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Edward’s

Dodge Grand Caravan 2008

SE

4.75

(14 trips)

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

Dodge Grand Caravan 2008

SE

4.75

(14 trips)

20 MPG

Gas

4 doors

7 seats

Hosted by

Edward
4.8
Edward

All-Star Host

597 tripsJoined Nov 2014

Typically responds in 1 minute

All-Star Hosts like Edward are the top-rated and most experienced hosts on Turo.

Edward has completed training on enhanced cleaning and disinfection practices.

Description

Feel free at any point to message me during your trip if you need assistance or explanations. I will be glad to assist you. I aim to be as communicative as possible as I hope you do to! If you are using a rental for repairs in your vehicle please let us know as we have a mechanic on site with special rates for our clients.

Features

Automatic transmission

Long-term car

Ratings and reviews

4.75

(12 ratings)

Reviews

Amanda B.

AmandaOct 12, 2021

Communication: Fine Pickup process: Fine Car: Something is very wrong with the muffler. The cabin smells like exhaust when the car is running. Genuinely worried about our safety. Surprised this car passed inspection only 4 months ago. When the car isn’t running, the cabin smells strongly of smoke, and it smelled like smoke from the moment we first entered the car. Strange because the rules say no smoking is permitted. “Definitely in need of mechanical repair.” - My brother “Ridiculous.” - My husband “We’re lucky to be alive.” - My mother Basically: If you want a car that just works, this is fine. This one just works. Not sure how much longer that will be the case, though. Also, the host repeatedly encouraged me to let him know if there is “anything that would prevent” me from “leaving a five-star review”. I appreciate the offer, but the problems with this car cannot be addressed during the span of time we have reserved it. To earn a five-star review, the vehicle would need to spend some time in a repair shop. It would also need to be cleaned to whatever extent would eliminate the smoke smell. These cannot be achieved during the rental period, so there is no reason for me to contact the host about things that did not meet my expectations. It would be helpful if the listing described the vehicle as “Smells like smoke, shakes on the highway, has spongy brakes, and exhaust seeps into the cabin.” If the host described the vehicle in this way on the listing, there would likely be better ratings, as customer expectations would be lower.

Edward's response

Thank you for your feedback. This was very concerning that you did not message us. We offer vehicle swap out services in circumstances like this to avoid trip interruption. We are sorry we could not offer you this convenience!

Mike C.

MikeSep 20, 2021

Great experience with Edward. He was responsive to my questions and the pick up and drop off were smooth! Van was just what we needed.

Charles S.

CharlesJul 18, 2021

Very clean

Jacob D.

JacobJul 12, 2021

Just what we needed. Reliable and dependable.

Anupam B.

AnupamJul 8, 2021

Edward is very helpful and prompt. Overall great experience!

Vehicle Image

1 of 1

Dodge Grand Caravan 2008

SE

4.75

(14 trips)

20 MPG

Gas

4 doors

7 seats

Hosted by

Edward
4.8
Edward

All-Star Host

597 tripsJoined Nov 2014

Typically responds in 1 minute

All-Star Hosts like Edward are the top-rated and most experienced hosts on Turo.

Edward has completed training on enhanced cleaning and disinfection practices.

Description

Feel free at any point to message me during your trip if you need assistance or explanations. I will be glad to assist you. I aim to be as communicative as possible as I hope you do to! If you are using a rental for repairs in your vehicle please let us know as we have a mechanic on site with special rates for our clients.

Features

Automatic transmission

Long-term car

Ratings and reviews

4.75

(12 ratings)

Reviews

Amanda B.

AmandaOct 12, 2021

Communication: Fine Pickup process: Fine Car: Something is very wrong with the muffler. The cabin smells like exhaust when the car is running. Genuinely worried about our safety. Surprised this car passed inspection only 4 months ago. When the car isn’t running, the cabin smells strongly of smoke, and it smelled like smoke from the moment we first entered the car. Strange because the rules say no smoking is permitted. “Definitely in need of mechanical repair.” - My brother “Ridiculous.” - My husband “We’re lucky to be alive.” - My mother Basically: If you want a car that just works, this is fine. This one just works. Not sure how much longer that will be the case, though. Also, the host repeatedly encouraged me to let him know if there is “anything that would prevent” me from “leaving a five-star review”. I appreciate the offer, but the problems with this car cannot be addressed during the span of time we have reserved it. To earn a five-star review, the vehicle would need to spend some time in a repair shop. It would also need to be cleaned to whatever extent would eliminate the smoke smell. These cannot be achieved during the rental period, so there is no reason for me to contact the host about things that did not meet my expectations. It would be helpful if the listing described the vehicle as “Smells like smoke, shakes on the highway, has spongy brakes, and exhaust seeps into the cabin.” If the host described the vehicle in this way on the listing, there would likely be better ratings, as customer expectations would be lower.

Edward's response

Thank you for your feedback. This was very concerning that you did not message us. We offer vehicle swap out services in circumstances like this to avoid trip interruption. We are sorry we could not offer you this convenience!

Mike C.

MikeSep 20, 2021

Great experience with Edward. He was responsive to my questions and the pick up and drop off were smooth! Van was just what we needed.

Charles S.

CharlesJul 18, 2021

Very clean

Jacob D.

JacobJul 12, 2021

Just what we needed. Reliable and dependable.

Anupam B.

AnupamJul 8, 2021

Edward is very helpful and prompt. Overall great experience!

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

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