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Notes moyennes près de Orlando, FL
I found Turo due to a recommendation in a Facebook Disney planning group and heard lots of good things about it. I decided to give it a try since the big rental car companies had very high prices, especially for needing to carry at least 6 passengers plus luggage. I searched the Orlando area and found several rentals available. Carolina’s vehicle stood out to me because of the great price and most important the excellent reviews. I made the reservation a couple of days in advance and the transaction went smoothly. We decided that we would need the vehicle a day earlier so I reached out to Carolina via the Turo messaging system. She was very gracious and helpful in helping us extend our reservation. The pickup was super easy, we just took an Uber from our condo to the pickup location. Unfortunately during the beach leg of our trip we managed to lose the key fob either in the ocean or on the beach!! Again, I reached out to Carolina and she quickly helped get a new key to us even though we were over 60 miles away from her. The vehicle was very clean and in great condition, and drove very smoothly. We dropped off the vehicle at the end of our trip and checked out via the Turo app. No long lines to stand in!! We could not have asked for a smoother experience! I highly recommend booking with Carolina for your vehicle rental needs while in the Orlando area.
It was very easy and convenient working with Celso. After having my first two reservations cancelled by the renters, I as grateful that Celso was very responsive and prompt through the whole process. He was understanding when our flight was delayed by 6 hours and made the pick-up and drop-off process very easy for the traveler at the airport. I would use him again! The car was in great condition, very clean, and we had no issues.
Rented for our family vacay to Florida. DeMarcus arrived on time; the car was as pictured and reasonable priced. Would definitely rent from him again when we do Round 2!
Great communication, friendly approach, easy to pick up and return the car, no extra fees. I strongly recommend Facility Rent a Car LLC!
The Dodge Journey we rented was extremely clean on the inside. It drove and handled well. Carolina was great at getting back to me with any questions I had and with adjustments to time.
Up rent car was pretty amazing, everything went pretty smooth. They told me where to find the car in the parking lot at Orlando Airport and it was easily accessible. I had no issues with the car and they were super responsive
Leonardo was great to work with. He was very responsive and kind. The dodge was a great vehicle. Very clean and spacious. We would 100% use him again when we come back to the Orlando area.
Grace (Disma's wife) was great to work with. We had to take a free shuttle from MCO ground transportation to a parking lot to pickup the car because we came in late (after 10pm). And Grace met us at the terminal departure area for the car drop off which was a breeze. The car was super clean and we had no problems at all. Definitely better than any car rental experience for sure! Thanks!
The Dodge Journey drives great. Francisco keeps it very clean and tidy. Myself my sister and nieces came to Florida for leisure, and at the last minute we realized we needed some wheels. The Dodge was ready and available with a great price. Also it’s very roomy and drives smooth. I plan on coming back in December and I will be looking Francisco up to rent again.
Michelle was a great host!! Her communication was excellent and everything was a smooth transition. The car was very clean and ran so smooth. If you’re looking to rent a nice sized car for a group trip then you won’t be disappointed!
Everything went great with renting this car! Demarcus was excellent, very quick replies! Would definitely rent from him again if in the area!
Felipe was a great host. The Dodge Journey was a great car. Felipe and Hassan provided superior service during my trip. Would highly recommend using them when your in Orlando.
Wilfer was great everything went smooth and he was on top of making sure everything was perfect with the car wouldn't rent anywhere else
The car is so amazing, really convenient with our trip in Florida. The picture and all the information is real. The owner was so helpful and gave us detail information. Definitely, I’m going to rent car from this app again!
We couldn’t be happier with this rental. Both the car & host were amazing! Definitely don’t hesitate to rent with Ronnie. 10/10, thank you!!
This was my first experience with Turo and it was a good one. Ivan was very flexible with my reservation. Responded quickly to all my questions! I highly recommend renting Ivan’s Durango and I will definitely use him again
Ronnie was “AMAZING “ car was in tip Top shape . I had No problem with communication with Ronnie! Definitely would rent again
Julio was very communicative and convenient! The reservation was smooth, quick and easy. If he’ll let me I will rent again!
First time using Turo and the experience was great. The car was spotless when i received it. Car runs very well, Host was very helpful, and always readily available. Will definitely book again when I come back!
Disma was very professional and quick to respond . Car was very clean and in good condition.
Excelente coche, limpio. Sobre todo la atención de Carlos y su equipo es genial. Muchas gracias por todo.
Such a friendly person and great communication. The car is in great shape and very clean.
First time using Turo would definitely recommend! Wilfer was great our flight was delayed but almost 4 hours and he was very accommodating and always responded quickly car was perfect for what we needed would highly recommend!
The car was ready for us to pick up and it was super clean. Drop off was easy as well. I would choose this car again.
Great people, great communication, very nice truck, and amazing red interior. Would definitely recommend for a trip!
We loved the car! Spacious and very economic! We loved that it has air conditioning vents in all rows! It was perfect for our trip to the parks!
Carlos was VERY responsive and helpful! This car was perfect for our family trip! I highly recommend using Turo and working with Carlos. Car was very clean and in great condition.
Communication with the owner was good and the car overall is in good condition but be aware of extra cleaning fees and late arrival fees. Give yourself some time to return the car because if you are late you need to pay a penalty and changing the return time in the App is expensive too.
This is my second car rental service thru Turo and this car was by most my favorite car rental. Smooth ride and the Renter was very patient with me when it came to me pick up & drop off of vehicle. When i come back I’ll definitely be renting again!!!
This was the easiest rental ever! Goodbye car rental agencies! Felipe was amazing and so accommodating! Will definitely use again
This was the first time I had ever used Turo so of course I was nervous but I have to say that working with Leonardo was absolutely perfect ! The car was in perfect condition, he had just had it detailed before he brought it to me. I was on a Universal and Disney vacation with a trip to the beach in between and he brought me the car at my hotel at Universal and met me at the hotel in Disney to pick it up. The communication was outstanding each and every time I had a question about anything. Thank you again Leonardo for taking away my nerves and I have already told many people to make sure they rent a car from you if they are ever in the Orlando area !!!
No complaints here. This is the fastest way to rent a car. It was ready to pick up at airport terminal and we returned it there too. Car was in great shape.
Beautiful truck! Joel communication was great throughout the entire process. Car was slightly dirty with items under the seats however I believe this was left from the previous renters and not Joels fault. I would rent again.
Bruno is an excellent host. We needed a three row vehicle for our family and Bruno’s Dodge Journey was perfect! Excellent on gas, everything worked, no problems or issues. The car was sitting at the airport and waiting for us once deplaned. I would rent again from Bruno!
Alex was great! Easy to work with. Process was smooth and simple, made the trip better.
Loved the way my pick up and drop off was with Luna. Would definitely book with Luna again
Felipe was a great host, very accommodating, and had excellent communication during the trip. He was responsive to any questions I had.
I booked this car at the very last min due to issues with Hertz at Orlando airport. She responded within 10 mins and when she pulled up to get us, the truck was clean!!!! She even made sure us travelers knew how to purchase, book, and reserve for Disney. She is very kind and made my hectic trip, a bomb experience with all her help. Definitely will book again when I’m back in town.
Had to rent this car last minute after a previous Turo rental was completely horrible. We had a great experience with this car! Will definitely look out next time we’re in Orlando. Great communication and customer service.
Kegon was awesome! He had the car at the airport when we arrived. It was very clean. Anytime I had a question he answered immediately! If we’re ever back in Orlando I hope I can do business with him again!
Highly recommend this vehicle. It runs smooth was clean and Alex was a wonderful host.As soon as I booked my ride Alex message me and answered any questions I had he even tried to help get out of the airport (Since we was very lost)This was one of the best and easiest experience I had with renting a car and will definitely be renting again when I come back in September. Thanks Again Alex
This Durango was awesome! It was well equipped for all our vacation needs. Insta was prompt with communication, picking up and dropping off was a breeze. I would recommend anyone to go through Insta for their car needs if you’re in Orlando.
Thank you so much Francisco! Car was clean and good on gas. It was first time I rent car on Turo and you have helped me. Car pick up and drop off was easy and very responsible I would recommend others to rent this vehicle again.🤟