Kyel
3.6
Kyel
3.6

Kyel

Hilo, Hawaii
9 tripsJoined May 2019
Verified info
  • Email address
  • Phone number
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Reviews from hosts

9 trips

3.57

(7 reviews)

Gavin M.

Gavin M.October 19, 2020

Kyel rented 2 different vehicles from me over the course of about 2 months. The first was an Elantra and then a Mustang convertible. The First car was returned with about $500 of damage which Kyel agreed to work out directly with me since he was on the basic insurance plan and had a $3000 deductible. It took 3 weeks and constant harassing before Kyel paid me for the damages. Additionally the car was heavily smoked in requiring hours of work applying ozone treatments and scrubbing every interior surface with detergent multiple times. The second vehicle was returned with more damage than the first which amounted to thousands of dollars of damage. I explained to Kyel same as the previous time that it would benefit us both if we worked it out with each other directly. I explained Turo’s insurance deductibles for both the Hosts (85% plan) and Guests and that it wouldn’t cost him anything more but would help me out tremendously to get the damages fixed if he agreed to work it out with me. He made it clear that he wasn’t interested in the conversation and didn’t care to help me get the damages fixed to my car even though it wouldn’t have cost him any additional money. Additionally the car came back smelling of smoke again. Ultimately Kyel cost me a lot of time and money after damaging both of my cars and smoking in both of them.

Drive In Hawaii ..

Drive In Hawaii ..July 16, 2020

We trusted you with our car. You trashed it by smoking in it. It took nearly ten days to get the marijuana odor out of the car. 🤬🤬

Michael B.

Michael B.June 22, 2020

Nice guy, good communication, brought the car back clean and on time but with an all too familiar smell I don't won't in my cars. Took days to air it out ... bummer cause everything else was excellent.

Kyel
3.6
Kyel
3.6

Kyel

Hilo, Hawaii
9 tripsJoined May 2019
Verified info
  • Email address
  • Phone number
  • Facebook

Reviews from hosts

9 trips

3.57

(7 reviews)

Gavin M.

Gavin M.October 19, 2020

Kyel rented 2 different vehicles from me over the course of about 2 months. The first was an Elantra and then a Mustang convertible. The First car was returned with about $500 of damage which Kyel agreed to work out directly with me since he was on the basic insurance plan and had a $3000 deductible. It took 3 weeks and constant harassing before Kyel paid me for the damages. Additionally the car was heavily smoked in requiring hours of work applying ozone treatments and scrubbing every interior surface with detergent multiple times. The second vehicle was returned with more damage than the first which amounted to thousands of dollars of damage. I explained to Kyel same as the previous time that it would benefit us both if we worked it out with each other directly. I explained Turo’s insurance deductibles for both the Hosts (85% plan) and Guests and that it wouldn’t cost him anything more but would help me out tremendously to get the damages fixed if he agreed to work it out with me. He made it clear that he wasn’t interested in the conversation and didn’t care to help me get the damages fixed to my car even though it wouldn’t have cost him any additional money. Additionally the car came back smelling of smoke again. Ultimately Kyel cost me a lot of time and money after damaging both of my cars and smoking in both of them.

Drive In Hawaii ..

Drive In Hawaii ..July 16, 2020

We trusted you with our car. You trashed it by smoking in it. It took nearly ten days to get the marijuana odor out of the car. 🤬🤬

Michael B.

Michael B.June 22, 2020

Nice guy, good communication, brought the car back clean and on time but with an all too familiar smell I don't won't in my cars. Took days to air it out ... bummer cause everything else was excellent.

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