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Rauhen was a pleasure to work with and super helpful with the entire rental process. She was very rigorous with disinfecting surfaces and respectful in regards to covid precautions. Not to mention the car was an absolute blast. We would gladly rent from her again!
Rauhen helped make our rental process seamless. Her Jeep Wrangler was perfectly clean when received. It was comfortable and fun to drive. We drove through snow and Ice with zero problems. We loved this vehicle so much that we now want to buy one. Very fun!! Thank you once again Rauhen.
Rauhen’s Model Y was a BLAST! The performance, design, and endless amounts of storage blew me away. It’s quick, composed, and efficient. It felt like we drove all over Washington and it still had over 100+ miles of range upon return. I’d definitely recommend renting the Y from Rauhen if you’re considering a Tesla, or even just want to experience something that’s wickedly fun. Rental process and communication were also top-notch. Looking forward to our next trip.
Great experience for my first time on Turo. Rauhen and Christian were very accommodating as we were in a snow/freeze spell, and worked with me to return at a different location. This vehicle is top of the line, handles very well in Snow and Ice. A great blend of luxury and rugged rig mixed together. Will likely rent again.
It was a great experience renting the red Jeep from Rauhen. They were accommodative and gave us helpful instructions on how to handle the vehicle.
Sunjie was great! quick to respond, provided with some insights for our little trip. we used the car to go to Leavenworth during Seattle’s snowy week right after Christmas, the car was great, took us over the pass with no problems.
Rauhen is outstanding!! She was gracious and flexible with my schedule, and very knowledgeable about the Turo system and options. She provided a couple of suggestions during the rental process that actually saved me money, and provided a better option of service. The vehicle was immaculate at pickup, and she was very quick during the process. Extremely nice and very professional. Rauhen is definitely a top-tier owner with many exceptional cars. Very highly recommended. Thank you, Rauhen!!
Rauhen was great! She prompt and communicative for both start and end of trip. She also made sure the vehicle was cleaner sanitized before pick up. Awesome experience. Looking forward to the next rental!
Rauhen is very nice and welcoming person and the Jeep Wrangler was very clean. It drove well without any issues.
Great car to drive :) loved my experience exploring the city with this Porsche. Car was delivered to me clean & Rauhen was really nice and responsive. I highly recommend booking from her.
This was my first Turo rental and Rauhen made that extremely easy . It was a great pleasure to work with Rauhen and the jeep is super cool to drive . She helped on giving all the proper instructions and was replying to my messages whenever I had a question . Will definitely check out her other cars next time . Thanks
Our rental with Rauhen was flawless. Beautiful vehicle and great communication and support from Rauhen.
Sunjie was very friendly, communicative and accommodating! Would highly recommend renting their car if you can! The car drove great and perfect for any trips in snowy weather.
Rented to see if I want to order a Model Y. Still not sure if I want a 100% electric car, but Rauhen and her assistant were amazing! I would rent from them again.
An amazing experience all around. Rauhen was great to work with and the SUV was/is the PERFECT all around vehicle. Well appointed, capable and comfortable. Made our family trip more enjoyable. Fit a family of 3 plus luggage with ease and towed 2 full size jetskis over 2 mountain passes without any effort. Additionally, we received lots of looks and compliments on the SUV's styling. Rauhen was super nice and accommodating. Able to pick up the truck early. She sprayed down the inside as well as the keyfob to prevent any spread of illnesses. Drop off was super EASY An all around perfect booking. will definitely rent from again. Maybe even the Shelby GT ; ). Thank you Rauhen
We had great communication with Rauhen, the jeep was so much fun to drive, wouldn’t think twice to rent from her again.
The best SUV to drive on a wedding day. Enjoyed every minute of the trip & will be renting again. Five stars.
Had a car cancel on me morning of the trip and Rauhen saved the day. We were going into some rough roads up north and really needed a Jeep. Super clean and fun car, and lovely service. Free car wash made it even better. Thanks again!!
Rauhen, you are simply the best person I have dealt with in a long time. Smooth, easy going car rental experience, definitely recommend. 1000% best customer service in Seattle. 👍👍👍👍
This was by far the best experience I’ve ever had renting a car! Rauhen was extremely accommodating, and the car was SO much fun! Can’t say enough good things!
Amazing car.. shiny clean and was a great drive for a family of 6-7. Rauhen took good care of sanitization and the deal to use car wash free of charge saved a lot of cleaning time. I will surely rent again when I need a bigger car. :)
Rauhen was professional and friendly, took great care in keeping the car cleaned. Was communicative and clear. The car itself is godd. Few minor features I was used to in mine were missing, such as Android Auto. The brake pedal has a ply, which on depressing first inch does nothing. Took a while to get used to. The color of the car is great. Gave us wonderful pictures in the snow. Spacious and steady ride. Worth the price.
awesome experience such polite easy going experience I will definitely be going be coming back
Simply fantastic, if in a word, from intuitive handling to performance when needed (or desired!), as well selfsame logistics and communication with Rauhen before and after - all whilst guilt free of any deathly harmful pollution :) Autopilot was phenomenal! A recent Consumer Reports delivered an either dishonest or woefully ignorant review of its features (easily debunked from many, such as Now You Know and others). BEVs are the future, though for myriad reasons some people do not or refuse to see it (yet). Rauhen provides a very reasonably priced and driving range opportunity (at time of posting) to allow experiencing that future in the present, for which I am humbly appreciative ^^
As always, a fabulous rental experience. I had a last minute business trip and was able to pick the car up in under 2 hours. The range Rover is a fantastic car to drive. As always clean and full of gas and on time
The perfect car from the perfect host. We wanted to try the Tesla Model Y on a weekend road trip before we bought one, and Rauhen’s was exactly what we needed. The Y was in mint condition with all the options, allowing us to test the one we plan to buy. Rauhen was helpful, friendly, and her replies were always prompt. She spent all the time we needed to familiarize us with the workings of the Y. At the end of the rental she met us at the agreed time, thoroughly checking over the car with us. The included car wash was convenient and saved us cleaning fees on the return. I highly recommend Rauhen and her Tesla. It was an absolutely first-class experience.
Rather is a Great host and accommodates the customer requests that are reasonable. Excellent car and totally worth the price. I will be a repeat customer.
Rauhen is the absolute best! Great rental with incredible customer service. Highly recommend.
Beautiful car in excellent condition. Drives like a dream. Great for a day trip! Defiantly the way to go if you’re in need of a rental.
Rauhen's Land Rover Defender 110 was a great vehicle for us to spend our day driving in. It had endless power and climbing hills was as easy as cruising down them for our trip to Yakima and back. The Defender was a big truck, but never felt unwieldy and we were surprised by it's maneuverability and the confidence we felt driving it. The cabin was both spacious and sanitized before our arrival. There were literally dozens of storage compartments and seating for seven if needed. We found the infotainment and climate controls easy to use after a few minutes. Overall the fuel economy was better than expected. Although the Defender was awesome, much more praise could be said about our host Rauhen. We needed a car fast because a rental with another Turo host didn't work out, and Rauhen was able to deliver it to us within about 20 minutes to a location near her home. Rauhen was cheerful and pointed out how a few features of the vehicle worked before we set off in it. When we returned Rauhen asked about how much we enjoyed her vehicle. We told her that we enjoyed the Defender a lot and Rauhen said we could rent it again in the future. It was a fun day out!
The vehicle is fantastic and the service is great as well. would definitely recommend.
I really enjoyed the explorer for a day trip to snoqualmie! Rauhen was super easy to work with and great communication. Car was super clean and well sanitized. I would definitely rent again.
She is the best power host to rent from she has so many options to choose from and is very professional and helpful. I have found she is the only person in my city who I like to rent from.
Great rental experience. First time on Turo and I am very pleased with my experience. I'm glad I chose to rent from Rauhen.
Thank you for letting us use this amazing car! We enjoyed the hospitality and great conversations with you! Look forward to renting with you again! All the best!
There's a reason Turo has identified Rauhen as a superhost. It's because she is so good at knowing the priorities of her renters and being ready to enable a great trip. Thank you Rauhen for supporting our trip and enabling safety in the unknowns of today's health crisis.
Rauhen is an amazing host and by far my favorite. Her Porsche Macan is a thrill. Car was super clean when I picked it up, and communication was great. This was my second rental, but I will continue doing business with her when I’m in town.
Rauhen was great to deal with. She responded to communication immediately throughout our trip and was very helpful. The Porsche Macan was perfect in every way. Clean, beautiful and a joy to drive, making a very memorable trip for my son and I.
Rauhen was an excellent host the car was very clean and sanitized down and was ready to go when I came to pick up for my trip. She has a multitude of options to choose from and they are all well taken care of, what sets her apart from the rest is that she cares for the guest and their experience. Great host to rent from
Rauhen made it very easy and reasonable to have a vehicle available for my short notice rental needs. Lucky for me she had a beautiful firecracker red 2018 Jeep. Even though I have had a bad review she gave me a chance, I'm very grateful and very appreciative to her. I hope she is happy with the care I took of her car, and I will be surely renting another one of her beautiful cars soon.
We took this car to California for a road trip. This car was super easy and fun to drive. We got lots of compliments on the color. The car was very clean when we got it. Rauhen is a great host. She is very fast in responding messages. Overall, we highly recommend renting it.
By far the best trip I ever had. Rauhen is very professional and a true car enthusiast. I had a blast with her Tesla. Supercharging is really easy just plug in and you will get billed exactly the amount you used. I highly recommend Rauhen and her fleet of amazing cars! You won’t regret it.
Rauhen was an exceptional host! We showed up late for the trip and Rauhen treated us with the same level of respect she would give other clients..... in fact we even got a sandwich from her since she was at Starbucks. The vehicle was amazing and provided an incredible experience, my fiancée and I are sold after driving Rauhen’s clean, sanitized and well taken care of vehicle. This was indeed an incredible first experience with the Model Y and Turo and I’m grateful that our first Turo experience was with a phenomenal host like Rauhen. Excited to recommend my friends and family to experience Rauhen’s world.
The car was immaculate and one of the most luxurious/beautiful cars I’ve ever driven. My normal car is a 2018 M5 and this had plenty of power in comparison. The host was incredibly amenable and I would rent from them again any day and will/have definitely recommended them to my friends and family!
A great rental experience. Very easy pick up and drop off. Rauhen was very flexible and accommodating. Highly recommended.
Rauhen was awesome! Car was clean and fun to drive. The 2020 model was fantastic and I enjoyed driving around Seattle in style. I highly recommend Rauhen for Turo rentals!!!
The pick up & drop off was contactless & easy and rauhen had great communication & helpful details. The car was beautiful & I enjoyed the trip quite a bit I would definitely rent again in the future.
The car is exquisite both inside and out. The colors compliment each other very well and the car came extremely clean & sanitized. Did you know the front two seats are massage chairs? And a full tank of gas is 410 plus miles?! I didn't, but now I know. During our trip, we definitely got a lot of compliments about the car. Highly recommend 10 out of 10. The sound of a V8 turbo cold start is a head turner. Rauhen and Christian were very pleasant and I would highly recommend doing business with them. Thank you again for the experience!
* Any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan, except in limited situations for trips booked in Maryland, but this protects your own wallet. Liability insurance is provided under a policy issued to Turo by Travelers Excess and Surplus Lines Company. Terms, conditions, and exclusions apply. The policy does not provide coverage for damage to a host’s vehicle.
For questions or information about the third party liability insurance that is included in protection plans in the US, consumers in Maryland and the licensed states listed here may contact Turo Insurance Agency at (415) 508-0283 or [email protected] For questions about how damage to a host’s vehicle is handled, visit the Turo Support site.
When a trip is booked in the state of Washington, physical damage to the host’s vehicle is covered by insurance purchased by Turo, but the Turo insurance does not change the contractual responsibilities of hosts or guests with respect to physical damage to a host’s vehicle.
** Terms, conditions, and exclusions apply.