Jacob
4.7

Jacob

12 tripsJoined Mar 2021

Jacob has completed training on enhanced cleaning and disinfection practices.

Verified info

  • Email address

  • Phone number

Host stats

  • Response rate

    100%
  • Response time

    19 minutes
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Jacob’s Vehicles

Hyundai Accent 2017 in
Hyundai Accent 2017

4.64

(12 trips)

Location

Reviews from guests

12 trips

4.64

(11 reviews)

Brittany W.

Brittany W.May 10, 2021

We received the vehicle 30 minutes late which caused us to miss a meeting. We were advised that the driver was a few minutes away after already being 5 minutes late. The host didn’t even meet us but proceeded to park in the parking garage which we had to pay to exit out which was not communicated to us. I requested for a partial refund due to the inconvenience but both the host and Turo has given me the runaround. I’m very disappointed with both. The car also doesn’t like the photos so it would be nice if it was updated. It’s missing the hubcaps, need some mechanic issues taken care of under the hood and a fresh wash before each trip.

Mark B.

Mark B.April 27, 2021

Great car and price, very easy pickup

Genevic M.

Genevic M.April 16, 2021

My car was 1 hour late, but Jacob kept me updated the whole time. Great communication!

Jacob
4.7

Jacob

12 tripsJoined Mar 2021

Jacob has completed training on enhanced cleaning and disinfection practices.

Host stats

  • Response rate

    100%
  • Response time

    19 minutes

Verified info

  • Email address

  • Phone number

Jacob’s Vehicles

Hyundai Accent 2017 in
Hyundai Accent 2017

4.64

(12 trips)

Location

Reviews from guests

12 trips

4.64

(11 reviews)

Brittany W.

Brittany W.May 10, 2021

We received the vehicle 30 minutes late which caused us to miss a meeting. We were advised that the driver was a few minutes away after already being 5 minutes late. The host didn’t even meet us but proceeded to park in the parking garage which we had to pay to exit out which was not communicated to us. I requested for a partial refund due to the inconvenience but both the host and Turo has given me the runaround. I’m very disappointed with both. The car also doesn’t like the photos so it would be nice if it was updated. It’s missing the hubcaps, need some mechanic issues taken care of under the hood and a fresh wash before each trip.

Mark B.

Mark B.April 27, 2021

Great car and price, very easy pickup

Genevic M.

Genevic M.April 16, 2021

My car was 1 hour late, but Jacob kept me updated the whole time. Great communication!

Share this Turo profile.

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