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Zak
3.7

Zak M.

3 tripsJoined mai 2021

Zak has completed training on enhanced cleaning and disinfection practices.

Verified info

  • Approved to drive

    Approved to drive means Zak has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address

  • Phone number

  • Facebook

     • 1,227 friends

Host stats

  • Response rate

    100%
  • Response time

    0 minutes
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Zak’s Vehicles

Dodge Charger 2020 in
Dodge Charger 2020

3.67

(3 trips)

Location

Reviews from guests

3 trips

3.67

(3 reviews)

Jessica W.

Jessica W.24 juin 2021

-Booked car, cool. -2hrs later the host says they have a work emergency and cannot fulfill the reservation, I understand and ask if they can cancel so I don’t pay a fee. Then, SIKE, we can do it. -Get in and as we’re on our way down the highway, my kids let the arm rest down to put their water bottles in and BOOM, someone’s panties were stuffed in there 😳 Advised the host and the response was “oh sorry, throw them away” 😬 -I originally reserved the car until 10pm to give enough cushion to make to back from LA (never know the traffic). We ended up getting back around 8pm and wanted to return the car early. Reached out to the host via Turo, phone call, and text (multiple times) CRICKETS!!! -Host messages at 9:30 and says “oh it says 10pm...” the owner of the car wasn’t home then. WHAT EVER HAPPENED TO COMMUNICATION? A simple response to my messages? I would’ve understood hey I’m 2hrs early, most people would appreciate that! Killer part, now that the owner is home and I say I’m on my way. Right at 10pm I get a message from the host asking if I am extending the reservation....I KID YOU NOT!!! Lastly, you will be working with a 3rd party person named Zak who then reaches out to the owner James who then passes you on to his girlfriend. The profile picture was just changed to hers. Great car, nightmare experience!

Zak
3.7

Zak M.

3 tripsJoined mai 2021

Zak has completed training on enhanced cleaning and disinfection practices.

Host stats

  • Response rate

    100%
  • Response time

    0 minutes

Verified info

  • Approved to drive

    Approved to drive means Zak has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address

  • Phone number

  • Facebook

     • 1,227 friends

Zak’s Vehicles

Dodge Charger 2020 in
Dodge Charger 2020

3.67

(3 trips)

Location

Reviews from guests

3 trips

3.67

(3 reviews)

Jessica W.

Jessica W.24 juin 2021

-Booked car, cool. -2hrs later the host says they have a work emergency and cannot fulfill the reservation, I understand and ask if they can cancel so I don’t pay a fee. Then, SIKE, we can do it. -Get in and as we’re on our way down the highway, my kids let the arm rest down to put their water bottles in and BOOM, someone’s panties were stuffed in there 😳 Advised the host and the response was “oh sorry, throw them away” 😬 -I originally reserved the car until 10pm to give enough cushion to make to back from LA (never know the traffic). We ended up getting back around 8pm and wanted to return the car early. Reached out to the host via Turo, phone call, and text (multiple times) CRICKETS!!! -Host messages at 9:30 and says “oh it says 10pm...” the owner of the car wasn’t home then. WHAT EVER HAPPENED TO COMMUNICATION? A simple response to my messages? I would’ve understood hey I’m 2hrs early, most people would appreciate that! Killer part, now that the owner is home and I say I’m on my way. Right at 10pm I get a message from the host asking if I am extending the reservation....I KID YOU NOT!!! Lastly, you will be working with a 3rd party person named Zak who then reaches out to the owner James who then passes you on to his girlfriend. The profile picture was just changed to hers. Great car, nightmare experience!

Share this Turo profile.

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