I had little knowledge of Turo prior to the completion of my vehicle rental; therefore, I kept my expectation at a reasonable level - a level similar to renting a vehicle through a national rental car agency. I was surprised and very pleased with the quality of service Tony delivered.
This being my first vehicle rental through Turo, Tony sent timely communications which made the process from vehicle pick-up to drop-off simple and safe. When I had a question, I sent messages to Tony, and he responded within a matter of minutes.
The vehicle I rented was a BMW 4 Series 2018. It is in excellent condition, clean, and well kept. I own a BMW and keep my vehicle serviced as it proves me and my family a high degree of trustworthiness. The vehicle I rented from Tony felt brand-new and trustworthy.
I appreciate how important I felt as a customer of Tony's.