Mikki
4.8
Mikki
4.8

Mikki

62 tripsJoined Jun 2019

Mikki has completed training on enhanced cleaning and disinfection practices.

Verified info
  • Approved to drive
    Approved to drive means Mikki has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
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Location

Reviews from guests

62 trips

4.75

(59 reviews)

Deep G.

Deep G.August 1, 2020

Sadly, I would not recommend. More than 24 hours after returning the car I was contacted by the host via What's App (which we had never used to communicate before) and asked for £80 to cover 'damage' + Turo fees. The host included photos via What's App of 'damage' taken at various locations and seem to be taken on different days. For instance the car from his photos was muddy and much more dirty than the car we returned. I was and still am sympathetic, if I have genuinely caused someone else a loss I want to make things right. So I immediately contacted Turo who have policies and procedures for these situations. I was informed by Turo not to make any payment to the host since no claim had actually been filed within 24 hours of the car being returned. For those interested in the details, this was my 2nd time hiring the same vehicle from Mikki. First time around everything went well. Sadly, this time around the experience (allbeit ~ 25 hours later) was different. I will stick to facts which Turn can confirm: 1. The hosts (before) images of the car are ‘polished’ shiny and in direct sunshine. This makes details such as pre-existing scratches impossible to capture in photos and difficult to see. The host claimed via What's App that I returned the car with ‘a new scratch’ however Turo support who reviewed the before and after photos confirmed they were unable to see any actual damage. 2. Initially, at check out time (the first time around) Mikki warned that a ‘low tyre pressure’ sensor light was showing on the dashboard but said that “I think this is a broken sensor”. So I paid attention while driving and topped up all the tyres with air. When I hired the car this 2nd time around two of the tyres were noticeably very low in tyre pressure. To be fair it was Mikki who brought this to my attention but once again only just as we were setting out for a weekend trip. I felt disappointed he was aware of the existing sensor warning. He had been driving the car all day, he knew this was a weekend booking and even than made no attempts to address the issue himself. 3. Mikki made the comment that some recent guests of his had suffered tyre punctures. Driving a car with under-inflated tyres can lead to cracks forming in the tyre sidewalls. PLEASE NOTE if you chose to hire this car for your own safety have a detailed look at the tyres, use a ruler to measure the remaining tread life, measure and record the tyre pressure, have a good look at the tyre sidewalls, take photos and drive carefully. 4. After returning the car (1st trip) the host publicly confirmed I had returned the car ‘clean’. However when checking out the car for this 2nd next trip the host pointed out a ‘glue like substance’ on the car which he had not removed. My photos clearly show that it was present when my trip started but oddly the ‘before’ photos uploaded by the host do not show it. Later, I noticed the ‘before’ photos uploaded for this trip were taken from a different location than where I collected the car. The timestamps for the photo uploads to Turo do not match when photos were actually taken and it appears they were actually taken on a different day. For these reasons I would not recommend using this host in the future. 


Deep G.

Deep G.July 23, 2020

Great car, fuel efficient, clean & helpful host!

James G.

James G.July 19, 2020

Great car, really smooth drive, nice cruise control, clean and smooth pick up. Thanks Mikki

Reviews from hosts

1 trip

5.0

(1 review)

Natasha S.

Natasha S.August 17, 2019

retuns on time always welcome to rent from us

Mikki
4.8
Mikki
4.8

Mikki

62 tripsJoined Jun 2019

Mikki has completed training on enhanced cleaning and disinfection practices.

Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Verified info
  • Approved to drive
    Approved to drive means Mikki has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number

Location

Reviews from guests

62 trips

4.75

(59 reviews)

Deep G.

Deep G.August 1, 2020

Sadly, I would not recommend. More than 24 hours after returning the car I was contacted by the host via What's App (which we had never used to communicate before) and asked for £80 to cover 'damage' + Turo fees. The host included photos via What's App of 'damage' taken at various locations and seem to be taken on different days. For instance the car from his photos was muddy and much more dirty than the car we returned. I was and still am sympathetic, if I have genuinely caused someone else a loss I want to make things right. So I immediately contacted Turo who have policies and procedures for these situations. I was informed by Turo not to make any payment to the host since no claim had actually been filed within 24 hours of the car being returned. For those interested in the details, this was my 2nd time hiring the same vehicle from Mikki. First time around everything went well. Sadly, this time around the experience (allbeit ~ 25 hours later) was different. I will stick to facts which Turn can confirm: 1. The hosts (before) images of the car are ‘polished’ shiny and in direct sunshine. This makes details such as pre-existing scratches impossible to capture in photos and difficult to see. The host claimed via What's App that I returned the car with ‘a new scratch’ however Turo support who reviewed the before and after photos confirmed they were unable to see any actual damage. 2. Initially, at check out time (the first time around) Mikki warned that a ‘low tyre pressure’ sensor light was showing on the dashboard but said that “I think this is a broken sensor”. So I paid attention while driving and topped up all the tyres with air. When I hired the car this 2nd time around two of the tyres were noticeably very low in tyre pressure. To be fair it was Mikki who brought this to my attention but once again only just as we were setting out for a weekend trip. I felt disappointed he was aware of the existing sensor warning. He had been driving the car all day, he knew this was a weekend booking and even than made no attempts to address the issue himself. 3. Mikki made the comment that some recent guests of his had suffered tyre punctures. Driving a car with under-inflated tyres can lead to cracks forming in the tyre sidewalls. PLEASE NOTE if you chose to hire this car for your own safety have a detailed look at the tyres, use a ruler to measure the remaining tread life, measure and record the tyre pressure, have a good look at the tyre sidewalls, take photos and drive carefully. 4. After returning the car (1st trip) the host publicly confirmed I had returned the car ‘clean’. However when checking out the car for this 2nd next trip the host pointed out a ‘glue like substance’ on the car which he had not removed. My photos clearly show that it was present when my trip started but oddly the ‘before’ photos uploaded by the host do not show it. Later, I noticed the ‘before’ photos uploaded for this trip were taken from a different location than where I collected the car. The timestamps for the photo uploads to Turo do not match when photos were actually taken and it appears they were actually taken on a different day. For these reasons I would not recommend using this host in the future. 


Deep G.

Deep G.July 23, 2020

Great car, fuel efficient, clean & helpful host!

James G.

James G.July 19, 2020

Great car, really smooth drive, nice cruise control, clean and smooth pick up. Thanks Mikki

Reviews from hosts

1 trip

5.0

(1 review)

Natasha S.

Natasha S.August 17, 2019

retuns on time always welcome to rent from us

Share this Turo profile.

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