Jose
4.9
Jose
4.9

Jose

52 tripsJoined Jan 2019

Jose has completed training on enhanced cleaning and disinfection practices.

Verified info
  • Email address
  • Phone number
Host stats
  • Response rate
    97%
  • Response time
    29 minutes
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Location

Reviews from guests

52 trips

4.83

(41 reviews)

Elo A.

Elo A.August 3, 2020

Great Rent

Chynna T.

Chynna T.July 21, 2020

Jose was amazing and his communication is awesome as well. Would definitely recommend! 5 Stars!

Anthony Q H.

Anthony Q H.July 9, 2020

Great truck and communication my only issue was that I felt judged because I was a young black person he made an extra effort to tell me no weed and that I’ll be charged a lot before leaving with the truck after seeing what I looked like when no smoking is documented in the listing I had no weed nor a record on my profile of any and in returning the truck he triple checked everything when nothing was wrong with the truck the first time he checked it after me having it for literally 22hrs and I returned it on time and everything in the same condition I literally watched him walk around and triple check. I didn’t really understand why rent the truck if you don’t trust people and the process. but in all the truck was clean and very much perfect to the the listing and outside of that feeling it was great truck & would rent again.

Jose's response

Im really sorry you felt that way, but its my job to tell guests about the rules I never told you dont smoke weed I mentioned the no smoking policy. About the check out every car rental agency check their vehicles after every trip to make sure everything is fine. And the reason you only had the truck for only 22 hours is because you were late 2 hours I worked with you and waited after you kept telling that you were 20 minutes away im usually pretty flexible about that. I always try to do my best

Jose
4.9
Jose
4.9

Jose

52 tripsJoined Jan 2019

Jose has completed training on enhanced cleaning and disinfection practices.

Host stats
  • Response rate
    97%
  • Response time
    29 minutes
Verified info
  • Email address
  • Phone number

Location

Reviews from guests

52 trips

4.83

(41 reviews)

Elo A.

Elo A.August 3, 2020

Great Rent

Chynna T.

Chynna T.July 21, 2020

Jose was amazing and his communication is awesome as well. Would definitely recommend! 5 Stars!

Anthony Q H.

Anthony Q H.July 9, 2020

Great truck and communication my only issue was that I felt judged because I was a young black person he made an extra effort to tell me no weed and that I’ll be charged a lot before leaving with the truck after seeing what I looked like when no smoking is documented in the listing I had no weed nor a record on my profile of any and in returning the truck he triple checked everything when nothing was wrong with the truck the first time he checked it after me having it for literally 22hrs and I returned it on time and everything in the same condition I literally watched him walk around and triple check. I didn’t really understand why rent the truck if you don’t trust people and the process. but in all the truck was clean and very much perfect to the the listing and outside of that feeling it was great truck & would rent again.

Jose's response

Im really sorry you felt that way, but its my job to tell guests about the rules I never told you dont smoke weed I mentioned the no smoking policy. About the check out every car rental agency check their vehicles after every trip to make sure everything is fine. And the reason you only had the truck for only 22 hours is because you were late 2 hours I worked with you and waited after you kept telling that you were 20 minutes away im usually pretty flexible about that. I always try to do my best

Share this Turo profile.

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