Lucas M.22 février 2021
Car I had reserved was not available, but Cody did get me into an equivalent. Pick up and drop off at the MSN airport was a breeze.
We are so sorry that you weren’t able to reserve the car that you wanted. As you know the person that had that vehicle before your trip got into a small accident. It wasn’t safe to send out on another rental until it got fixed. Rather than canceling the trip we reached out to you and made sure another car would be available so your trip could go on unaffected. We also lowered the price to match your original reservation. We do hope the Fiesta treated you well on your trip, and apologize again.
Nos Hôtes vedettes, comme Cody, sont des hôtes expérimentés et appréciés sur Turo.
Cody a suivi une formation sur les meilleures pratiques en matière de nettoyage et de désinfection.
Lucas M.22 février 2021
Car I had reserved was not available, but Cody did get me into an equivalent. Pick up and drop off at the MSN airport was a breeze.
We are so sorry that you weren’t able to reserve the car that you wanted. As you know the person that had that vehicle before your trip got into a small accident. It wasn’t safe to send out on another rental until it got fixed. Rather than canceling the trip we reached out to you and made sure another car would be available so your trip could go on unaffected. We also lowered the price to match your original reservation. We do hope the Fiesta treated you well on your trip, and apologize again.