; fortunately, there is a class action settlement with Toyota to repair this exact issue at no cost. Had I not done the research- and more importantly, had there not been a class action settlement- I'm sure I would have been expected to pay the repair costs. I don't know how to avoid this scenario in the future; if a host thinks a mechanical failure is your fault, it could be tough to prove otherwise. Aside from this issue, I was happy with the rest of the experience.

Christian G.

Christian G.30. Dezember 2019

Best rental experience on Turo. Jesse was very flexible and made the time to show me around the car and talk over the details.

Réponse de Jesse

My pleasure!

Ganeshan J.

Ganeshan J.1. Oktober 2019

The car was a great fit and very clean. Jesse was great at communicating throughout the trip as well.

Partagez ce profil Turo.