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Average ratings near Mililani, HI
Over all, this was a very positive experience and Luciano and his family were easy to deal with. Considering price and taking into account the condition and age of the vehicle, if I had to rent the car again, I would absolutely do it again. Most importantly, the car started up every time, the A/C got cold, brakes stopped the car, the seats were comfortable and the cargo area was spacious for our needs. It's a 10 year old car, so expect some minor issues. Here are a few of the issues we had: The headlights were extremely dim, probably due to the oxidation of the lenses. The engine hesitated from time to time and I found the CVT transmission to be sluggish and unresponsive off the line. Of course this is a 4000 lb vehicle, so it's not exactly "sporty". The intermittent wiper function was wonky. The blade speed wasn't consistent. Not sure if that's just how the car is. Blades could stand to be replaced. Remote battery didn't always work when we first got it. Cleaned the contacts and the problem went away. Backup camera worked fine. Infotainment system was a little challenging, from the stand point of syncing my phone and getting it to work consistently. Whenever my phone connected, it would randomly make outgoing calls, without me touching anything. In the end, ended up not using it. Oh, accidentally deleted Luciano's phone from the list of synced devices. Sorry about that. The driver's door handle appeared to be loose and probably needs adjustment. The button inside the cargo area to close the rear hatch did not function. Wasn't a big deal as the button on the dashboard and the one on the remote functioned just fine. We did not report any of these issues to Luciano because none of them were a big enough issue to warrant bothering with. The car worked and got us to where we wanted to go. One of the nice things about driving a 10 year old car is that no one treated us like tourists. :D On the plus side, we were a little late picking up the car and they were very accommodating and understanding of us.
Kelly was an amazing host! He made things simple and relaxing. Easy to do instructions they were very thorough. Just took off any unneeded stress about finding our car. The jeep is it impeccably clean it was the highlight of our trip. It was the first thing we dealt with, and the last thing to deal with before we left. Just had a huge positive impact on our vacation. I would book a car with Kelly anytime. My family thanks you for a great trip.
Look no further! This is an awesome vehicle at a great price, and Kelly is a perfect host. Very friendly, great communication and easy to work with, and the type of guy you want to have a beer with. I won’t hesitate to rent from Kelly again when I’m back in the area!
White noise is a blast to drive, and a real head Turner. I got compliments everywhere I went and people couldn’t believe it was a rental. 800 miles is more than enough to explore the island and the pick up/drop off location is a short trip from anywhere on the island. Do yourself a favor and actually enjoy what you drive on your vacation.
I really enjoyed my rental with Kane. He was very professional, the car was nice and clean, and my whole experience was beyond my expectations. Thanks Kane you made my vacation in Hawaii perfect.
Perfect car for location! TONS of space for big family. He helped us with location and pickup and had a very clean nice car. He is the BEST Person to rent a car from!
Great car. We are a family of 6 and car was very comfortable. A real gas saver. Ross is very communicative and easy to reach. Willing to go that extra mile if you have any concerns. We had a great trip. Thank you!
This rental was awesome. We took the pick-up at the airport option and we were in and out of the airport smooth. The car was great for 5 of us with luggage. We drove where we needed to go and it was an excellent experience. Thank you John. We appreciate it.
Great vehicle to get you around Oahu. Picked up & returned car without any issues. Jennifer was a great host & I recommend her for your car rental in Oahu.
A really nice car and a very professional and nice owner. Plenty of extras to make your trip a breeze! Car was smooth and roomy and in excellent condition. Will definitely rent again when we are back in town!
This was my first TURO rental. I love the whole process. It may be all because Kerri, she was Awesome!! The car was immaculate and clean and ran perfectly. I could tell that she takes care of her car. I highly recommend Kerri as a host. We traveled from New York and were nervous that we would struggle to see this beautiful island because we could not find a rental car. Kerri made those worries go away with her communication. Kerri, Thanks again for being a great host.
Bivor was a gracious host. Glad we got to rent. This is a Volvo so it's packed with safety features for the family and great on gas mileage. It has all the luxury features. My kids loved the panoramic sun roof and the child lock feature was a plus for us. Received the car with full tank of gas and it was thoroughly cleaned. Would definitely rent again when I'm back home in Hawaii. Thanks!
The car was great. John was super helpful getting us set up. Easy 5 out of 5. See you next trip John, mahalo.
Kerri is far and above the best!! She made special accommodations for us and the car is really great. I highly recommend her!!
Jesse and his wife are so nice and accommodating when I asked to make changes during my trip. The car itself was in great condition. I would definitely recommend and use their services again. THANK YOU SO MUCH!!
Great car & great price. Used it for a full day just to travel around different cities & was the perfect car we needed. Thanks Luciano :-)
We had a great trip to the north shore. They were nice enough to deliver the car to our hotel. Very simple.
Kerri has a nice smooth ride! Being a 1st timer working with Kerri was easy. Her car was clean and great on gas! I would definitely look her up again for future trips.
My family and I were on vacation and we looked for rental cars to help us travel. Jennifer Hayes was great at communicating and getting the car to us on time. The car was clean and well taken care of! Totally recommend her to anyone who’s looking to rent a vehicle!
Nice classy guy. He helped us through the whole process. it went great I’ve never used turo before. I’m on vacation from the states
Ferdinand was a great host throughout the duration of the trip. He was respectful, prompt, and proactive. Upon reservation, he was quick to reach out and messaged more until the reservation began. He was on time on drop-off and pick-up with great coordination on his end. Ferdinand did great on accommodating us and I’m glad and fortunate to have chosen him and his vehicle. The vehicle was extremely clean and functional. I found no issue with it whatsoever. Ferdinand took some time to walk me through the features and set-up of the car. Ferdinand also tipped us off on possible locations on the island and what to look out for - great guy all around. Would recommend this host and this vehicle!
The Murano drove very well and served us perfectly. Luciano is the best! Great communication with us and was very helpful. Highly recommend this great deal for your rental in O’ahu.
This was an absolutely awesome experience! The car was perfect, clean and the process of picking it up and even dropping it off at the airport was amazing! I will definitely be renting from him again next time I am in Oahu!
Car was pristine. Had a blast exploring the island in this beauty. Easy to drive & our host was so very responsive & helpful. Will absolutely rent again!
Maureen & her husband were so polite! I needed to extend my trip by a few days last minute and talking to her was a breeze. The vehicle drove so smooth, was clean, spacious, and the pick up and drop off was very easy!
Thank you Amy and Jeremy, a really great experience and the car was in perfect condition! The whole process was very smooth and I will definitely rent from you again in the future. You two are doing a really great job! Thanks so much. Brian
Danielle was a pleasure to work with and the car was immaculate. Plenty of room for our family of 5 with extra seats and storage space for all the gear. Curbside pick up and drop off was easy and makes the process a luxury. We will definitely be renting from her next time we plan our trip.
Hands down the best car rental experience we've had! Amy assisted us throughout the process and she is absolutely amazing. She went above and beyond to make sure that we were comfortable and that we had the best experience. This was our first time using Turo and certainly won't be the last. Highly recommended - great selection of Tesla and other higher-end vehicles with excellent customer service and response. Thank you Amy and Jeremy!
Really fun and reliable car, perfect for hawaii, no issues on picking it up or drop it off. Laura was very communicative. 10/10
The Car is nice & Kevin showed up on time to pick us up and dropped us off. It was a smooth transition.
Jerod was a great host, was very knowledgeable and really made the process very easy. The car also was amazing! 10/10 recommended
Great price for the Jeep, also Kelly was very helpful. Will definitely recommend! Thank you for making our stay smoother.
Ross was very accommodating and everything is accurate about the description. The vehicle was great for driving around the North Shore. Thanks so much for the use of the car!
Josephine was our first experience with Turo. She has set the bar very high! She was so responsive, nice, and willing to work with you. She went above and beyond! Her car was so easy and smooth to drive. We can’t recommend her enough!!
Thanks to Ferdinand. Vehicle was clean and perfect for what we needed. Beach gear option was great. Thanks
Laura was so sweet and went above and beyond to make this experience as smooth as possible! 10/10 recommend this beautiful Jeep Wrangler for you’re stay in Oahu!❤️
Kel was fabulous! Super responsive and helpful! Absolutely loved the vehicle- it enhanced our stay on the island!
Sarah was a joy to work with and her vehicle had everything that we need. Thanks again, Sarah, for a great Turo experience!
Ferdinands Honda was spotless and worked flawlessly. With the insane rental prices on the island, I was happy to see someone offering a very reasonable rate for a rental. Definitely recommend and hope to rent from you again if we ever come back! Thanks Ferdinand!
Amy was super communicative and helped us with all the questions and problems we had, everything was very reassuring. We loved our experience with the Tesla and with Amy and Jeremy. Thanks!!
Vehicle was brand new! So we took very good care of it! Ferdinand was amazing! Very welcoming and offered us brach stuff. This was a great vehicle to travel in. Drove very smooth and fit all 5 grown adults! Had enough space in the back for 2 boogie boards and 5 chairs and multiple grocery bags to still fit! Highly recommend!
Ferdinand muy amable, el auto en muy buenas condiciones y la experiencia de recojo y entrega del auto muy buena. Recomiendo su servicio!!!
Had a great time booking with Maureen! She was super sweet and responsive when I had questions about the car. The car was clean, compact and very easy to drive.
My trip was amazing thanks to this car that fits 8!!! Rental places are so busy and Sean delivered and picked up the car for me at the airport for a small fee! I couldn’t be more thankful, I made some last minute changes and he accommodated so well thank you!
We are so thankful to have found John for rental. The hospitality and service was impeccable. He made our trip even more memorable. Communication was great. No complaint.
Jacob is a nice guy, easy to talk to, and work with, if you have any questions just ask, I rented the car for two days, he brought the car to me, allowed me to see the island and met me when I was ready to drop the car off, all around I able to see alot more of the island that what I would have for a reasonable price. That I appreciate, thanks for your help Jacob
Amy was amazing. She was very knowledgeable about the vehicle we rented and made sure we felt comfortable before driving off. She is very quick at responding and is available throughout your entire trip. We will be definitely renting from her again.
Wonderful experience! Kelly is a great host! He’s very friendly and makes the entire experience a breeze from beginning to end. He also responds quickly to my messages. His vehicle(s) are top of the line and very clean. I really like that he has hybrid cars which use less gas. I HIGHLY RECOMMEND renting a vehicle from Kelly. I am definitely going through him for any future rentals!