(Car Rental Agency) ABC
4.7
(Car Rental Agency) ABC
4.7

(Car Rental Agency) ABC

138 tripsJoined Sep 2017

(Car Rental Agency) ABC has completed training on enhanced cleaning and disinfection practices.

Verified info
  • Email address
  • Phone number
Host stats
  • Response rate
    98%
  • Response time
    42 minutes
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Location

Reviews from guests

138 trips

4.63

(101 reviews)

Benjamin F.

Benjamin F.February 24, 2020

ABC's Nissan Pathfinder was perfect for a weekend trip up to Whistler with a larger group. The car with snow tires and 4wd was ideal for the destination, and the car was in perfect shape. Thanks!

(Car Rental Agency) ABC's response

Thanks for your business. Thanks for giving us the opportunity to gave you good service. We think we will meet your expectations. We will happy to provide you better service in future when you planning to visit Vancouver again. Thanks

Javier V.

Javier V.February 7, 2020

The vehicle given to me was not the same one shown in the picture. Once I received the vehicle and asked about the one i specifically reserved, the person (Girender - not sure the spelling), who said he was the owner/manager, said “it was sold last week.” When going over everything before letting my wife and I go on our own Girender stated that the gas tank was half full and that it was already paid for with the cost of the rental. My wife and I both looked at each other, since it is widely known that rentals are to always be returned with the same amount of gas, however we thought maybe renting from this company might be different. When we returned the vehicle, on an almost empty gas tank Girender said we needed to have put gas and that it would cost us CA$50, which I knew was way over what a half tank for that car costs. Girender argued with us, calling us liars, and interrupting us when we were trying to explain what my wife and I had both heard. The host of this company is terrible and I would never recommend this to anyone.

(Car Rental Agency) ABC's response

Hello sir sorry we sold that car ahead. But I still give you another car in the replacement. If I wana give you a bad service. I will cancel the trip before that. I don’t wana mess up with your trip. That’s why give you another car. And the second thing you’re talking about the gas every one knows how much gas any car rental give you. You have to return as the same. You know the price it cost you $30. But if we have to fill up after we will charge service fees as well. We will try our best best

Mark P.

Mark P.January 5, 2020

Great service, easy to contact. Ended up extending our stay one extra day and it was super convenient and no hidden fees

(Car Rental Agency) ABC
4.7
(Car Rental Agency) ABC
4.7

(Car Rental Agency) ABC

138 tripsJoined Sep 2017

(Car Rental Agency) ABC has completed training on enhanced cleaning and disinfection practices.

Host stats
  • Response rate
    98%
  • Response time
    42 minutes
Verified info
  • Email address
  • Phone number

Location

Reviews from guests

138 trips

4.63

(101 reviews)

Benjamin F.

Benjamin F.February 24, 2020

ABC's Nissan Pathfinder was perfect for a weekend trip up to Whistler with a larger group. The car with snow tires and 4wd was ideal for the destination, and the car was in perfect shape. Thanks!

(Car Rental Agency) ABC's response

Thanks for your business. Thanks for giving us the opportunity to gave you good service. We think we will meet your expectations. We will happy to provide you better service in future when you planning to visit Vancouver again. Thanks

Javier V.

Javier V.February 7, 2020

The vehicle given to me was not the same one shown in the picture. Once I received the vehicle and asked about the one i specifically reserved, the person (Girender - not sure the spelling), who said he was the owner/manager, said “it was sold last week.” When going over everything before letting my wife and I go on our own Girender stated that the gas tank was half full and that it was already paid for with the cost of the rental. My wife and I both looked at each other, since it is widely known that rentals are to always be returned with the same amount of gas, however we thought maybe renting from this company might be different. When we returned the vehicle, on an almost empty gas tank Girender said we needed to have put gas and that it would cost us CA$50, which I knew was way over what a half tank for that car costs. Girender argued with us, calling us liars, and interrupting us when we were trying to explain what my wife and I had both heard. The host of this company is terrible and I would never recommend this to anyone.

(Car Rental Agency) ABC's response

Hello sir sorry we sold that car ahead. But I still give you another car in the replacement. If I wana give you a bad service. I will cancel the trip before that. I don’t wana mess up with your trip. That’s why give you another car. And the second thing you’re talking about the gas every one knows how much gas any car rental give you. You have to return as the same. You know the price it cost you $30. But if we have to fill up after we will charge service fees as well. We will try our best best

Mark P.

Mark P.January 5, 2020

Great service, easy to contact. Ended up extending our stay one extra day and it was super convenient and no hidden fees

Share this Turo profile.

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