Add optional Extras to your trip at checkout.

Welcome to your rental experience! We're thrilled to have you as our guest. If you have any questions or need assistance, feel free to reach out through the Turo app. Don't forget to check out our Instagram @yorkandglaverentals for travel inspiration and special offers. Enjoy your ride and have a fantastic trip! Turo Customer Services: 1 (415) 965-4525 Emergency Services: 911 Rules and Guidelines To ensure a smooth and enjoyable rental experience, please follow these rules and guidelines: Rules 1. No Smoking: Smoking inside the vehicle is strictly prohibited. A cleaning fee will be charged if this rule is violated. 2. Pet Policy: Pets are not allowed in the vehicle unless prior approval has been granted. If approved, please ensure the vehicle is returned clean and free of pet hair. 3. Fuel Level: Return the vehicle with the same fuel level as when you picked it up. Refueling fees may apply if not met and a $10 inconvenience fee will also be applied. 4. Mileage Limit: Adhere to the mileage limit specified in your booking. Additional mileage charges will apply if exceeded. 5. Tolls and Traffic Violations: You are responsible for any tolls or traffic violations incurred during your rental period. A $50 inconvenience fee will be applied to all traffic violations. 6. Return Time: Return the vehicle on time. Late returns can affect other guests and will incur additional charges. 7. Parking Fees: Guests are 100% responsible for any parking fees associated with pickup at any airport or fees associated with parking violations at meters and parking lots. Guidelines 1. Cleanliness: Keep the vehicle clean and tidy. Return it in the same condition as you received it. Additional cleaning fees may apply for excessive dirt or mess. 2. Fuel Type: Use the correct fuel type as indicated for the vehicle. Using the wrong fuel can cause damage and incur repair costs. 3. Emergency Kit: Familiarize yourself with the location of the emergency kit in the vehicle, including the spare tire (trunk). 4. Documentation: Document and notify your host of any pre-existing damage or issues with photos at the start of your trip. Report any new damage immediately through the Turo app. 5. Communication: Keep in touch through the Turo app for any questions or issues during your rental period. We're here to help! By booking us through Turo, you agree to follow our rules and guidelines. By following these rules and guidelines, you'll help ensure a positive experience for yourself and future guests. Thank you for your cooperation, and enjoy your trip! Important Things To Note There is more than one tracker on this vehicle. If accidentally removed, please plug it back in and report this to your host. If the tracker is turned off/removed for more than 15 minutes without advising the host, the vehicle will be considered stolen and reported to authorities.. If applicable, there will be a fine for lost/stolen/damaged vehicle trackers. If the guest does not return the vehicle at the end of the rental period, it will be considered to be unauthorized. The vehicle will then be reported stolen to the authorities. In the case we have to repossess the vehicle from the guest, the guest will have 72 hours to pick up any personal belongings.

• Can I extend my rental period?

  Yes, you can request an extension through the Turo app. Extensions are subject to approval based on the vehicle's availability and Turo’s policies.

• What should I do if I get into an accident?

  In case of an accident, ensure everyone's safety first. Then, contact Turo’s 24/7 support line for assistance and follow their instructions for next steps. The insurance card is in the glove compartment.

• How do I add additional drivers?

  Additional drivers must be added and approved through the Turo app. They need to meet Turo’s eligibility requirements and be listed on the trip details.