Add optional Extras to your trip at checkout.

The Guide below has been put together to outline all you need to know about your trip with us. *** BEFORE THE RENTAL *** The Turo app: First and foremost, you'll need the Turo app for this rental to work. If you don't have it, please download it - otherwise you won't be able to check in or out. *** GETTING STARTED *** Per TURO's requirements you'll need to take and upload 2 pictures to warrant your insurance coverage on the vehicle. 1) A close-up of your driver's license. 2) A photo with both your face and the driver's license (in the same picture, like a selfie) Please upload these 2 photos to "Trip Photos" within 24 hours of the start of your trip *** IMPORTANT INFO *** Key Handoff: We currently have remote key handoff practices in place and the key will be accessed via lockbox. Once your drivers license pictures are uploaded the key lockbox code will be shared with you within the hour of the start of your trip. Pick Up and Drop Off Times: We only allow vehicles to be picked up and dropped off during a designated time frame. NO cars are to be picked up or returned between the hours of 12:00 - 5:30 am. Thank you for your cooperation. Returning the Car: When returning the car to our location, we will communicate with you where the car should be parked. Once parked, follow the checkout steps on the app, lock the car and place the keys in the white "Turo Return Key" drop box. Gas: Requires regular grade fuel. Please return the car with the same amount of fuel as when you received the car. Any missing fuel will be charged through reimbursements at the end of your trip, additional fees will apply. Cleaning: When you rent from us, you will always receive a fully cleaned and sanitized vehicle. Upon returning the vehicle, we expect our cars to be returned clean in the same condition you received it. If you prefer not to return it clean, you can opt to add the "Post-trip cleaning" option to your trip receipt at the time of booking. If the car is not cleaned upon return, we may choose to request reimbursement for cleaning costs. Please make sure all personal belongings are removed from the vehicle prior to dropping off the car. Impoundment: Should the car be impounded for any reason, you are responsible for paying the rental fee for the period of time the car is impounded as well as any release fees. 407 ETR: Any toll routes will be billed 3-4 weeks after your rental is complete. Smoking Fee: $250.00 Cleaning fee. As per all rental cars there is NO SMOKING allowed inside the vehicle. TURO is a no smoking platform. If smoking does occur, you will be reported and will no longer be able to book cars on this platform. Late Returns: Fee: $50 for each hour the car is late. Avoidance: If you see you're running out of time, extend the rental through the app. Parking On Pick-Up: Please let us know upon booking the vehicle if you require a spot to park your car for the duration of your rental. Short term parking only. *We do not assume responsibility for any vehicles left parked in our lot* **Thank you for choosing to rent our car, we trust you will have a great time **