Add optional Extras to your trip at checkout.

You'll be picking the vehicle at my residential address. Vehicle will be clean, sanitized and with at least an 85% charge. This will be a contactless pick-up. Please be sure to add all other drivers to your reservation and to upload a picture of your DL so we can confirm the person that will be taking possession of the vehicle at time of pick up. :D Drop-off will be at the same location where picked up. Please be sure to drop off vehicle in same or similar condition of cleanliness as it was provided to you. Excessive interior debris, glitter or stains will required extra cleaning and you'll be charged for it with a $50 minimum detailing fee. Thanks, and if you have any questions feel free to reach out.

No pets of any kind. No smoking of any kind. No eating or drinking in the car. You are liable for cleaning fees If you return the car with pet hair, smoke, or evidence of food/spills. Please be careful with sharp objects than can scratch the leather interior. Careful if the battery range drops lower 20 miles. The battery range is an estimate that depends weather, roads (elevation) and driving style. Unlike a gas combustion vehicle, it may have to be towed if it runs out of battery!

• Do I have to return the car clean?

  YES please, I expect the car to be returned as clean as it was given to you. No food, drinks, pets, smoking or vaping inside the vehicle. We will levy a cleaning fee to maintain the highest standard experience for the next renter if we have reason to believe you failed to adhere to our policies YOU MAY BE CHARGED up to $250 CLEANING FEE. Please use ONLY Touchless and or Hand Wash to clean the exterior. Alternatively, you may also purchase the pre-paid cleaning upon return option for $14

• Do you do contactless delivery / entry to the vehicle? How does it work?

  We will take every measure we can in order to provide you with the best service we can. During these trying times due to Covid-19, we are encouraging contactless delivery / pick-up. Here's the 411 on how it works: 1. Once you've booked, we will arrange for safe pick up / delivery of the vehicle. 2. Please follow the guidelines BELOW so we can identify you as the driver taking possession of the vehicle. 3. Let us know you're at the vehicle at the agreed upon time. 4 We'll open up the car remotely for you. 5. That's it! :D Same rules apply for dropping-off vehicle. ***We encourage Contactless check-in*** This is what Turo has to say about it as well: Because you’re not meeting your host face to face, you (the primary guest) must upload license photos for your host to review :D. Turo accepts temporary licenses from some US states and from Canada. If you have a temporary license, we strongly recommend you contact customer support well in advance of your trip to confirm that we’ll accept it. See the list of required photos for contactless check-in below and instructions for how and when to upload check-in photos. Required photos for contactless check-in The following photos are required for contactless check-in: Close-up photo of your driver’s license with the first few digits of the license number obscured. If you have a temporary license from a US state, the license must have a photo of you on it. If it doesn’t, you must also submit a photo of a valid piece of government ID. Selfie of you holding your license next to your face If you have a temporary Canadian license: A photo of a piece of valid government ID How to upload check-in photos Follow these instructions for uploading your check-in identity verification photos: * Log onto Turo and open your Trips tab. * Choose “Booked” from the dropdown menu. * Scroll down to the TRIP PHOTOS section. * Tap “Share a photo” and upload the pictures from your device. When to upload check-in photos Follow these timing guidelines for uploading check-in photos: * You must upload the required verification photos 24 hours or less before your trip start time. * Hosts will not give you vehicle access if you haven’t uploaded photos within this timeframe. * If you arrive late to pick up the vehicle and haven’t uploaded verification photos, your host may think you’re a “no-show” and cancel the trip. If that happens, you won’t be entitled to a refund. How to delete check-in photos Once your host has verified your identity, you can delete your license photos. Turo Customer Support will still have access to the photos if needed, but deleting them will help protect your personal information. You can safely delete these photos once you’ve confirmed with your host that they’ve completed verification or once you’ve begun your trip. To delete your license photos: * Go into the “Trip photos” for the trip. * Tap the trashcan icon in the upper right corner of the photo you want to delete.

• Do I have to return the car fully charged?

  Please return the vehicle with the same range as received (10%-15% +/-) unless prepaid charging was added to the booking. Towing the car to a charging station is neither fun nor cheap for us :( not having to charge the car all the way also helps us save time getting the car ready for the next renter and also prevents the battery from going bad. When we invoice you, we will be invoicing you for the total kw/h that you used at a range of .50 to .79 kw/h and these will be reflected as "Ev charges" in your invoice.

• I'm thinking of buying a Tesla, should I test it out here first?

  Absolutely!!!! it's the only way to know for sure if you'll want this car. A 15-minute test drive is barely enough to get over the fear of driving such a nice car, let alone feel how much you like it. Also, I'm happy to talk about all of my experiences with it to help you make a decision on your own.