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Average ratings near Kailua, HI
Great experience! The car was nice and clean, and was perfect for our trip w/ a family a 5. Paul and Nicolette were great- very helpful! We would definitely rent again if we came back this way and would recommend to anyone who needs an suv rental...thanks!!!
Better than a car rental especially during these crazy times. It was my first time using Turoand Mark made it so easy. He was really responsive to all my questions.
It's a well maintained car, rides very smooth and is spacious and powerful. The sunroof was a bit noisy but did not distract from music and conversation. Imiola is courteous and responsive, provided detailed and helpful instructions for pickup and return. We had to wait a bit due to traffic on the highway and he brought the car curbside at baggage claim. Overall, we had a great trip. I would rent from them again, and recommend this car.
I highly recommend renting from Gabriel, not only was he extremely friendly, helpful, accommodating and thorough, but the vehicle was absolutely perfect and just what we needed for our family vacation. The car was clean, runs perfect and fits a large family comfortably as well as beach gear/coolers. This was our first experience with Turo and thanks to Gabriel we will definitely be using it again!
Great car, easy check in and check out. Fast communication. Would rent from Shaheer again!
Our trip started off a little rocky, but Lucia went above and beyond for us and made sure we had a great time on the Island. Thank you again Lucia for everything you did. We are great full and will keep you in mind for any further car rentals.
Great SUV to explore Big Island. Drives in excellent condition/ maintenance. All the things for convenience were included incl. clean and tidy, pack of clean wipes, full windshield cleaner fluid, good A/C, and bluetooth to listen to smart phone playlists. There is plenty of space to for beach and bike gear. Easy on-time pickup and drop off in Kailua Kona. Highly recommend Nia and her Ford Explorer for a wonderful trip!
John was awesome to work with. Car was ready and extremely clean Really appreciate it
What a wonderful truck! Fit the whole family, luggage and it all. Best is how friendly and communicative that Gabe is - thanks for the truck and the calls/text buddy!
The car was perfect for our family of 4 - plenty of room for teenagers, luggage and hauling beach gear. Great communication for delivery and return.
John had a little problem with his prior customer’s treatment of his vehicle, but all went well for me & my family. I’d recommend him & his car to future users.
Caryn was one of the most friendly and considerate Turo hosts we’ve had. She was punctual and flexible with bringing/returning the car, and thoughtful with including extra towels and boogie boards. The car was also very clean.
Exactly as listed, clean, pick up and drop off at airport was simple. Mark was very responsive. Would rent again. Thanks!
John was wonderful & could not have been nicer or more accommodating. Best experience ever renting from him!
Trish was super nice and the car was clean when we picked it up. She even had towels and other cleaning supplies to keep the car clean!
Comfy zippy little car with plenty of room for our family of five with suitcases. Super easy pickup and drop off. Shaheer was easy to work with and very responsive. Thanks!
From the moment we landed and honestly even b4 Astrid was a pleasure to work with. So knowledgeable and helpful. Had us parked front and center. Car was immaculately clean and great for the island adventures. Great gas mileage as well!
Gabriel is an amazing host and his Expedition worked perfect for my family! Definitely hit him up for your car rental needs!!
Narisco was great and provided awesome service and flexibility. We booked on short notice and also added on some features that made our trip less stressful. Thank you
The host and the vehicle were both amazing. Communication was clear, quick, and thorough. The host went out of their way to make our pickup experience easy and accommodating. The vehicle was exactly as described and worked perfectly for our family trekking around the whole island. We could not have been happier with our vehicle and experience. HIGHLY RECOMMEND. 🌺
As first time users of Turo, we were extremely pleased with the vehicle and service provided by Volodymyr. He was prompt on the delivery of the vehicle, and the vehicle was very clean and in very good condition. The drop off on our departure was also timely and smooth. We would not hesitate using his services again.
Mark went above and beyond to ensure we had the best possible experience. He was very flexible and accommodating making our vacation a success!
Started a little crazy with a nonexistent AC issue. They did not cancel us and we ended up having a great trip.
Awesome service, great clean vehicle. Gabe was super friendly and responded quickly to all our questions. Highly recommend this vehicle. He accommodated our pick up and drop off wonderfully. The Expedition was very comfortable for our group of six and all our beach gear.
What a great experience! I was shown everything about the car, so I was comfortable. So easy to talk to and they replied to my text messages immediately. I would rent from them again!!!! Thanks, Michelle Omvig Powell
Trish was great! Pickup and drop off was smooth, communication was quick and easy, car was clean and nice. I highly recommend renting from her!
Shaheer was extremely friendly and accommodating with our schedule. His car was in great condition (got around 300 miles between refueling) and got us everywhere we needed to go on the Big Island. He was very communicative and prompt, would definitely rent from him again!
Gabe was a fantastic host. He responds right away with any questions before and during the trip. Met us at the airport couldn’t have gone any smoother. Having a large SUV was huge for us with 6 people. Highly recommend Gabe and his Ford Expedition.
The car was waiting for us upon arrival and was in great condition. We will never use a rental service again. Pick and return was very simple and stress free
This car was wonderful to travel the Big Island of Hawaii. We would totally rent it again. Super clean. Easy to drive. Great condition. We are super grateful! Mahalo Kea!
Nia was a perfect host with perfect amount of communication, essentially always there when i had a "locals only" question and she always responded extremely timely and kept up until all questions were answered. She loves and cares her Island, and for the guests renting her SUV. I couldn't offer any advice to improve, nor should I for the perfect host Nia was, a true gem 💎 on the Big Island! Her SUV never let us down and the optional 3rd row flipped down or up...depending on our activities for the day. Thank you Nia for making our Hawaiian Christmas the dream vacation we looked forward to in a very challenging year! Mahalo, Mahalo, Mahalo!!!
Nia is a great host. Replying promptly and to the point. Her Explorer worked out great for a family of 2+3. The car is in good condition and served us well.
We where very happy with car and the owner Nia was so nice, happy as very pleasant to talk and do business with. she called us couple times to make sure the car is running OK. Told us what beaches are good. Give us a lot of good advice. Over all she is happy Outgoing person I highly recommend it!!!!
Car was in good shape, a few technical issues but nothing worth mentioning. Easy, convenient service. Thanks!
Car was great, big enough for our group. We had five in our party! The backup camera was finicky(would choose when to work), but that didn’t bother us. Owner was very friendly and would text us to see how everything was going, thanks Nia!
Was very helpful with providing great food suggestions and locations to visit. Was extremely accomodating with our flight schedules. He made our trip even more stress free by being available for contact in case we had issues. The Expedition was clean and smelled nice when we picked it up. Had enough capacity for 7 with hiking gear to go every where on the island. Strongly recommend for any group looking to go with lots of cargo. He even helped us unload our bags at the airport. Great car for a great trip!
Fantastic experience! Car was spotless and drove great. Communication was effortless and responses were quick. Check in and check out was a breeze with the easy instructions. Highly recommended!
We enjoyed using Nia’s Explorer for a wonderful week on the Big Island. It is a comfortable, roomy, well-maintained car that was perfect for our family. We would not hesitate to use it again if we had the opportunity to spend more time on paradise!
Nia Was super friendly and the vehicle was better than expected. Plenty of room for suitcases, car seats, golf clubs. It had third row seats which was very convenient. The vehicle was very clean and full tank of gas when we arrived. Both pick up and drop off was seamless!
Great vehicle! Lucia was very accommodating and advised us on where to best pick up our vehicle. There was a little hiccup on the pickup spot but luckily we had a ride so we could go to the airport and Lucia offered to cover the parking fee. The vehicle has 4 wheel drive which is great for going on Mauna Kea but is a little long/low to go other places that would need 4 wheel drive, like Green Sand Beach or Waipio Valley. But they're both easy hikes so no need to take the car in.
Car was perfect and Mark is a wonderful host. Couldn’t have been a more smooth experience.
Great car for family of 5 Plenty of room for our luggage Host was great to work with as welll!
Trip with John's vehicle was excellent! The explorer was great for keeping us cool and also having comfort for a tall man like myself and a place to store our things for day long trips.
So happy to find this large car for our use in Big Island! Super nice hostess and easy rental!
Gabe knows how to make you feel like you’ve known him forever! Extremely accommodating, and a true pleasure to work with. I look forward to my next visit to HI and having him host another one of my trips! Thank you so much for the great experience Gabe!
Shaheer is a very responsive host and the vehicle is perfect for traveling around the island. Definitely recommend!
John was very professional and helpful with my trip. I would totally recommend him to anyone.
The vehicle was perfect for our family but Gabe’s service was exceptional! Right on time. He goes out of his way to make sure our needs are met. Willing to answer any questions about the area. Highly recommended!