This was our first time visiting Florida and we decided to rent through Turo(a first as well). The Honda went rented through Mike was perfect for our trips to the beaches! Plenty of space to put our beach chairs, cooler, and umbrella. Mike even left a 6 pack of water in the vehicle for us! Talk about great customer service! Something you won't find at a commercial car rental business! We only had one issue, the key fob stopped working, and we had to call a taxi to take us back to our airbnb. If I hadn't broken my phone the day before I would of had Mike's contact info available and I'm positive he would of rushed to our aide! I tried logging in on my daughter's phone but of course Google security shut me down lol! Once we got back to our airbnb, I contacted Mike and he quickly got a spare key and delivered the vehicle to us! Check in and check out was easy. When we do come back to Florida, we will most definitely rent through Mike! The key fob issue was not a deal breaker at all as things happen. 5 star rental and 5 star customer service! Thank you so much Mike for making our first family trip so amazing!