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Rauhen was a pleasure to work with and super helpful with the entire rental process. She was very rigorous with disinfecting surfaces and respectful in regards to covid precautions. Not to mention the car was an absolute blast. We would gladly rent from her again!
Rauhen helped make our rental process seamless. Her Jeep Wrangler was perfectly clean when received. It was comfortable and fun to drive. We drove through snow and Ice with zero problems. We loved this vehicle so much that we now want to buy one. Very fun!! Thank you once again Rauhen.
Rauhen’s Model Y was a BLAST! The performance, design, and endless amounts of storage blew me away. It’s quick, composed, and efficient. It felt like we drove all over Washington and it still had over 100+ miles of range upon return. I’d definitely recommend renting the Y from Rauhen if you’re considering a Tesla, or even just want to experience something that’s wickedly fun. Rental process and communication were also top-notch. Looking forward to our next trip.
Sunjie was great! quick to respond, provided with some insights for our little trip. we used the car to go to Leavenworth during Seattle’s snowy week right after Christmas, the car was great, took us over the pass with no problems.
Rauhen is outstanding!! She was gracious and flexible with my schedule, and very knowledgeable about the Turo system and options. She provided a couple of suggestions during the rental process that actually saved me money, and provided a better option of service. The vehicle was immaculate at pickup, and she was very quick during the process. Extremely nice and very professional. Rauhen is definitely a top-tier owner with many exceptional cars. Very highly recommended. Thank you, Rauhen!!
Rauhen is very nice and welcoming person and the Jeep Wrangler was very clean. It drove well without any issues.
Great car to drive :) loved my experience exploring the city with this Porsche. Car was delivered to me clean & Rauhen was really nice and responsive. I highly recommend booking from her.
Rauhen was great! She prompt and communicative for both start and end of trip. She also made sure the vehicle was cleaner sanitized before pick up. Awesome experience. Looking forward to the next rental!
This was my first Turo rental and Rauhen made that extremely easy . It was a great pleasure to work with Rauhen and the jeep is super cool to drive . She helped on giving all the proper instructions and was replying to my messages whenever I had a question . Will definitely check out her other cars next time . Thanks
Sunjie was very friendly, communicative and accommodating! Would highly recommend renting their car if you can! The car drove great and perfect for any trips in snowy weather.
Our rental with Rauhen was flawless. Beautiful vehicle and great communication and support from Rauhen.
We had great communication with Rauhen, the jeep was so much fun to drive, wouldn’t think twice to rent from her again.
Great experience for my first time on Turo. Rauhen and Christian were very accommodating as we were in a snow/freeze spell, and worked with me to return at a different location. This vehicle is top of the line, handles very well in Snow and Ice. A great blend of luxury and rugged rig mixed together. Will likely rent again.
The best SUV to drive on a wedding day. Enjoyed every minute of the trip & will be renting again. Five stars.
Had a car cancel on me morning of the trip and Rauhen saved the day. We were going into some rough roads up north and really needed a Jeep. Super clean and fun car, and lovely service. Free car wash made it even better. Thanks again!!
It was a great experience renting the red Jeep from Rauhen. They were accommodative and gave us helpful instructions on how to handle the vehicle.
Rented to see if I want to order a Model Y. Still not sure if I want a 100% electric car, but Rauhen and her assistant were amazing! I would rent from them again.
Simply fantastic, if in a word, from intuitive handling to performance when needed (or desired!), as well selfsame logistics and communication with Rauhen before and after - all whilst guilt free of any deathly harmful pollution :) Autopilot was phenomenal! A recent Consumer Reports delivered an either dishonest or woefully ignorant review of its features (easily debunked from many, such as Now You Know and others). BEVs are the future, though for myriad reasons some people do not or refuse to see it (yet). Rauhen provides a very reasonably priced and driving range opportunity (at time of posting) to allow experiencing that future in the present, for which I am humbly appreciative ^^
As always, a fabulous rental experience. I had a last minute business trip and was able to pick the car up in under 2 hours. The range Rover is a fantastic car to drive. As always clean and full of gas and on time
The perfect car from the perfect host. We wanted to try the Tesla Model Y on a weekend road trip before we bought one, and Rauhen’s was exactly what we needed. The Y was in mint condition with all the options, allowing us to test the one we plan to buy. Rauhen was helpful, friendly, and her replies were always prompt. She spent all the time we needed to familiarize us with the workings of the Y. At the end of the rental she met us at the agreed time, thoroughly checking over the car with us. The included car wash was convenient and saved us cleaning fees on the return. I highly recommend Rauhen and her Tesla. It was an absolutely first-class experience.
Rauhen's Land Rover Defender 110 was a great vehicle for us to spend our day driving in. It had endless power and climbing hills was as easy as cruising down them for our trip to Yakima and back. The Defender was a big truck, but never felt unwieldy and we were surprised by it's maneuverability and the confidence we felt driving it. The cabin was both spacious and sanitized before our arrival. There were literally dozens of storage compartments and seating for seven if needed. We found the infotainment and climate controls easy to use after a few minutes. Overall the fuel economy was better than expected. Although the Defender was awesome, much more praise could be said about our host Rauhen. We needed a car fast because a rental with another Turo host didn't work out, and Rauhen was able to deliver it to us within about 20 minutes to a location near her home. Rauhen was cheerful and pointed out how a few features of the vehicle worked before we set off in it. When we returned Rauhen asked about how much we enjoyed her vehicle. We told her that we enjoyed the Defender a lot and Rauhen said we could rent it again in the future. It was a fun day out!
Beautiful car in excellent condition. Drives like a dream. Great for a day trip! Defiantly the way to go if you’re in need of a rental.
Rauhen is the absolute best! Great rental with incredible customer service. Highly recommend.
The vehicle is fantastic and the service is great as well. would definitely recommend.
awesome experience such polite easy going experience I will definitely be going be coming back
Rauhen made it very easy and reasonable to have a vehicle available for my short notice rental needs. Lucky for me she had a beautiful firecracker red 2018 Jeep. Even though I have had a bad review she gave me a chance, I'm very grateful and very appreciative to her. I hope she is happy with the care I took of her car, and I will be surely renting another one of her beautiful cars soon.
Rauhen was an exceptional host! We showed up late for the trip and Rauhen treated us with the same level of respect she would give other clients..... in fact we even got a sandwich from her since she was at Starbucks. The vehicle was amazing and provided an incredible experience, my fiancée and I are sold after driving Rauhen’s clean, sanitized and well taken care of vehicle. This was indeed an incredible first experience with the Model Y and Turo and I’m grateful that our first Turo experience was with a phenomenal host like Rauhen. Excited to recommend my friends and family to experience Rauhen’s world.
The car was immaculate and one of the most luxurious/beautiful cars I’ve ever driven. My normal car is a 2018 M5 and this had plenty of power in comparison. The host was incredibly amenable and I would rent from them again any day and will/have definitely recommended them to my friends and family!
By far the best trip I ever had. Rauhen is very professional and a true car enthusiast. I had a blast with her Tesla. Supercharging is really easy just plug in and you will get billed exactly the amount you used. I highly recommend Rauhen and her fleet of amazing cars! You won’t regret it.
There's a reason Turo has identified Rauhen as a superhost. It's because she is so good at knowing the priorities of her renters and being ready to enable a great trip. Thank you Rauhen for supporting our trip and enabling safety in the unknowns of today's health crisis.
Rauhen was awesome! Car was clean and fun to drive. The 2020 model was fantastic and I enjoyed driving around Seattle in style. I highly recommend Rauhen for Turo rentals!!!
A great rental experience. Very easy pick up and drop off. Rauhen was very flexible and accommodating. Highly recommended.
The car is exquisite both inside and out. The colors compliment each other very well and the car came extremely clean & sanitized. Did you know the front two seats are massage chairs? And a full tank of gas is 410 plus miles?! I didn't, but now I know. During our trip, we definitely got a lot of compliments about the car. Highly recommend 10 out of 10. The sound of a V8 turbo cold start is a head turner. Rauhen and Christian were very pleasant and I would highly recommend doing business with them. Thank you again for the experience!
The Jeep is immaculate. It’s so fun to drive! And as an added benefit, you become automatically inducted into the Jeep family and culture in this thing. We got waves and gestures all around town! My son and I had a blast for a full week exploring Olympic National Park! Rauhen is an extremely friendly owner who communicated very well and was also very flexible to work with. You won’t be disappointed in renting this beautiful Jeep or working with Rauhen!!
Such a great experience renting from Rauhen. Super clean and easy to drive. Pick up and drop off was seamless. Very communicative, would highly recommend!
Usually I would rate my experience base on the vehicle, which by the way, was a dream to drive and you can tell Rauhen takes great care of her cars. But this time I believe the Host herself deserves a five star rating all by herself. I could not thank Rauhen enough for being the Rockstar she is for making this last-minute trip possible. I would recommend her to anyone and I definitely see myself becoming a regular.
* Any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan, except in limited situations for trips booked in Maryland, but this protects your own wallet. Liability insurance is provided under a policy issued to Turo by Travelers Excess and Surplus Lines Company. Terms, conditions, and exclusions apply. The policy does not provide coverage for damage to a host’s vehicle.
For questions or information about the third party liability insurance that is included in protection plans in the US, consumers in Maryland and the licensed states listed here may contact Turo Insurance Agency at (415) 508-0283 or [email protected] For questions about how damage to a host’s vehicle is handled, visit the Turo Support site.
When a trip is booked in the state of Washington, physical damage to the host’s vehicle is covered by insurance purchased by Turo, but the Turo insurance does not change the contractual responsibilities of hosts or guests with respect to physical damage to a host’s vehicle.
** Terms, conditions, and exclusions apply.