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1 of 19

Hugo’s

Tesla Model Y 2021

Long Range

4.64

(13 trips)

Pickup & return location
Enter a delivery address
Unlock from the app with Turo Go

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

Tesla Model Y 2021

Long Range

4.64

(13 trips)

Electric

4 doors

5 seats

Hosted by

Hugo
4.8
Hugo

All-Star Host

21 tripsJoined Apr 2021

Typically responds within 1 minute

All-Star Hosts like Hugo are the top-rated and most experienced hosts on Turo.

Hugo has completed training on enhanced cleaning and disinfection practices.

Description

This BRAND NEW 2021 Tesla Model Y upgraded the new system lastest 06/2021 will provide you a safe and pleasant driving experience when you're in town. Enjoy Houston blue sky with the panoramic roof. The car is extremely clean and comes with new car smell. 😎 • Fully electric, you never have to stop for gas again. • Panoramic roof. Look up! the sky is the limit. • Huge console to make your driving experience better. • The car is always clean. Sanitation will be done thoroughly after every trip. • Huge charging network. It's so easy to recharge the car along the way. Supercharge locations are available around Houston area. • Autopilot enhances your safety and convenience behind the wheel. • We offer multiple pickup locations in the city. Some of them are FREE! Key reminders: 🚭 No Smoking of any kind, including vaping. We'll charge $200 for deep cleaning service. 🐕 We do NOT allow pets in the car. ⚠ Be aware of mileage. Limit 200 miles per day. 🆔 Must be at least 21 years old to book. 💦 Please return the car in clean condition. 🍔 NO open food or drinks inside the car. ⛔️ No drag racing or hard accelerations/decelerations. ⚡ Supercharge cost occurred during the trip will be billed to client. 🔋 Please keep the battery above 20% (or 70 miles) and below 80% (or 260 miles). Under or over those limits will cause battery performance to deteriorate. ***ANY VIOLATIONS MENTIONED ABOVE WILL BE HANDLED AT THE CLIENT’S EXPENSE*** ENHANCED SANITATION: This car is thoroughly disinfected after each trip. Frequently touched areas such as steering wheels, door handles, trunk latches, and touch screen are sanitized with approved disinfectants. PLEASE NOTE: ABSOLUTELY NO SMOKING IN VEHICLE New to TURO? Renting my car is simple: 1) Create a Turo account. 2) Upload your driver's license and get pre-approved to rent. 3) Book my car! 4) If you'd like to add a friend as a driver for the trip all you need to do is have them sign up for a Turo account and then add their email address to your trip booking through the Turo app or website.

Deluxe class

This exclusive car has additional safety checks for guests under 30.

Features

Must be 25+ to book

Automatic transmission

All-wheel drive

Backup camera

Blind spot warning

Bluetooth

Child seat

GPS

Heated seats

Keyless entry

Long-term car

Sunroof

Toll pass

USB charger

USB input

YouTube App

Premium Connectivity

Autopilot

Spotify

Extras (4)

Add optional Extras to your trip at checkout.

Post-trip cleaning

Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.

US$25/trip

Child safety seat

Why need to carry your own car seat when we have it options for you.

US$50/trip1 available

Unlimited mileage

US$45/day

Prepaid EV recharge

Save time and make dropoff a breeze by adding this Extra, which allows you to return my car without fully recharging. Please return with at least 30 miles of range.

US$25/trip

Guidelines

#1 - DELIVERY: I offer car delivery in multiple Houston’s hotspots (additional fees applied in some locations). Guests must pay a parking fee to enter or exit at a delivery location. #2 - RE-CHARGING: The Tesla Model Y's battery will be at 80% (or 260 miles) when you start your trip. The car is expected to be returned at an equal battery level (plus or minus 30 miles). If you purchase the “Pre-paid Charging Plan”, you can return the car with a minimum of 70 miles in the car. The Tesla should NEVER reach 50 miles or below during your trip. This causes battery performance to deteriorate faster. Please plan your trip in advance and be mindful of the battery level during your trip. There are free charging locations within the Greater Houston area. Supercharging can be used during your trip, but the cost will be billed to you. For out of city trips, please plan accordingly. NO out of state trips. #3 - TOLLS & TOLL ROAD CHARGES: My Tesla is equipped with a Texas toll tag. At the end of your trip, you will receive a toll statement and reimbursement request for the tolls occurred during your trip. #4 - MILEAGE: Enjoy up to 200 miles per day. Anything over 200 miles per day will result in an additional charge up to $0.80 per mile. #5 - CLEANING: The Tesla must be returned in the same condition as you received it. If it is not clean, you will be charged an additional fee of $40. We offer Post-Trip Cleaning service for $20. Keep in mind Post-Trip Cleaning plan does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal. #6 - NO PETS & NO SMOKING: We DO NOT allow SMOKING or PETS of any kind. A $200 deep cleaning service will be applied to your Turo reservation if there is any evidence of smoke smell. A $200 pet fee will also be charged in case of evidence of pet’s hair or odor is detected upon car return. #7 - Don’t wait. Book and enjoy the car of the future today!!! We are here to help you with any question or need anything. Do not hesitate to reach out to us any time.

Ratings and reviews

4.64

(11 ratings)

Reviews

Ali C.

AliOct 16, 2021

Car was so great but the customer service is not as same as the car. Honestly, 2-star is for the car not for the host. If you look for new and clean car, it is definitely the host. If you look for customer service in addition to car, you must shop around.

Hugo's response

I am sorry to make you feel unsatisfied with Turo's Customer Service on this trip. I worked with them to solve your misunderstood, but they were not able to help. The feedback must directly to Turo Customer Service. On 27 previous trips, I have never got complain about service and keeping 5 stars to be an All-Star Host. If that is the car, I am confident that I provided all the best to be ready for your trip. Again, thank you so much to be my guest!

Joshua L.

JoshuaSep 13, 2021

Car is like new. Smooth process. Be aware of fees associated with rental: delivery fee (not shown initially with daily rate), cleaning fee (option to pay ahead of time, at the discretion of the owner if they charge you after the fact), and fee if battery charge is <50% on return.. the supercharger near the airport was running very slow which other drivers there said happens often so I would beware of thinking you can quickly stop there to charge on the way to the airport

Courtney H.

CourtneyAug 12, 2021

Car was clean. Service was Awesome.

Hugo's response

Thank you for being such a wonderful guest. I am always here when you need us. We appreciate you and your business! Hope my car could have another change to serve your next trip. 😁

Zvika V.

ZvikaAug 4, 2021

Thanks to Hugo Service was beyond expectation, every thing I needed was exactly what I got

Hugo's response

Thank you for being such a wonderful guest. I am always here when you need us. We appreciate you and your business! Hope my car could have another change to serve your next trip. 😁

Sandra Chingasiyeni N.

Sandra ChingasiyeniJul 25, 2021

Great car, in perfect condition. This was my first time driving a Tesla and I had a great experience. The car ran very smoothly and I had zero issues. Hugo was extremely helpful, responsive and engaging. I highly recommend booking this car.

Hugo's response

Thank you for being such a wonderful guest. I am always here when you need us. We appreciate you and your business! Hope my car could have another change to serve your next trip. 😁

Vehicle Image

1 of 19

Tesla Model Y 2021

Long Range

4.64

(13 trips)

Electric

4 doors

5 seats

Hosted by

Hugo
4.8
Hugo

All-Star Host

21 tripsJoined Apr 2021

Typically responds within 1 minute

All-Star Hosts like Hugo are the top-rated and most experienced hosts on Turo.

Hugo has completed training on enhanced cleaning and disinfection practices.

Description

This BRAND NEW 2021 Tesla Model Y upgraded the new system lastest 06/2021 will provide you a safe and pleasant driving experience when you're in town. Enjoy Houston blue sky with the panoramic roof. The car is extremely clean and comes with new car smell. 😎 • Fully electric, you never have to stop for gas again. • Panoramic roof. Look up! the sky is the limit. • Huge console to make your driving experience better. • The car is always clean. Sanitation will be done thoroughly after every trip. • Huge charging network. It's so easy to recharge the car along the way. Supercharge locations are available around Houston area. • Autopilot enhances your safety and convenience behind the wheel. • We offer multiple pickup locations in the city. Some of them are FREE! Key reminders: 🚭 No Smoking of any kind, including vaping. We'll charge $200 for deep cleaning service. 🐕 We do NOT allow pets in the car. ⚠ Be aware of mileage. Limit 200 miles per day. 🆔 Must be at least 21 years old to book. 💦 Please return the car in clean condition. 🍔 NO open food or drinks inside the car. ⛔️ No drag racing or hard accelerations/decelerations. ⚡ Supercharge cost occurred during the trip will be billed to client. 🔋 Please keep the battery above 20% (or 70 miles) and below 80% (or 260 miles). Under or over those limits will cause battery performance to deteriorate. ***ANY VIOLATIONS MENTIONED ABOVE WILL BE HANDLED AT THE CLIENT’S EXPENSE*** ENHANCED SANITATION: This car is thoroughly disinfected after each trip. Frequently touched areas such as steering wheels, door handles, trunk latches, and touch screen are sanitized with approved disinfectants. PLEASE NOTE: ABSOLUTELY NO SMOKING IN VEHICLE New to TURO? Renting my car is simple: 1) Create a Turo account. 2) Upload your driver's license and get pre-approved to rent. 3) Book my car! 4) If you'd like to add a friend as a driver for the trip all you need to do is have them sign up for a Turo account and then add their email address to your trip booking through the Turo app or website.

Deluxe class

This exclusive car has additional safety checks for guests under 30.

Features

Must be 25+ to book

Automatic transmission

All-wheel drive

Backup camera

Blind spot warning

Bluetooth

Child seat

GPS

Heated seats

Keyless entry

Long-term car

Sunroof

Toll pass

USB charger

USB input

YouTube App

Premium Connectivity

Autopilot

Spotify

Extras

Add optional Extras to your trip at checkout.

Post-trip cleaning

Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.

US$25/trip

Child safety seat

Why need to carry your own car seat when we have it options for you.

US$50/trip1 available

Unlimited mileage

US$45/day

Prepaid EV recharge

Save time and make dropoff a breeze by adding this Extra, which allows you to return my car without fully recharging. Please return with at least 30 miles of range.

US$25/trip

Guidelines

#1 - DELIVERY: I offer car delivery in multiple Houston’s hotspots (additional fees applied in some locations). Guests must pay a parking fee to enter or exit at a delivery location. #2 - RE-CHARGING: The Tesla Model Y's battery will be at 80% (or 260 miles) when you start your trip. The car is expected to be returned at an equal battery level (plus or minus 30 miles). If you purchase the “Pre-paid Charging Plan”, you can return the car with a minimum of 70 miles in the car. The Tesla should NEVER reach 50 miles or below during your trip. This causes battery performance to deteriorate faster. Please plan your trip in advance and be mindful of the battery level during your trip. There are free charging locations within the Greater Houston area. Supercharging can be used during your trip, but the cost will be billed to you. For out of city trips, please plan accordingly. NO out of state trips. #3 - TOLLS & TOLL ROAD CHARGES: My Tesla is equipped with a Texas toll tag. At the end of your trip, you will receive a toll statement and reimbursement request for the tolls occurred during your trip. #4 - MILEAGE: Enjoy up to 200 miles per day. Anything over 200 miles per day will result in an additional charge up to $0.80 per mile. #5 - CLEANING: The Tesla must be returned in the same condition as you received it. If it is not clean, you will be charged an additional fee of $40. We offer Post-Trip Cleaning service for $20. Keep in mind Post-Trip Cleaning plan does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal. #6 - NO PETS & NO SMOKING: We DO NOT allow SMOKING or PETS of any kind. A $200 deep cleaning service will be applied to your Turo reservation if there is any evidence of smoke smell. A $200 pet fee will also be charged in case of evidence of pet’s hair or odor is detected upon car return. #7 - Don’t wait. Book and enjoy the car of the future today!!! We are here to help you with any question or need anything. Do not hesitate to reach out to us any time.

Ratings and reviews

4.64

(11 ratings)

Reviews

Ali C.

AliOct 16, 2021

Car was so great but the customer service is not as same as the car. Honestly, 2-star is for the car not for the host. If you look for new and clean car, it is definitely the host. If you look for customer service in addition to car, you must shop around.

Hugo's response

I am sorry to make you feel unsatisfied with Turo's Customer Service on this trip. I worked with them to solve your misunderstood, but they were not able to help. The feedback must directly to Turo Customer Service. On 27 previous trips, I have never got complain about service and keeping 5 stars to be an All-Star Host. If that is the car, I am confident that I provided all the best to be ready for your trip. Again, thank you so much to be my guest!

Joshua L.

JoshuaSep 13, 2021

Car is like new. Smooth process. Be aware of fees associated with rental: delivery fee (not shown initially with daily rate), cleaning fee (option to pay ahead of time, at the discretion of the owner if they charge you after the fact), and fee if battery charge is <50% on return.. the supercharger near the airport was running very slow which other drivers there said happens often so I would beware of thinking you can quickly stop there to charge on the way to the airport

Courtney H.

CourtneyAug 12, 2021

Car was clean. Service was Awesome.

Hugo's response

Thank you for being such a wonderful guest. I am always here when you need us. We appreciate you and your business! Hope my car could have another change to serve your next trip. 😁

Zvika V.

ZvikaAug 4, 2021

Thanks to Hugo Service was beyond expectation, every thing I needed was exactly what I got

Hugo's response

Thank you for being such a wonderful guest. I am always here when you need us. We appreciate you and your business! Hope my car could have another change to serve your next trip. 😁

Sandra Chingasiyeni N.

Sandra ChingasiyeniJul 25, 2021

Great car, in perfect condition. This was my first time driving a Tesla and I had a great experience. The car ran very smoothly and I had zero issues. Hugo was extremely helpful, responsive and engaging. I highly recommend booking this car.

Hugo's response

Thank you for being such a wonderful guest. I am always here when you need us. We appreciate you and your business! Hope my car could have another change to serve your next trip. 😁

Pickup & return location
Enter a delivery address
Unlock from the app with Turo Go

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

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