Top rated SUVs near Portland, ME
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Berlin City Rentals ..
1st time using Turo. It went perfectly. Good vehicle, easy pickup, easy drop off, very responsive car owner via the messages in the app. The big rental companies had no cars so I found Turo, but this was actually much better.
Awesome people and service. The car was nice with great features. Pick up and drop was much more painless than regular car rental companies in my experience. This is the way forward for car rental for me.
Renting from Berlin City was awesome! So much smoother and easier than using a rental car agency! Southwest Airlines changed our flight times both out and back and this caused us zero issues. Berlin City was extremely accommodating and always replied to my messages promptly. Highly recommend. A++++++++++
Jeff was a very hospitable host and picked us up to take us to our car knowing how hard it would be to get an uber from where we were. Great price on the SUV we rented.
I can’t recommend Jeff’s car and overall customer service enough. This was our first time in Maine and first time using Turo- Jeff and his team made it convenient and straightforward. I’m so happy we decided to try Turo over other car rental companies. I’d highly recommend Jeff’s cars and will look forward to a return trip where we can rent from him again.
*This review is for Berlin City Rentals specifically – not for the Nissan Kicks. BCR swapped out the car for a comparable Honda HRV on the morning of drop off.* This was my first Turo experience and it couldn’t have gone smoother. Drop off was on time, communication was excellent and the company rep was friendly and courteous. I would definitely book again with BRC!
Was not sure what to expect - but Berlin City Rentals made our first Turo trip exceptionally easy. The car was ready and waiting right at parking garage outside of the terminal & the return process was equally easy. Would absolutely use this option again to get around Portland!
Jeffrey was really responsive and helpful throughout the trip. He also offered to provide recommendations. The car was available and on time. It ran just fine and we had no issues throughout the trip. The one minor thing I want to mention is the profile states he follows the enhanced cleaning and disinfection practices. However, he texted me to prep the car just in case a renter used it right after me. I asked if I was supposed to sanitize the car and he said no. Otherwise the trip was great and I’d use it again. I would just wipe it prior to use next time if I had known someone had possibly used it right before me with no cleaning in between
Sasa had the car waiting for us on arrival and was waiting to meet us at our departure and was very responsive via text and the app for planning! Was so grateful to have a car option for Maine as there were no regular rentals available. I was nervous using Turo for the first time and Sasa made it easy!
Jeff was great with communicating and the car was perfect for our trip to bar harbor. Highly recommend using Jeff and his services. Even arranged for someone to pick us up at the airport and bring us to the car!
Flexible host, took time to explain Turo to a newbie. Decent car for a great price. Sold me on Turo.
Absolutely seamless process. Could not recommend Berlin City Rentals more! We had a fantastic time exploring Maine. Would definitely rent again in the future!
Amazing experience! Great communication and extremely clean car. Will definitely use again.
Third time return customer here! My boyfriend and I drove up to Acadia National Park, hiked some of the many trails the park has to offer, including the Beehive Trail (thrilling, even for someone who's deathly afraid of heights like I am), checked out Thunder Hole, and topped off our trip with an amazing pizza lunch and killer views at the top of Cadillac Mountain. We had the time of our lives and what made it even better was that we didn't have to worry about getting around because we KNEW we were driving a vehicle we could rely on. Jeff's rentals are sturdy, smooth, and easy to book. What's more, you feel like you're talking to a a good friend when making arrangements with Jeff. Whether you're planning transportation for a business trip or your next vacation, forget traditional car rental companies and reach out to your new friend Jeff!
First time using Turo and will 100% do it again! Jeffrey is a seasoned professional and makes the process seamless.
Great communication, vehicle served our needs well. We really appreciate how easy Jeff made everything for us- made our trip more enjoyable.
This was my first time using Turo and I have to say it was a fantastic experience as a result of Berlin City Cars!! If you’re contemplating whether or not to use them I highly recommend. It was way easier and better than renting from one of the big rental car companies. Much more personal via the text message within the app as well as the car being spotless and sanitized when we received it. Highly highly recommend the use of Berlin city Rentals!! Thanks so much for the hospitality! We will be repeat customers when we re-visit family in Maine!
Car and service were spectacular .. would definitely recommend to anyone visiting the Portland area. First time users who will do again for sure!
Car was easily accessible. Owner was quick to reply for all requests. Would definitely rent from them again.
Good communicator and made it all very convenient with airport arrival and departure. Car was very clean. We will definitely be back and rent again from Berlin City rentals.
Everything was great! Pickup was a breeze. Car was clean and had all the new safety features. Best of all was Alexsandar. Although he was tied up with a pressing meeting, he texted immediately and followed up to make sure all was well. Would definitely rent from them again.
This was my Turo experience and it was great. Thank you to our hosts Berlin City Car Rentals!!
Everything went about as smoothly as possible. Super convenient pick up at the airport baggage claim, easy drop off at the end of the trip, and good communication throughout the weekend. Nice new car that was very clean. Would definitely recommend these folks for rentals and would rent from them again in a heartbeat!
This was an awesome way to rent a car! Berlin City Rentals were perfect. Totally would rent again. Thank you!
Great folks to rent from. I had to rearrange some travel and they were very accommodating. Would prefer to rent from them always instead of hertz.
A++ Service. Will rent from Jeffrry again and strongly suggest you rent from him too! Go goes the extra mile to see that you are well taken of.
First time using Turo. Very impressed. Host was responsive, answered questions quickly, and made pickup/drop off at Portland airport super convenient. Highly recommend.
A very nice way to get from Portland to bar harbor and around Acadia national park. The pick up service was very easy
Could not have been easier. Car was waiting right outside baggage claim. Car was clean and well maintained.
Jeffrey was terrific. Picking me up from the airport was timely and smooth. Car was great, easy to drive with good gas mileage and clean. Drop off at a convenient lot to airport and then ride back to airport—All smooth. Great communication. Jeffrey is just a really nice person doing a great job. Soooo easy.
Harjit was so quick & easy to communicate with. We even had to make a weird drop-off arrangement because of our travel plans and he worked with us. The car was perfectly clean and served us well on our travels! This was our first-ever Turo experience and Harjit made it seamless!
DEFINITELY consider renting from Jeffrey! Considerate and flexible, is there any way to experience great service?
This was our first time using Turo & we were quite nervous. Jeffrey was a great communicator. He went above & beyond helping us with the experience. He was on time, extremely nice and competent. Even though the car was 10 years old, it was in great shape and super clean. We had to extend our trip by a day due to a weather and he was happy to quickly accommodate our request. I would highly recommend Jeffrey and any of his vehicles.
Great seamless experience! Will definitely rent from this business again when visiting Maine.
Our 1st Turo rental couldn't have been better. Jeffrey was on time to meet us both for arrival and departure. The vehicle wasn't new but ran great, dependable and clean. We would definitely do it again.
Great choice for us. Competent employees, on-time, and much cheaper than national brands. We picked up the car steps from baggage claim and handed it back curbside at departures. Excellent experience.
I made a mistake and wasn't able to use the car, but Jeffrey's communication was excellent and we were able to get things straightened out. I have no doubts that the rental would have been great had I been traveling to Portland, Maine and not Portland, Oregon.
Easy pick up and drop off, great communication. Perfect car for wandering the beautiful state of Maine.
Jeffrey was super helpful and communicative, and the pickup location was super convenient to the airport. The car worked great and got surprisingly good gas mileage. Would gladly book again!
Great to work with. Car was great, well kept. Made the trip easy for us would definitely recommend without hesitation!
This company had very good communication and was easy to work with. Car was VERY clean when picked up. Would use them again!
It was a great experience on arrival and departure! Everything was on schedule and the car was perfect! I would rent a car from Jeffrey without hesitation! Thank you
Jeffrey was amazing and kept the whole trip very smooth and fun for us! The car drove well and kept us feeling safe on the wintery roads. Recommend this rental to anyone who wants an easygoing and kind car rental dealer like Jeffrey.
Amazing service, super clean 1/3 the price if those over priced companies. Truly a pleasure. See you soon!
Perfect in every way as always! Great communication. Great price and awesome flexibility. Highly recommended
Good trip. Jeff met us at the airport in time and delivered us back when the trip was complete. Very smooth. Recommended.
Jeffery was great! It was an easy process and he explained everything to me since it was our first time. He was very prompt it all responses before and after the trip. He addressed all issues promptly and He and Sam were great to do business with! We would do it again!
This was the first time we used Turo, so I was a little worried about what the experience would be like. I needn't have worried, the app was simple to use and Berlin City Rentals made the entire experience truly effortless. The staff were courteous and promptly delivered the car to us at the airport once we landed (we paid a very slight extra charge for this, but it was well worth it) and the return process was just as simple. The entire experience was far superior to waiting in line at one of the traditional rental agencies at the airport. I can't recommend Turo and Berlin City highly enough.
* Any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan, except in limited situations for trips booked in Maryland, but this protects your own wallet. Liability insurance is provided under a policy issued to Turo by Liberty Surplus Insurance Corporation, a member of the Liberty Mutual Group. Terms, conditions, and exclusions apply. The policy does not provide coverage for damage to a host’s vehicle.
For questions or information about the third party liability insurance that is included in protection plans in the US, consumers in Maryland and the licensed states listed here may contact Turo Insurance Agency at (415) 508-0283 or [email protected] For questions about how damage to a host’s vehicle is handled, visit the Turo Support site.
When a trip is booked in the state of Washington, physical damage to the host’s vehicle is covered by insurance purchased by Turo, but the Turo insurance does not change the contractual responsibilities of hosts or guests with respect to physical damage to a host’s vehicle.
** Terms, conditions, and exclusions apply.