Bookings are made for a class and/or size of vehicle. I.e if you book a Ford Fusion you will receive a similar sized car such as a Toyota Camry or Chevrolet Malibu. Such is standard within the car rental service sector. We will try our hardest to hold specific vehicles for specific reservations but we cannot and will not 100% guarantee a specific vehicle will be given at any time** *Only $1,000,000 third party insurance Insurance is included in the daily rate, Collision and theft insurance not included, If you don't have CDW(collision damage waiver) on your coverage such as credit card CDW, would be extra 20$ a day. There is $300-1000 deductible Business hour：9:30-18:00 no pets no smoking What documents are needed at the time of pickup? Valid drivers license and a major credit card Is there a deposit? There will be a $500-$1000 Pre Authorization on your credit card. Depending on your own coverage **Disclaimer** The renter must present a FULL credit card under the same name as the renter at the time of pickup for the use of a security deposit. The security deposit will be done as a $500 to $1000 pre-authorization and will be released once the vehicle that has been rented is returned. If a VALID FULL credit card with the same name as the renter is not presented at the time of rental, the rental will be declined.