Hello, my name is Yelana and I own a car rental business, Denver Auto Rentals. Some of my vehicles are listed on Turo. Our cars are perfect vehicles for a Colorado Adventure!! Once you book any of our vehicles, instructions will be sent to you via Turo Messenger. PLEASE TAKE THE TIME TO READ THE INSTRUCTIONS, this will ensure that you experience fast and efficient service. Please only communicate with us via Turo messenger unless it is an emergency. Pick-up at our office location or we will deliver to any location within 25 miles of our office located at 14901 E. Hampden Ave., Aurora CO 80014. Our office location is approximately 25 miles from the airport. The vehicle will be available based on the location you have indicated in your reservation. Please make sure you have selected an accurate pickup location. A host cannot modify your reservation on your behalf. DIA DELIVERY AND DROP-OFF: All rental cars reserved for DIA delivery and drop-off will be at West Economy Parking lot at DIA, we cannot deliver any of our cars to arrivals/departures per law. The West Economy parking lot is a paid lot meaning that all guests should be prepared to pay for parking when picking up their car rental. In order to ensure your vehicle is not late, we may deliver vehicles to the west economy parking lot hours in advance. Parking at West Economy Parking lot is $18/day. This price may change if DIA makes changes to its prices. You are encouraged to contact ground transportation to confirm parking prices. They can be reached at 303-342-4059. Per Turo policy, the guest is responsible for payment. DIA shuttles take you to the West Economy Parking lot. There are times when the shuttle is NOT operating. A host is not notified when this occurs. Without the DIA shuttle, getting to the West Economy Parking lot is about a 1-mile walk. Ground transportation can be reached at 303-342-4059. DIRECTIONS TO THE WEST ECONOMY PARKING LOT. The west economy parking lot is located on the ground level outside, past the parking garage. You can walk to the west economy parking lot, but it is about a mile walk. If you wish to use the DIA shuttle, Exit through the glass doors at the south end of the Jeppesen Terminal and take the escalator to the DEN Transit Center on the ground level. The transit center is located adjacent to the ground level of the Westin Hotel. At the transit center, board the free DIA shuttle to the west economy parking lot and get off at shuttle stop T3. All our check-ins/check-outs are contactless to ensure convenience and safety. Vehicles will only be available to the primary driver for pickup and drop-off. The primary driver must have a valid driver’s license. Primary driver must add additional driver(s) through Turo app in order for them to be authorized drivers. Turo makes determinations as to who to accept as additional drivers NOT hosts. So if you see "pending" next to your additional driver requests, you are not waiting on me, please contact Turo. ALL driver(s) must have a valid driver’s license. TOLL ROADS: Please log on to the toll road website and create an account before your arrival. This will ensure that a host is not tracking you down for toll fees after your trip. https://www.expresstoll.com/Login _____________________________________________________________________________________ PLEASE READ PRIOR TO BOOKING, TO PREVENT ADDITIONAL FEES: No Off-Roading No Smoking ( ALL of our cars are equipped with smoke sensors, we will know if you have smoked anything in our vehciles) No pets Toll road costs will be charged after trip if applicable We cannot give you access to your car rental outside of the reservation date and time. If you arrive early, you may modify your reservation. Please be aware that Turo (not the host) may charge you extra for this modification. Arrive on time. Late fees/no show fee will be enforced 30 minutes after the original pick-up agreement. We understand that flights get delayed/cancelled, proof of original flight, plus flight delay or flight cancellation information must be provided to the host to avoid late fees/no show fee. Refuel the vehicle: mid-grade unleaded gasoline only No towing Thank you in advance for your cooperation and understanding. We have "extras" you can add on to your reservation like car seats, ski racks and more. Please take a look at our selection and prices. Pictures of car seats are added to listing. Please do your research if it fits your needs. All extras are subject to availability at your reservation time. **Please note, we are not certified in installing car seats. Please inspect that the car seats you have rented have been secured and installed properly before you drive off in our cars. Safety is our number one priority for you and your family **