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Average ratings near Portland, OR
I rented the BMWX1 2017 from Lux Rentals/Hoa. First time using Turo in fact first time ever renting a car. At pick up I took pictures of the car I unfortunately didn’t do a walk around with person who handed me keys. Went straight home didn’t drive until late afternoon. The drive was completely different from earlier. Tire pressure lights came on & driving wasn’t feeling comfortable. I wasn’t far from Lux Rentals a 5min drive. When I got there I was greeted by Kevin. He checked out the car & found a nail on front tire. He tried helping me to book another car but unfortunately the Turo app wasn’t loading any of their available cars. I ended up having to book with another host. Kevin drove me & my family to other host. He waited with us until an employee showed up. Definitely went above & beyond. I really appreciate his kindness, care, & concern. I went over pics I took & pics taken by person who gave me car I noticed that the nail was already in tire before I received keys. I called host Hoa who apologized for the inconvenience also taking responsibility for car being released in that condition. Hoa also refunded gas & tire repairs. Another example of their great customer service & Hoa being a great host! I look forward to booking here again :) I highly recommend booking your next trip with Hoa at Lux Rentals!
I had a great experience working with this car owner. He was very professional, friendly, and attentive to details. I would definitely rent from him again.
Roberts car drove very smoothly, check in and check out was super easy. Would definitely rent again!
I frequently rent cars from Hertz or enterprise and you can’t beat this price! I will be using Turo on all of my work trips here on our.
Great car great people. Clean nice quick and easy pickup and drop off. Will rent thru them again
I have always had a flawless experience whenever I rent from Loc. The cars are clean, in great condition and the pick-up spot is close to PDX. I will continue renting from Loc!
BMW X1 was pretty cool to drive. Washer fluid light on but plenty of tech, power and luxury. Honestly, I expected less from the X1 but definitely got the most out of it. Guys were super chill and cool.
This was my first experience with Turo and it was fantastic! The car was beautiful, clean, and functional; Loc and his assistant communicated very clearly and promptly; and both pick up and return were seamless. So grateful for this service!
Matthew was fantastic to work with. Pickup and drop off was very smooth. The car was beautiful inside and out. We would definitely work with him again. Thanks Matt!
You won’t find a better host or car on Turo. Been on here 5 years and this is by far my best experience. Excellent vehicle, excellent service!! Thank you for saving my trip!!!!
Great car, super clean, really easy to get questions answered with Arturo. Pick up and drop off was super convenient especially because we had really late arrival and departure times. Arturo could remote lock and unlock the car for us at our scheduled times. Highly recommend!
Car was in outstanding shape. Super friendly and easy to use. Pick up and drop off we’re seamless. Would 100% recommend!
Matthew was nice. Car was super clean and he was early to our air port drop off. Super recommend
Beautiful zippy car. Would recommend the host. Easy drop off and pick up in short term parking. I enjoyed my time!
Christopher had great customer service, responded super fast with everything! 100% recommendations, and will rent this vehicle again in the future!
The car was immaculate. It was better than I expected. Matthew was super easy to work with. I would give 6 stars if I could
Paul was great! Very responsive and easy to communicate with. Car was pristine. Would definitely recommend using Paul anytime you get a chance.
We drove this car up and down Oregon and had a blast. Huajie is a great host and was extremely responsive. Highly recommended.
Getting the car was very easy and Robert was very responsive. Very clean and a great car!
The experience of the car rental was great. No issues with the car and the car was very nice. Would highly recommend
Super easy and convenient pick up and drop off at airport. Friendly staff, kind quick and courteous
This is the best place to rent a luxury vehicle in Portland the staff is very helpful and you have such a great selection.....highly recommended
Really nice car. Clean and drive so smoothly. Zach is a great host and replies quickly to any questions.
Car was perfect for our first time out in Oregon! Comfortable, classy, clean, and sporty. Arturo was great to work with. Easy check in and check out process. Would definitely go through Arturo again if I’m back in the area.
Smooth and dependable ride, the contactless check in and check out made it super easy for safe social distancing renting, all details allowed for a smooth exchange, would definitely rent again!
This is an amazing car to travel in luxurious, comfortable, with plenty of muscle! The whole process went very smoothly I would definitely recommend anyone traveling to try out this vehicle.
Great car and great service. We ended up extending by a day, which was very quick and easy to do. Highly recommend.
Great car! Fun to drive. Super easy pick up and drop off. No issues at all. Highly recommend!!
Loved the BMW! Robert was a very helpful host considering it was my first time using the service. Very appreciative for Robert allowing us to use his vehicle.
Always excellent service. They are always quick and I just love the communication that they keep with their customers. I will always rent from them.
Recommend! Very easy to get to/from the airport and they run a smooth business. Would rent again no question
We enjoyed the car very much! It was clean and spacious. The car itself is beautiful too. Thank you for allowing us to use your car, we appreciate it :)
Vehicle was fun to drive and the owners were accommodating with my requests. Was left a little confused with the drop-off, but I can’t blame them too much. They offer a nice collection of cars and would definitely use them again.
Arturo was a great host. His brand new BMW X1 is a incredibly comfortable ride. He’s reliable, responsive, and courteous. He makes sure everything is clean and sanitized and makes the experience convenient and enjoyable.
Quy has an amazing selection of cars, is very helpful and responsive. Will rent from him anytime I’m in Portland.
Beautiful and immaculate car. Very fun to drive and lots of space. It’s kind of like BMW’s version of a Subaru Crosstrek, it’s not huge but it has lots of room in the trunk and it gets great gas mileage. After driving it for a few days I want one! Pick up and drop off was easy and seamless, I’ll be renting from Loc again in the future.
Hoa and his car were great! Will definitely use his rentals the next time we come to the PNW!
Great car! Excellent communication, really easy process to rent. Would definitely do it again.
Beautiful car and a really awesome host definitely recommend renting the sweet BMW very plush and clean and luxurious nice ride
This whole experience was great, from getting picked up to the airport to seeing their facility we really enjoyed it. The car was wonderful and reasonably priced for such a luxury vehicle. When we are back in Portland, we’ll definitely book through Luxe again and highly recommend their accommodating service! Thank you!
Awesome car. Easy no contact pick up. Our host was very cool and flexible even with really bad weather. I’d definitely rent this car again.
Amazing people! Very communicative, efficient and on time! They have wonderful cars and will only rent from them when visiting Portland! Thank you to Vince for making the process so smooth and enjoyable!
This is an awesome car and Huajie goes over and beyond for his clients. I will definitely be using this car again. He makes everything so easy and he is just great all around. Car has a great GPS system and handles amazingly in the rain especially. If you’re an avid BMW driver. This won’t disappoint.
This was my first experience using Turo and it will not be my last. Picked us up from the airport. Dropped us off back at it. Excellent customer service. Rented a BMW for the same price as a Prius. Trip included 800 miles which we did not exceed. Otherwise after it’s .24 per mile. Very happy with everything. Highly recommended. Thanks Hoa!