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LaShawn
4.0

LaShawn W.

4 tripsJoined Jun 2021

LaShawn has completed training on enhanced cleaning and disinfection practices.

Verified info

  • Phone number

Host stats

  • Response rate

    100%
  • Response time

    0 minutes
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LaShawn’s Vehicles

Infiniti FX 2012 in
Infiniti FX 2012

4.0

(4 trips)

Location

Reviews from guests

4 trips

4.0

(4 reviews)

Reuben J.

Reuben J.July 25, 2021

Great host. Car was everything as expected.

Lebert George Jr H.

Lebert George Jr H.June 18, 2021

Great host very reliable,polite and easy person to deal with I will recommend to book again. thanks again lashawn

LaShawn's response

Thank you Mr. Lebert. I look forward to hosting you during your next trip to Cleveland. I sent you a discount for your next booking. I truly appreciate you taking care of the vehicle and allowing me the opportunity to be your host. Take care and safe travels upon your return home.

Candace R.

Candace R.June 14, 2021

This car was not suitable to rent out on Turo, period. The ad was very misleading and didnt show any of the issues the car had. The front windshield is cracked half the entire length and makes it difficult to see. The front has lots of scratches and dents along with the back. The scariest part is when you get close to 60mph the car starts to shake and rattle, the steering wheel shimmys, and the whole undercarriage shakes when you hit any bump. The bottom of the car flaps and makes a horrible noise. THIS CAR IS NOT SAFE. you can tell it needs an alignment, brakes, and maintenance! The windshield wipers are so old they screech and scrape at any setting. Not only that, but on top of all this; after a ways we realize we made a mistake when we tossed out the air fresheners because we started to get a stale smell like week old sweat mixed with smoke. Overall, our goal was to support local business. But this experience was so horrible it would've been better to go through a rental car company. This was very disappointing and we were expecting better.

LaShawn's response

Hello guest, I apologize for any issues you state you had with the vehicle. The vehicle was last serviced at Infiniti of Beachwood May 21st with no reported concerns. In the future, please contact the host immediately with issues as the ones stated. I will have the vehicle sent back to the dealer to cross check your concerns upon return, however, I'm to know the vehicle was stable enough to withstand your round trip to NC. Again, I apologize and hopefully I'll have the chance with you again.

LaShawn
4.0

LaShawn W.

4 tripsJoined Jun 2021

LaShawn has completed training on enhanced cleaning and disinfection practices.

Host stats

  • Response rate

    100%
  • Response time

    0 minutes

Verified info

  • Phone number

LaShawn’s Vehicles

Infiniti FX 2012 in
Infiniti FX 2012

4.0

(4 trips)

Location

Reviews from guests

4 trips

4.0

(4 reviews)

Reuben J.

Reuben J.July 25, 2021

Great host. Car was everything as expected.

Lebert George Jr H.

Lebert George Jr H.June 18, 2021

Great host very reliable,polite and easy person to deal with I will recommend to book again. thanks again lashawn

LaShawn's response

Thank you Mr. Lebert. I look forward to hosting you during your next trip to Cleveland. I sent you a discount for your next booking. I truly appreciate you taking care of the vehicle and allowing me the opportunity to be your host. Take care and safe travels upon your return home.

Candace R.

Candace R.June 14, 2021

This car was not suitable to rent out on Turo, period. The ad was very misleading and didnt show any of the issues the car had. The front windshield is cracked half the entire length and makes it difficult to see. The front has lots of scratches and dents along with the back. The scariest part is when you get close to 60mph the car starts to shake and rattle, the steering wheel shimmys, and the whole undercarriage shakes when you hit any bump. The bottom of the car flaps and makes a horrible noise. THIS CAR IS NOT SAFE. you can tell it needs an alignment, brakes, and maintenance! The windshield wipers are so old they screech and scrape at any setting. Not only that, but on top of all this; after a ways we realize we made a mistake when we tossed out the air fresheners because we started to get a stale smell like week old sweat mixed with smoke. Overall, our goal was to support local business. But this experience was so horrible it would've been better to go through a rental car company. This was very disappointing and we were expecting better.

LaShawn's response

Hello guest, I apologize for any issues you state you had with the vehicle. The vehicle was last serviced at Infiniti of Beachwood May 21st with no reported concerns. In the future, please contact the host immediately with issues as the ones stated. I will have the vehicle sent back to the dealer to cross check your concerns upon return, however, I'm to know the vehicle was stable enough to withstand your round trip to NC. Again, I apologize and hopefully I'll have the chance with you again.

Share this Turo profile.

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