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Sara
3.5

Sara M.

7 tripsJoined Mar 2021

Verified info

  • Approved to drive

    Approved to drive means Sara has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address

  • Phone number

Host stats

  • Response rate

    100%

  • Response time

    17 minutes

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Sara’s Vehicles

Honda Odyssey 2016 in
Honda Odyssey 2016

3.5

(7 trips)

Location

Reviews from guests

• 7 trips

3.5

(4 reviews)

Jaffar T.

Jaffar T.June 19, 2021

Sara was a pleasure to work with very accommodating. Car needs a little TLC but right now can’t be choosy in Hawaii. Would definitely use her services again when visiting Maui !

Thad F.

Thad F.June 13, 2021

Sara was great to work with, very helpful and good to get back with us in a timely manner. Very friendly. There are a few things renters need to be aware of regarding the vehicle condition etc. First, most Turo Maui vehicles are delivered to the airport, this one is not. It cost us an average of $100 in taxi fare to pick up and $100 to drop off and get back to the airport. Next, renters need to be aware that the vehicle is in poor working condition. The transmission slips severely, especially between 0-30 mph. Also, make sure any extras you rent, ie cooler etc. are in the vehicle when you pick it up. Cleanliness of van was 2/5.

Jamie G.

Jamie G.April 30, 2021

Sara gave me her vehicle with a 10% oil life and also was over 2,000 miles on an oil change. I already paid for the vehicle and had a full week of excursions planned including the road to Hana which was scheduled the day after I picked the van up. I sent her a message sharing my concern because we had a lot of driving to do. She told me not to worry that the oil wasn’t like gas, and that it wouldn’t just run out. In less than 24 hours the cars oil dropped 5%. I then spent my entire day on Saturday having to get this vehicles oil changed. I had no other options as i wasn’t able to get my money back for this car and could not find any other vehicles to accommodate our party of 8- so i made the best of it by servicing the car on my vacation! There is only a handful of oil changing places open on Saturday so i had to drive an hour just to get to the place and spent 4 hours at Walmart waiting! Then another hour to get back. Sara’s response was that i chose to do that and that no one asked me to. Well i felt like i had no options and didn’t want to run the risk of breaking down in Hana with no cell service! I will also add that i have pictures to prove all of this. The mechanical light was on when i got the car and the sticker showing how many miles over it was, and the oil life %. Also, the car shakes bad every time you press on the breaks. It is not a safe car and i feel like the owner is grossly negligent to say the least. And to top it off she is charging me over $60 because i forgot to fill the gas up when i dropped it off. DO NOT RENT this vehicle. Beware!

Sara
3.5

Sara M.

7 tripsJoined Mar 2021

Host stats

  • Response rate

    100%

  • Response time

    17 minutes

Verified info

  • Approved to drive

    Approved to drive means Sara has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address

  • Phone number

Sara’s Vehicles

Honda Odyssey 2016 in
Honda Odyssey 2016

3.5

(7 trips)

Location

Reviews from guests

• 7 trips

3.5

(4 reviews)

Jaffar T.

Jaffar T.June 19, 2021

Sara was a pleasure to work with very accommodating. Car needs a little TLC but right now can’t be choosy in Hawaii. Would definitely use her services again when visiting Maui !

Thad F.

Thad F.June 13, 2021

Sara was great to work with, very helpful and good to get back with us in a timely manner. Very friendly. There are a few things renters need to be aware of regarding the vehicle condition etc. First, most Turo Maui vehicles are delivered to the airport, this one is not. It cost us an average of $100 in taxi fare to pick up and $100 to drop off and get back to the airport. Next, renters need to be aware that the vehicle is in poor working condition. The transmission slips severely, especially between 0-30 mph. Also, make sure any extras you rent, ie cooler etc. are in the vehicle when you pick it up. Cleanliness of van was 2/5.

Jamie G.

Jamie G.April 30, 2021

Sara gave me her vehicle with a 10% oil life and also was over 2,000 miles on an oil change. I already paid for the vehicle and had a full week of excursions planned including the road to Hana which was scheduled the day after I picked the van up. I sent her a message sharing my concern because we had a lot of driving to do. She told me not to worry that the oil wasn’t like gas, and that it wouldn’t just run out. In less than 24 hours the cars oil dropped 5%. I then spent my entire day on Saturday having to get this vehicles oil changed. I had no other options as i wasn’t able to get my money back for this car and could not find any other vehicles to accommodate our party of 8- so i made the best of it by servicing the car on my vacation! There is only a handful of oil changing places open on Saturday so i had to drive an hour just to get to the place and spent 4 hours at Walmart waiting! Then another hour to get back. Sara’s response was that i chose to do that and that no one asked me to. Well i felt like i had no options and didn’t want to run the risk of breaking down in Hana with no cell service! I will also add that i have pictures to prove all of this. The mechanical light was on when i got the car and the sticker showing how many miles over it was, and the oil life %. Also, the car shakes bad every time you press on the breaks. It is not a safe car and i feel like the owner is grossly negligent to say the least. And to top it off she is charging me over $60 because i forgot to fill the gas up when i dropped it off. DO NOT RENT this vehicle. Beware!

Share this Turo profile.

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