Andrew
4.5

Andrew

9 voyagesMembre depuis : Mar 2021

Andrew a suivi une formation sur les meilleures pratiques en matière de nettoyage et de désinfection.

Informations vérifiées

  • Adresse courriel

  • Numéro de téléphone

Statistiques de l’hôte

  • Taux de réponse

    92%
  • Temps de réponse

    1 heure
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Véhicules de Andrew

Maserati Ghibli 2014 à
Maserati Ghibli 2014

4.5

(9 voyages)

Emplacement

Commentaires des voyageurs

9 voyages

4.5

(8 commentaires)

Melissa T.

Melissa T.April 11, 2021

First off the listed address does not match the house and that address does not exist. We arrived 5 minutes early to find a filthy car. The rim's all have black road rash, the inner wheel well of the drivers side is falling off and hanging visibly. The stereo being broken is the whole infotainment system. Then the fun began, when we arrived we texted them on turo we are there and then started the check in process, as we documented the damage the front door that was open slammed shut. A neighbor then walked up and said the owner has been squatting in the house for ages. Its then we took a closer look at the car and the paper tags expired and with this many red flags we left. When a expensive car like this is listed for $60 something is off. Once the owner saw us leave the called us frantically as if on some sort of speed explaining all the issues. We told him we dont care it was a rental for fun and not a necessity. We dont need drama and this is what it was, a beat up tweaker looking car and owner threatening to keep their $60. We let them keep the money so we can post this warning. Read the listing it's also bizarre. Who invites people into their squatted mansion? Turo has been terrible too. We tried to cancel @705 PM 5 minutes after our scheduled pick up and spent over an hour on hold. Then 30 minutes documenting all this, finally we gave up and tried to have a good laugh. Renter beware.

Réponse de Andrew

My address is 16555 Via De Santa Fe, RSF, CA 92067 & that is exactly where I am. Instructions for guests: "Just call 818-415-7277 when you are coming to pick up & try to give at least a 30-minute advance notice" They didn't call ahead of time & when I went to call them I saw pictures of my car posted 12 minutes before pickup time. I called & they said the temporary plates are expired, I explained that the actual plates are just under the paper & not expired. No sound(NAV/CLIMATE works) Call me

Michael E.

Michael E.April 9, 2021

Nice car and a great value.

Andrew
4.5

Andrew

9 voyagesMembre depuis : Mar 2021

Andrew a suivi une formation sur les meilleures pratiques en matière de nettoyage et de désinfection.

Statistiques de l’hôte

  • Taux de réponse

    92%
  • Temps de réponse

    1 heure

Informations vérifiées

  • Adresse courriel

  • Numéro de téléphone

Véhicules de Andrew

Maserati Ghibli 2014 à
Maserati Ghibli 2014

4.5

(9 voyages)

Emplacement

Commentaires des voyageurs

9 voyages

4.5

(8 commentaires)

Melissa T.

Melissa T.April 11, 2021

First off the listed address does not match the house and that address does not exist. We arrived 5 minutes early to find a filthy car. The rim's all have black road rash, the inner wheel well of the drivers side is falling off and hanging visibly. The stereo being broken is the whole infotainment system. Then the fun began, when we arrived we texted them on turo we are there and then started the check in process, as we documented the damage the front door that was open slammed shut. A neighbor then walked up and said the owner has been squatting in the house for ages. Its then we took a closer look at the car and the paper tags expired and with this many red flags we left. When a expensive car like this is listed for $60 something is off. Once the owner saw us leave the called us frantically as if on some sort of speed explaining all the issues. We told him we dont care it was a rental for fun and not a necessity. We dont need drama and this is what it was, a beat up tweaker looking car and owner threatening to keep their $60. We let them keep the money so we can post this warning. Read the listing it's also bizarre. Who invites people into their squatted mansion? Turo has been terrible too. We tried to cancel @705 PM 5 minutes after our scheduled pick up and spent over an hour on hold. Then 30 minutes documenting all this, finally we gave up and tried to have a good laugh. Renter beware.

Réponse de Andrew

My address is 16555 Via De Santa Fe, RSF, CA 92067 & that is exactly where I am. Instructions for guests: "Just call 818-415-7277 when you are coming to pick up & try to give at least a 30-minute advance notice" They didn't call ahead of time & when I went to call them I saw pictures of my car posted 12 minutes before pickup time. I called & they said the temporary plates are expired, I explained that the actual plates are just under the paper & not expired. No sound(NAV/CLIMATE works) Call me

Michael E.

Michael E.April 9, 2021

Nice car and a great value.

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