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1 of 11

Rafael’s

Dodge Grand Caravan 2018

SXT

4.67

(17 trips)

Pickup & return location
Enter a delivery address

Distance included

Day

250 mi

Week

1750 mi

Month

7500 mi

Insurance & Protection

Insurance via Liberty Mutual

Dodge Grand Caravan 2018

SXT

4.67

(17 trips)

21 MPG

Gas (Regular)

4 doors

7 seats

Hosted by

Rafael
4.8
Rafael

All-Star Host

30 tripsJoined May 2021

Typically responds in 1 minute

All-Star Hosts like Rafael are the top-rated and most experienced hosts on Turo.

Rafael has completed training on enhanced cleaning and disinfection practices.

Description

We are here to share our car with you. We pride ourselves in safety, good taste in vehicles, making you happy, and providing a good experience. In addition to Turo rules, terms & conditions, please make sure you have fully understood our rules before booking our car. CLEANING/COVID-19: We assure you we are doing our part in helping slow the spread of COVID-19. We thoroughly clean all of our vehicles, especially hotspot areas, prior to your rental. By cleaning and disinfecting our vehicles it eliminates any cross contamination. We politely ask that you also take your own safety precautions. IF CAR IS RECEIVED IN DISORDERLY CONDITION, (dirty floor mats, scuffed seats, bugs on exterior, etc.) A $50 CLEANING FEE WILL BE ASSESSED TO YOUR ACCOUNT. We recommend prepaying for POST-TRIP CLEANING, if you know you will not have time to clean your chosen vehicle at the end of your trip. TOLLS: You are welcome to use the toll pass on the windshield. You are not allowed to use your own toll pass and do not recommend paying cash because the car will be double charged. You are responsible for tolls found during your reservation. We will later ask for reimbursement, via TURO, after tolls have cleared at the end of your rental. GAS: Our vehicles uses any gasoline fuel, please return fueled otherwise an additional $10 will be added onto the amount of gas that will be replaced. We ask you to leave proof of all gas receipts reflecting use of any gasoline inside the vehicle. CLEAN: Our cars are loved, and well cared for. We thoroughly clean them and keep them germ-free with our rigorous cleaning regimens for your safety. With this in mind we would like to let you know that if the car is returned anything less than what we gave you, such as SAND, dirt, and debris, a $50 fee will be assessed to your account. A good rule of thumb is to wash and vacuum the car before returning it. The sand is very tough to get out, so please be mindful of this. Pro tip: Be careful touching the leather with sunscreen on your hands or body as this will stain the surface of the vehicle, and a claim will be made. WHEELS: Please thoroughly check the car for any preexistent damages and document it upon check-in, we do a pretty good job at taking photos of these things but if notice anything please let us know right away. Curb rashes happen all the time, and if this happens to you the wheels can be easily repaired. You are responsible for this and we request reimbursement per wheel at $95 each for the repair. SMOKING/VAPING: There is absolutely no smoking or vaping in the vehicle. TURO charges fee up to $250 and will be assessed if you smoke or vape in our vehicle. **If you have previous negative reviews from other host this will increase monitoring of your vehicle during your reservation, failure to follow guidelines will result in immediate cancellation** Thank you for choosing us! PLEASE READ BEFORE MOVING FORWARD

Features

Must be 21+ to book

Automatic transmission

AUX input

Backup camera

Blind spot warning

Bluetooth

Child seat

GPS

Heated seats

Keyless entry

Long-term car

Toll pass

USB charger

USB input

leather seats

self check in box

Extras (9)

Add optional Extras to your trip at checkout.

Post-trip cleaning

Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.

US$25/trip

Portable speaker

US$5/day1 available

Camp chair

US$12/trip4 available

Cooler

US$15/trip1 available

Camp chair

US$12/trip4 available

Stroller

Some of the features in this lightweight stroller include: a large seat area, 4 position recline, 5-point safety harness, anti-shock front wheels, lockable rear wheels, adjustable and removable canopy with flip out sun visor, easy compact fold with

US$25/trip1 available

Child safety seat

Belt-positioning booster: 40–100 pounds 2 seats in 1: easily converts to a backless booster Washable seat pad Adjustable headrest grows with your child Integrated slide-out cup holder Headrest pillow for additional comfort

US$9/day1 available

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

US$55/trip

Unlimited mileage

US$79/trip

Guidelines

- No pets - No smoking - No diesel - No out of State, Florida Only

Ratings and reviews

4.67

(15 ratings)

Reviews

J F.

JOct 4, 2021

The vehicle was clean, reliable, and very comfortable for my family. However, we did not have a very positive experience with this host. The vehicle was set to be available at 1:30pm. We arrived around 1:20 to the long-term parking location I was informed it would be. At 1:29 the host sent the parking information. It did not seem correct, so I confirmed he was at St Petersburg/Clearwater airport (PIE). He then called to informed me that he mistaking went to the Tampa Airport. He then arrived at PIE at 1:50pm. The return directions were unclear with how to enter the long-term parking with regard to taking a parking ticket. I am not sure if these directions were for PIE or fit Tampa, as the host did not respond to my message. I was then charged a $125 cleaning fee, when I had paid $25 for the post-trip cleaning. When I messaged the host, I received no response and instead Turo customer service reached out to me. I have always cleaned the car myself, and this is the first time I have bought the cleaning package. We removed our garbage but did not take it through the car wash or vacuum the beach sand, most of which was in the trunk. The host claimed, according to Turo, that there were stains and sticky residue in the vehicle. We never had sticky items nor non-water drinks in the vehicle. The vehicle was nice, but the host was difficult to deal with. I will not use this host again.

Rafael's response

$25 post cleaning fee does not cover what you did the van. I was 20mins late and I have all charges from SunPass off for doing that.

Eric L.

EricAug 31, 2021

First time using Turo and it was a great experience. Rafael was awesome and his vehicle was perfect for our family. Thank you!

John S.

JohnAug 2, 2021

The vehicle was nice so that part was great but I’m only giving it 4 stars because it was pretty difficult to find the vehicle. I feel like they should have explained better how to find it or had someone meet us.

Tiffany J.

TiffanyJul 10, 2021

The van was perfect for our family vacation! VERY clean, just as pictured. The process of picking up at the airport was surprising smooth as well- very convenient! Thank you!

Ken M.

KenJul 3, 2021

Very clean dependable vehicle, great experience

Vehicle Image

1 of 11

Dodge Grand Caravan 2018

SXT

4.67

(17 trips)

21 MPG

Gas (Regular)

4 doors

7 seats

Hosted by

Rafael
4.8
Rafael

All-Star Host

30 tripsJoined May 2021

Typically responds in 1 minute

All-Star Hosts like Rafael are the top-rated and most experienced hosts on Turo.

Rafael has completed training on enhanced cleaning and disinfection practices.

Description

We are here to share our car with you. We pride ourselves in safety, good taste in vehicles, making you happy, and providing a good experience. In addition to Turo rules, terms & conditions, please make sure you have fully understood our rules before booking our car. CLEANING/COVID-19: We assure you we are doing our part in helping slow the spread of COVID-19. We thoroughly clean all of our vehicles, especially hotspot areas, prior to your rental. By cleaning and disinfecting our vehicles it eliminates any cross contamination. We politely ask that you also take your own safety precautions. IF CAR IS RECEIVED IN DISORDERLY CONDITION, (dirty floor mats, scuffed seats, bugs on exterior, etc.) A $50 CLEANING FEE WILL BE ASSESSED TO YOUR ACCOUNT. We recommend prepaying for POST-TRIP CLEANING, if you know you will not have time to clean your chosen vehicle at the end of your trip. TOLLS: You are welcome to use the toll pass on the windshield. You are not allowed to use your own toll pass and do not recommend paying cash because the car will be double charged. You are responsible for tolls found during your reservation. We will later ask for reimbursement, via TURO, after tolls have cleared at the end of your rental. GAS: Our vehicles uses any gasoline fuel, please return fueled otherwise an additional $10 will be added onto the amount of gas that will be replaced. We ask you to leave proof of all gas receipts reflecting use of any gasoline inside the vehicle. CLEAN: Our cars are loved, and well cared for. We thoroughly clean them and keep them germ-free with our rigorous cleaning regimens for your safety. With this in mind we would like to let you know that if the car is returned anything less than what we gave you, such as SAND, dirt, and debris, a $50 fee will be assessed to your account. A good rule of thumb is to wash and vacuum the car before returning it. The sand is very tough to get out, so please be mindful of this. Pro tip: Be careful touching the leather with sunscreen on your hands or body as this will stain the surface of the vehicle, and a claim will be made. WHEELS: Please thoroughly check the car for any preexistent damages and document it upon check-in, we do a pretty good job at taking photos of these things but if notice anything please let us know right away. Curb rashes happen all the time, and if this happens to you the wheels can be easily repaired. You are responsible for this and we request reimbursement per wheel at $95 each for the repair. SMOKING/VAPING: There is absolutely no smoking or vaping in the vehicle. TURO charges fee up to $250 and will be assessed if you smoke or vape in our vehicle. **If you have previous negative reviews from other host this will increase monitoring of your vehicle during your reservation, failure to follow guidelines will result in immediate cancellation** Thank you for choosing us! PLEASE READ BEFORE MOVING FORWARD

Features

Must be 21+ to book

Automatic transmission

AUX input

Backup camera

Blind spot warning

Bluetooth

Child seat

GPS

Heated seats

Keyless entry

Long-term car

Toll pass

USB charger

USB input

leather seats

self check in box

Extras

Add optional Extras to your trip at checkout.

Post-trip cleaning

Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.

US$25/trip

Portable speaker

US$5/day1 available

Camp chair

US$12/trip4 available

Cooler

US$15/trip1 available

Camp chair

US$12/trip4 available

Stroller

Some of the features in this lightweight stroller include: a large seat area, 4 position recline, 5-point safety harness, anti-shock front wheels, lockable rear wheels, adjustable and removable canopy with flip out sun visor, easy compact fold with

US$25/trip1 available

Child safety seat

Belt-positioning booster: 40–100 pounds 2 seats in 1: easily converts to a backless booster Washable seat pad Adjustable headrest grows with your child Integrated slide-out cup holder Headrest pillow for additional comfort

US$9/day1 available

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

US$55/trip

Unlimited mileage

US$79/trip

Guidelines

- No pets - No smoking - No diesel - No out of State, Florida Only

Ratings and reviews

4.67

(15 ratings)

Reviews

J F.

JOct 4, 2021

The vehicle was clean, reliable, and very comfortable for my family. However, we did not have a very positive experience with this host. The vehicle was set to be available at 1:30pm. We arrived around 1:20 to the long-term parking location I was informed it would be. At 1:29 the host sent the parking information. It did not seem correct, so I confirmed he was at St Petersburg/Clearwater airport (PIE). He then called to informed me that he mistaking went to the Tampa Airport. He then arrived at PIE at 1:50pm. The return directions were unclear with how to enter the long-term parking with regard to taking a parking ticket. I am not sure if these directions were for PIE or fit Tampa, as the host did not respond to my message. I was then charged a $125 cleaning fee, when I had paid $25 for the post-trip cleaning. When I messaged the host, I received no response and instead Turo customer service reached out to me. I have always cleaned the car myself, and this is the first time I have bought the cleaning package. We removed our garbage but did not take it through the car wash or vacuum the beach sand, most of which was in the trunk. The host claimed, according to Turo, that there were stains and sticky residue in the vehicle. We never had sticky items nor non-water drinks in the vehicle. The vehicle was nice, but the host was difficult to deal with. I will not use this host again.

Rafael's response

$25 post cleaning fee does not cover what you did the van. I was 20mins late and I have all charges from SunPass off for doing that.

Eric L.

EricAug 31, 2021

First time using Turo and it was a great experience. Rafael was awesome and his vehicle was perfect for our family. Thank you!

John S.

JohnAug 2, 2021

The vehicle was nice so that part was great but I’m only giving it 4 stars because it was pretty difficult to find the vehicle. I feel like they should have explained better how to find it or had someone meet us.

Tiffany J.

TiffanyJul 10, 2021

The van was perfect for our family vacation! VERY clean, just as pictured. The process of picking up at the airport was surprising smooth as well- very convenient! Thank you!

Ken M.

KenJul 3, 2021

Very clean dependable vehicle, great experience

Pickup & return location
Enter a delivery address

Distance included

Day

250 mi

Week

1750 mi

Month

7500 mi

Insurance & Protection

Insurance via Liberty Mutual

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