Roxanne
4.7
Roxanne
4.7

Roxanne

Scottsdale
75 voyagesMembre depuis : févr. 2016
Informations vérifiées
  • Conducteur vérifié
    Roxanne a obtenu le statut de conducteur vérifié après avoir fourni son numéro de permis de conduire et passé le processus de vérification des conducteurs de Turo.
    En savoir plus
  • Adresse courriel
  • Numéro de téléphone
  • Facebook
Statistiques de l’hôte
  • Taux de réponse
    80%
  • Temps de réponse
    1 heure
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À propos de Roxanne

Part of Turo Phoenix community: https://blog.turo.com/community/phoenix-community-party-recap

Emplacement

Commentaires des voyageurs

75 voyages

4.7

(29 commentaires)

Cameron T.

Cameron T.13 février 2020

AVOID AT ALL COSTS. Roxanne is a scammer. This vehicle is very old and has over 155,000 miles on it. It is very rickety, filthy, uncomfortable, with stained carpets, does not steer straight, and the brakes went out suddenly out of nowhere. Several check engine lights and other maintenance lights are on. Roxanne also charges an insane amount for mileage. She then tried to scam us at the end by saying someone smoked in the vehicle. I am 1000% certain that not a single person smoked in the vehicle. We only had one smoker on the entire trip with us, who smoked outside of the vehicle only and we had a one year old infant in the vehicle at all times. No one smoked anything. She charged $50 for this. I am currently disputing the charge and will not agree to pay it. I did not pay close attention to Roxanne's reviews prior to booking because I did not expect to be scammed. She has a history of similar scams. Numerous other renters stated that her old and rickety vehicle had maintenance issues and she scammed them. RENTER BEWARE!

Réponse de Roxanne

Cameron is not happy because he (or his friends) was smoking inside the car and got charged for it. I was nice about it and only billed for smoke scent removal ($50) when there were clear evidence of smoke (ashes all over and a strong scent of smoke) which is a $150 charge. Of course, he denied everything and now trying to damage my rating. None of his cmails, except the mileage, are true. In fact, if it would be true, the car would be delisted, as simple as that.

Holly G.

Holly G.20 janvier 2020

Everything was wonderful and the vehicle accommodated 8 people perfectly. Communication with Roxanne was quick and easy. Highly recommend!

Kristi C.

Kristi C.31 décembre 2019

This was a great car to use! Extremely good communication - very clean!

Réponse de Roxanne

Thank you, Kristy, I'm glad we were able to make it work and hope to see you back!

Roxanne
4.7
Roxanne
4.7

Roxanne

Scottsdale
75 voyagesMembre depuis : févr. 2016

À propos de Roxanne

Part of Turo Phoenix community: https://blog.turo.com/community/phoenix-community-party-recap
Statistiques de l’hôte
  • Taux de réponse
    80%
  • Temps de réponse
    1 heure
Informations vérifiées
  • Conducteur vérifié
    Roxanne a obtenu le statut de conducteur vérifié après avoir fourni son numéro de permis de conduire et passé le processus de vérification des conducteurs de Turo.
    En savoir plus
  • Adresse courriel
  • Numéro de téléphone
  • Facebook

Emplacement

Commentaires des voyageurs

75 voyages

4.7

(29 commentaires)

Cameron T.

Cameron T.13 février 2020

AVOID AT ALL COSTS. Roxanne is a scammer. This vehicle is very old and has over 155,000 miles on it. It is very rickety, filthy, uncomfortable, with stained carpets, does not steer straight, and the brakes went out suddenly out of nowhere. Several check engine lights and other maintenance lights are on. Roxanne also charges an insane amount for mileage. She then tried to scam us at the end by saying someone smoked in the vehicle. I am 1000% certain that not a single person smoked in the vehicle. We only had one smoker on the entire trip with us, who smoked outside of the vehicle only and we had a one year old infant in the vehicle at all times. No one smoked anything. She charged $50 for this. I am currently disputing the charge and will not agree to pay it. I did not pay close attention to Roxanne's reviews prior to booking because I did not expect to be scammed. She has a history of similar scams. Numerous other renters stated that her old and rickety vehicle had maintenance issues and she scammed them. RENTER BEWARE!

Réponse de Roxanne

Cameron is not happy because he (or his friends) was smoking inside the car and got charged for it. I was nice about it and only billed for smoke scent removal ($50) when there were clear evidence of smoke (ashes all over and a strong scent of smoke) which is a $150 charge. Of course, he denied everything and now trying to damage my rating. None of his cmails, except the mileage, are true. In fact, if it would be true, the car would be delisted, as simple as that.

Holly G.

Holly G.20 janvier 2020

Everything was wonderful and the vehicle accommodated 8 people perfectly. Communication with Roxanne was quick and easy. Highly recommend!

Kristi C.

Kristi C.31 décembre 2019

This was a great car to use! Extremely good communication - very clean!

Réponse de Roxanne

Thank you, Kristy, I'm glad we were able to make it work and hope to see you back!

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