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Average ratings near Phoenix, AZ
This was our first time using Turo and it was a very good experience using Ben’s rental vehicle. I wouldn’t hesitate to book with him again if we are ever in the Phoenix, Arizona area. He and his associate were very responsive and communicative. The vehicle was clean inside and out. It’s a nice compact SUV and it was comfortable for my family of three. We had some funny things happen when we first went to pick up the vehicle. There are several of the same make, model and color of vehicle in the same pre-flight parking area. We actually got into the wrong vehicle, lol, so make sure you read the license plate before freaking out that you can’t get the lockbox to open and release the key. That was us being newbies, but I quickly reached out and the gentleman helped us find the correct vehicle almost immediately 😅. At the end of our trip returning the vehicle to the pre-flight area we were vacating the vehicle and it took us (hubby and me) about 10 mins to put the key back in the lockbox to get it situated perfectly to securely close and latch. I contacted Ben and he responded again very quickly and he said he would look into it and address the problem. I have no doubt that the issue has already been resolved, cause he has such great care and concern so that everything goes smoothly as possible for all parties involved. So to sum it up! Ben made our first Turo experience a really great one! The customer service was excellent. We drove around in a nice reliable vehicle that felt comfortable and was safe! Thanks Ben and associate!
This was my first Turo rental. Linda was very responsive throughout my 5 day trip in Phoenix. Don’t hesitate to rent her RX450h. Very clean, spacious and good on gas. Thanks again!
A perfect Turo experience. Kwan was so easy to work with and even helped load our bags. Pickup and drop off at the airport was a breeze. So happy we chose this car instead of a rental car! The car was in great condition, spacious, super clean & smelled nice. (Phoenix airport rental car area is tough to navigate; this is a much better option!)
This was the best car rental experience. The pick up and drop off was super easy, the car was amazing and the owners were super helpful and friendly. I was traveling under very stressful circumstances and they really made the trip easier. I had questions about the car after driving it for a day and so I called and got answers right away. I also had issues with dropping it off (all my fault) and they worked with me and were kind and understanding about the situation. I will definitely rent from this company again and I recommend their services.
Great vehicle for a large family! Comfortable, nice ride. Joe was a pleasure to work with! I would definitely rent the Armada again if in the Phoenix area with the whole family. Wonderful first experience using Turo!
Gabriel’s car was pristine. I had to mobilize family on a very short, wedding weekend trip and I couldn’t have asked for a better ride or host. Great communication and super comfortable car. Totally will book again when in Phoenix. Thank you Gabriel!
First time using Turo and it was a perfect experience. Couldn’t ask for a more helpful host! Jeremiah gave perfect instructions and was quick to reply with any questions or concerns I had. The convenience of pick-up was perfect after an early morning flight. The car itself was in great condition, clean and with a full tank ready for us! It was the perfect size for 6 adults comfortably with ample trunk space for all of our bags and groceries. The car has great mileage for a full tank. It is a very quiet and smooth ride. Drop off was just as easy and convenient as pick up. The only difficult part about this trip was finding the car in the parking garage. Not because of poor instructions as Jeremiah gave easy to follow instructions, but simply due to being unfamiliar with the parking garage lay out. I was a bit skeptical of Turo since I’ve never used it and wondered how and why it is so much cheaper than other rental companies, but I will definitely use Turo again. I definitely recommend Jeremiah if it is your first time as he was so extremely helpful for a first timer.
So, I wasn’t planning on giving a 5 star review, due to issues at the beginning of the trip…. We arrived to pick up the vehicle, and like another reviewer stated, the car was not in the lot. After throughly checking the entire lot twice, we confirmed the vehicle was in fact not there. I contacted Ken, and due to how early in the am it was, it took a while for him to respond. He let us know the mechanic had picked up the car and took it to their shop. (For what reason(s), I do not know, it was not disclosed to us), and they would bring it back right away. The delay ended up being over an hour by the time the car pulled into the lot. It wasn’t very clean, but since we were taking it on a road trip with kids, it wasn’t a big deal. So everything went well on the trip, the car is great. What ultimately earned the 5 star review is the fact that we hit extremely bad weather in southern NM on our way back, and we weren’t going to make it in time….I contacted Ken and requested to change the end time of the trip, and uploaded photos and an explanation of the inclement weather we hit. We were able to extend the trip 8 more hours at no additional charge (since it wasn’t rolling into a new rental day), and Ken replied very quickly confirming the change. Ken’s automated messages are extremely thorough and informational, leaving no unanswered questions. The car is beautiful, comfortable, and reliable. The issues in the beginning were quite frustrating, but all in all did not affect our trip and we would rent from Ken again.
This was my first time using Turo and Ryan made it a very easy process from beginning to end. Communication was very prompt and detailed as soon as I booked and throughout my rental. The car was clean and very well maintained, besides the front windshield wipers needing to be replaced, the car and the process was EXCELLENT!!! I'm glad I booked with Ryan and I would definitely recommend him to others and use him again if I return to Phoenix. You won't be disappointed if you book this car.
Great ride - with lots of room - for a trip to the Canyon! Zachary was a pleasure and helped make our vacation a success! Would recommend him for your trip to Phoenix!!
First of all Karrie is amazing. Her communication and directions to pick up and return the car are excellent. The vehicle is clean, cool and gets great gas mileage. If you are traveling to Phoenix I highly recommend this rental.
Car rental was excellent, quality vehicle, good pricing, very good host! Pick up and drop off were smooth and easy! I would recommend this vehicle to others. Vehicle was clean, economical, ran well, had no issues at all. You could not beat this deal! First time using TURO and I will definitely be using TURO again!
Great service, vehicle, and communication. Jesse was quick to respond when I had questions, and made the process from pick up to drop extremely convenient. Tesla rental is the way go. I spent approximately $25 the entire trip. Great experience!
Robert is awesome! Car was clean, full tank of gas, well maintained for its age. We drove from Phoenix to Grand Canyon and back with no issues at all! Robert delivered his Honda to the Airport, he was very friendly and accommodating. Best price value! Thank you Robert!
This was a wonderful experience. Anthony and Ashley were so accommodating, friendly and helpful. They made our trip a worry-free event from start to finish. Their willingness to be flexible when our plans changes in the middle of our trip is the sign of great customer service. I will enthusiastically recommend friends and colleagues traveling to Phoenix to work with Anthony and his team. Bravo!
Amazing, no hassle, great car. Saved our family vacation by renting to us last minute. Thanks Gerry!
Incredible ride. Clean and classy way to see AZ! Willie’s Mercedes was delivered personally and right on time. He also coordinated a pickup at our hotel before our flight. Top notch guy and the best Turo rental we’ve done! Can’t go wrong with one of his vehicles.
Willie was a great host. He was very responsive, timely, friendly and made the experience easy and seamless. The car was very nice and made the vacation a lot more stylish than the typical car you’d get at a car rental agency. I would definitely recommend Willie and this beautiful car.
I rented Maxemo’s jeep for a quick trip up to Sedona with a couple friends. Everything was smooth and the rental process was made so easy. Such a fun and smooth vehicle to handle, everything in pristine condition. Don’t miss out!
I was in a bind needing a rental ASAP. Called 3 car rental places that had 0 cars available. Came on Turo and found Joannas SUV right away! Better price then a car rental company too. Truck was super clean and exactly what we needed for the weekend. Definitely recommend!
Cara was a wonderful host! The car was so clean and drove great. It was perfect for our trip. We will definitely use Cara again for our next trip to Phoenix! Thanks again, Cara!
I can’t say enough about how helpful Justin was during my trip. Highly recommend and will continue to use his services when I come back to Phoenix
Smooth process, immediate response all the time and clear as water instructions. Really good service and shuttle to and from the airport to the pick up location. By far one of my best Turo experiences, and the Jeep? Amazing! I definitely would rent from Ryan in my next trips to AZ!
5 star rides made it easy to get from the terminal to the parking area to pick up the vehicle with detailed messages on how to locate the vehicle. The car was perfect for our family trip. We had no issues with the vehicle … (Other than we didn’t know how to open the gas tank and had to Google how to so just make sure that you unlock the car which intern unlocks the gas tank lol) other then that perfect car! Return was a breeze … we will definitely rent this vehicle again
Great vehicle and awesome host. Super easy process and we will definitely rent this car next time we are in the Phoenix area!
Great host! Was easy to work with when things didn’t go according to plan. Easy to coordinate with on pick up and drop off. Will rent from again next time I’m in the Phoenix Area.
Amalia was very pleasant to work with And responded to any text messages immediately. The car was in very good condition drove extremely nice and we had absolutely no issues. Would highly recommend Aalia’s Vehicle and rental from her. We had a terrific vacation and the process was very easy and smooth.
We are so glad we discovered Turo, and through that, Ryan's Honda Pilot. The rental process went smoothly and Ryan was a pleasure to deal with throughout the transaction. The car was perfect for our needs. We had six people to transport up from Flagstaff to Bryce Canyon, across Grand Staircase/Escalante National Monument, to Capitol Reef NP. The car held all of us comfortably, and we traveled safely and trouble-free along some rough winding roads. Ryan made the pickup and return smooth and easy. In a time when it's hard to find a rental car at all, or one that suits your needs, or one that is actually there when you go to pick it up, Turo and folks like Ryan provide a great option.
Courtney made this process easier than any rental car company, especially horrible Hertz. This suburban feels like it's riding on air, stylish, and definitely met our requirements for space and leg room. Courtney was absolutely, positively, professional and courteous and super responsive. Next time in Phoenix reach out to him and book his CARS...ANY OF THEM. Clean, sporty, and reliable. Thanks for making me feel like family.
Flew into PHX for a girls wknd & we wanted to avoid airport rental companies as the wait is extremely long. Friend recommended Turo & it was fantastic! Melvin / Evelyn were prompt with messages, car pick-up, drop-off. Will definitely recommend them to other friends/family & also use them again personally.
Tyler's Telsa Model X was an exceptional rental. Drove well and was extremely clean. Tyler was helpful, kind and communicated thoroughly during my trip. I would highly recommend renting from Tyler.
Shaun’s did an awesome job communication several weeks & days leading to my vacation. The SUV was just want my family needed. The car is so clean rides so well. I may fly into Tucson next so I’ll see if you available. Thank you, Kim Tanner
Timothy was great to work with! So simple and way better than dealing with the rental situation in Phoenix. Will definitely use again. Great car.
Had an awesome Cali trip with family! Very nice vehicle, and spacious as well! No issues! Very reasonable on drop off as well! Thanks
Avery was the man with our rental experience! His communication was on point which made us feel really at ease. Picking up the car was a breeze. The car was perfect for our trip. Plenty of room, great gas mileage, and smooth roide. We definitely recommend Avery and his Nissan Kicks if your in the Phoenix area!
Stephen provided detailed and prompt responses to all of our inquiries. It was a super easy and convenient drop-off and pick-up location located in the airport. There is a free shuttle to drop you off directly in the parking lot! The car was clean and perfect for a road trip to Sedona! I would highly recommend renting this car from Stephen!
This car was great for me and my family during our trip to Arizona. Was able to comfortably fit all 6 of us for multiple 2-3 hour trips.
Nicole’s jeep was absolutely perfect for what we needed! It was clean, drove great and we had plenty of room. Pick up and drop off were extremely easy and convenient. Nicole was communicative and quick to respond. Will definitely be using her again when we visit Phoenix next. Thanks Nicole!
A group of 7 of us traveled to the Phoenix area for a a few days and this vehicle was perfect for us. Large, clean, and very nice top-to-bottom. Would gladly reserve again if we return to the area!
First time using Turo, it was a great experience Kirk was very helpful through the process. I would definitely recommend using a vehicle from Kirk and will use again next time in Phoenix.
Cody’s car and hospitality were both 5 star. Communication was clear and easy and he was very accomodating. Would definitely recommend him to anyone traveling to the Phoenix area.
The Jeep was amazing! Our whole family loved it. Connor was super easy to work with. Definitely recommended for anyone looking to rent a fully optioned Jeep Rubicon.
Great Rental, Easy & Convenient No Contact Pick Up & Drop Off. Will Definitely Rent This Car Again. The Host Also Had A Fast Response Time.
Glenn made the process extremely easy. It fit our family of 6 perfectly with 3 small suitcases and a umbrella stroller. We come to Arizona a few times a year to see family and I will definitely look to rent again.
First time Turo user… all went well … so much more reasonably priced then your typical car rental agency. Vies no car, great communication with Darlington .
Rented Cody's Tesla for a road trip and it was a blast...Will definitely rent from him again. Easy pick up and return process and Cody made it even better. Thank you for your bussiness sir.
Laelonni was very responsive and made it extremely easy for pick up and drop off!!! I highly recommend renting this jeep on your trip.
OMG!! What a dream! From the second we picked up the car to the second we dropped it off, nothing was overlooked. The owners sent detailed instructions on where to pick up the car, including a pic and even left us bottles of water and the $ needed to take the car out of the parking garage! What service. We were given temporary access to control the car from my phone and it was amazing, so easy to drive and use. Charging was easy, stations close enough to not put much of a damper on our trip. Would DEFINITELY recommend to anyone looking for a great car to rent in the area. Thank you for making our trip memorable !
Efrain was amazing to work with and very helpful. The suv was perfect for our trip.
Great rental for our stay while visiting Arizona! Very comfortable ride, smooth pick up and drop off and very easy communication with Abdillah, nice accommodating host. Hundred percent recommended, thank you again!
Visited with my family and the car was perfect- Big and Spacious!!! We had 2 car seats and 4 adults and 1 child and we very comfortable. The host was very helpful, met us on time at the airport BOTH departure and arrival which was GREAT help !!! Best of all we forgot one phone behind and he offered to Overnight it to us. We should get it by tomorrow !!! Would recommend and use his cars again !!!
Ryan is the best and the only person i will rent from in Phoenix. Communication is breeze, and eaay pick up and drop of. First time using Turo and he made it stress free. The Pilot is perfect for any family small or large, like mine. My adult kids fit in the 3rd row no problem. Great on gas, drives nice and easy, and unlike most SUVs, there are no big blind spots. It can be nerve racking in a different car in a new city with looking at your navigation, signs, and the sights. This is the car you want. Ryan will take care of you! Thanks again Ryan!
This was an amazing rental and I enjoyed my time with their vehicle. It was clean, efficient and it was a breeze picking up and dropping it off as well. I’d recommend this to anyone for sure.
The perfect way to get from Phoenix to Sedona!! I loved this sporty SUV, and drove it to Sedona and all through the mountains. I really enjoyed the tinted windows in the hot Arizona sun. Cara was a great host and made airport/car logistics a breeze- no shuttles to the car rental place, no pricey ubers. Thanks, Cara!!
Michael’s car was great! Just what I needed for my short trip. Quick and efficient check in/out process. He communicated throughout the trip. No complaints, would rent again next time I’m in town.
Great trip. Easy pick up and drop off at the airport. Would rent from Ahmad again.
Excellent to rent from! Very responsive, picked us up and dropped us off at the airport - which made this trip a breeze. The vehicle was everything as promised. We would definitely rent again!