Raz
3.7
Raz
3.7

Raz

4 tripsJoined Mar 2018
Verified info
  • Phone number
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
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Location

Reviews from guests

4 trips

3.67

(3 reviews)

James M.

James M.December 7, 2019

Raz was great when we first met him. The reason we picked this car was because we needed a AWD or 4 wheel drive vehicle since we were headed to Utah on a ski holiday. Raz insisted it was an AWD and after doing digging with the vin number we found out it was FWD. At this point we were 3 hours into our trip and couldn’t turn back around. We contacted Raz and he tried to force us to turn the car around and drop it back off. He sent rude text messages, wasn’t understanding whatsoever and really put a damper on our vacation. I would not recommend working with Raz because he made our journey a disaster. We had to buy chains to put on the tires since it was front wheel drive and he didn’t even want to reimburse us for his mistake! Unbelievable. Customer service is everything in these situations and he ranked extremely poorly on my customer service scale. Be careful, he posts things that aren’t at all accurate.

Raz
3.7
Raz
3.7

Raz

4 tripsJoined Mar 2018
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Verified info
  • Phone number

Location

Reviews from guests

4 trips

3.67

(3 reviews)

James M.

James M.December 7, 2019

Raz was great when we first met him. The reason we picked this car was because we needed a AWD or 4 wheel drive vehicle since we were headed to Utah on a ski holiday. Raz insisted it was an AWD and after doing digging with the vin number we found out it was FWD. At this point we were 3 hours into our trip and couldn’t turn back around. We contacted Raz and he tried to force us to turn the car around and drop it back off. He sent rude text messages, wasn’t understanding whatsoever and really put a damper on our vacation. I would not recommend working with Raz because he made our journey a disaster. We had to buy chains to put on the tires since it was front wheel drive and he didn’t even want to reimburse us for his mistake! Unbelievable. Customer service is everything in these situations and he ranked extremely poorly on my customer service scale. Be careful, he posts things that aren’t at all accurate.

Share this Turo profile.

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