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Average ratings near Kailua-Kona, HI
Monica is very responsive and easy to work with. The car is in good condition, very clean and worked well across the island to Hilo from Waimea. We met Monica at her house in Kona to pick up the car by Taxi and she met us to get the car on our departure at the airport for a fee. My recommendation is to skip the taxi to her place and pay if possible to have her bring the car to the airport for pickup, this saves time. The car had USB ports and an extra USB adapter. Upon return, it’s asked to bring the car back filled up and clean through the car wash, Lex Brodie is the car wash we used the day before we were set to leave. It’s in Kona priced at $12 and was quick. Fill up is standard of any rental company and expected. It’s nice to have an SUV that takes 85 gas. I would recommend to work something out and maybe Monica will agree to include the price of a cleaning in the amount and have her take care of the cleaning. It’ll be easier for the traveler to worry about leaving versus cleaning. Overall, I would rent from Monica without a second thought. Thank you for loaning us your car, we had an amazing time!
Carlo was great, very accommodating with our schedule and the 4 Runner was great. Would definitely recommend renting from Carlo!
Gretchen was super responsive and pleasant. The car is in immaculate conditions. It runs really good and is very well maintained. I will rent from Gretchen again. Price was very reasonable. I’m very happy with the car and the entire transaction. Thank you Gretchen! Aloha!
This was the best experience we’ve ever had renting a car. The car is beautiful and perfect for the Big Island. Robert and Lisa’s (siblings) customer service was impeccable and beyond reproach! They dropped the car off and picked it up again at the airport - at our arrival and departure areas. We highly recommend renting from Turo and Robery if you are ever in Hawaii. We will never use a commercial rental company again; we have been spoiled! Paul and Megan from Fresno, CA
Diana was very accommodating. Her friend Shawn brought us the car and was awesome to meet! Wish we would have had time to hang out with him and his wife.
The car was awesome. Diana was very nice & responsive. The car was 25 miles from our hotel, so it was an inconvenience to get it. We had very little time to explore due to the time it took to get and return the car.
What a great experience! This was my first time using Turo and I was a little concerned about how it would all work. Heather made it easy and the car was great!
Heather was great! Curbside service at the airport both coming and going. The Highlander was super clean and great for the island. We would definitely rent from her again. Andy
Kris was really easy to work with. The car was in great condition. Kris is also able to help arrange transportation to and from the airport. Thanks!
1st turo and the best experience. Philip was so accommodating with my flight changes, the car was clean, and the special touches were so thoughtful. Highly recommend
Easy to pick up, good gas mileage, and plenty ofpower for saddle road. I would definitely book this car again.
Gretchen was super friendly, responsive and her car was perfect for getting around the island. I definitely use her again!
You need this vehicle if you are going to the big island!!! I have too many things to say — it’s spacious so you get the comfort for a road trip. It is extremely gas efficient— used only half the tank for a circle tour that took about 11 hours total. It rides incredibly smooth. The owner also has provides extras in the car to truly enhance the experience! My fav Turo ride by far 😌 Do NOT get the jeep, get this!
Great reliable car! You can connect your phone to it. Whiting was amazing. Very easy going and courteous.
David and his wife were so kind to my family and I as it was also my first time using the Turo app. This car was perfect for our time in Kona. The process was smooth and would definitely recommend!!! Mahalo
Can I give 10 stars?? Heather met us at the airport, was incredibly nice and made the process super easy. She even gave us a nice gift at the end of the rental. It couldn’t have been better.
Car is in great condition and Janice is very responsive! Thank you so much for a great experience.
This was a great experience. Robert and his sister were exceptionally accommodating and helpful. From advice and supplemental supplies to help keep a spotless car clean throughout the trip they were on spot on everything. We were treated better than family.
Gretchen provided a clean car that met all of our needs. Pickup and drop-off was easy, I enjoyed meeting the whole family. Highly recommended.
First time using Turo, and had an absolutely perfect experience with Andrew. Would recommend!
This was the easiest and most pleasant trip ever. They worked with us so well to get us a vehicle we needed when the one we booked had an issue. Great communication and just overall a 100% rating. Could not have been more pleased!!
The rav4 was spotless and brand new! It also has great gas mileage. It was perfect for my family. I loved the technology in the vehicle that allowed me to navigate around the island with ease. The owner was so helpful. He went above and beyond.
Thank you so much for making our trip to Kona so much easier, especially when traveling with a little one. Diana was awesome!
David & Marisa are great hosts and the 4Runner is in fantastic condition. Would highly recommend.
Reece was awesome to work with and the car was perfect! Definitely will rent from him again!!
Excellent car no issues ready to roll Host was very nice and would rent again when I come back to the big island
Whiting was very friendly and it was a pleasure renting from him! Great car, perfect for getting around the island. It made our trip so easy and he was very nice to work with!
Had an awesome experience renting this car from Willow! She was super helpful, easy to work with and very responsive! It was a great car to drive around to explore parts of the island and we would absolutely rent this car again!
David was a great host and the 4Runner is the perfect vehicle for everything on your to do list while on the Big Island! Would definitely look into renting this car from him if you are in area!
Great car, a little wear and tear use appearance, but ran great. Peter responded very fast. Would rent it again without looking at other available options in the area.
Could not have been more convenient! Sophie and Phillip too great care of us on our trip!
David was a great host. Very flexible, responsive, and worked with us. Car was amazing. Perfect for experiencing Big Island.
Philip was great! He was easy to communicate with, and we loved his car! Our trip was smooth and enjoyable. I would recommend Turo and Philip’s car!
We had a great trip and Heather’s Highlander was just what we needed. Easy pick-up and return. She had the car clean and ready for us at the airport. Heather also supplied wipes, two masks, and some snacks for us. All and all our first Turo experience was a 10-10!
This was a wonderful experience from beginning to end. Very responsive and friendly, and the vehicle was in tip top shape. Perfect car for exploring the island. Will absolutely look for this my next trip to the BI ❤️
This was a great car. Jonathan was excellent to work with easiest transaction I’ve experienced on Turo.
David is an amazing host! Very patiently explained all the functions of the car to us and gave us great recommendations on where to go locally. The car was also very clean and tidy, and really convenient to take around the rougher terrains of the island as a 4WD vehicle! We had a great time, would recommend 100%!
Phillip was very accommodating of my schedule, friendly, and communicative. The car was clean and bike rack worked flawlessly!
Great vehicle! Runs great and clean. Reece is wonderful todeal with ... and his price was fair.
Jesse's 4Runner was perfect for our group as we toured the big island all week. Comfortable, clean, easy to drive, and able to take us wherever we wanted to go. Jesse was great to work with - easy pickup and drop off and he was flexible and great to communicate with.
Andrew was easy to work with and had great communication, even when we needed to change the drop off at the last min. Vehicle was very clean and ran great!
Reliable, Great Communication! Very Clean Car! Great Flexibility! Acceptable car cleaning fee! Will Rent from Again! Thank You!
We felt very safe & comfortable while visiting and traveling in the 4-Runner. Runs great! Owners were available to help answer any questions right away!
David made my first time renting a car with Turo easy. The car was perfect from beach to mountain, good to drive, and fuel efficient. Great car to explore the Island with. David is easy to talk with, and I will rent his car again if I need a 4 wheel drive.
We loved having Sarah's 4Runner for our almost three-week trip to the Big Island. We took it everywhere on island and it was perfect. Got lots of compliments! Having 4-wheel drive was a must and this car let us do it in style. (Now I want my own!) Sarah was very kind and communicative and the pick-up and drop-off process was seamless thanks to her. We'd love to rent from her again.
Thank you so much Tod! We flew with Mokulele airlines, which drops off down the way from the main airport. Tod had the car waiting right there for us, which the other couple on the plane had to figure out how to get the 1/2 mile down the road to the rental businesses! We were able to drop off right there as well, making arrival and departure super easy! The car itself is a dream to drive. I appreciate that you can put it in drive and go, or shift it more manually if you are going down steep roads and want to down shift. The only thing we didn't realize was that 700 miles isn't that many miles on an island 3/4 bigger than the size of the one I live on (Maui)! We had to plan our trip carefully to make sure we didn't go over miles. So make sure you get an idea of how much area you're going to cover, and maybe opt for unlimited miles if 700 isn't gonna cut it!
There car was clean, fueled, and ready at the airport when we arrived. Communication was immediate. I would recommend them for a rental again.