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Super awesome guy and really great car! There was zero rental cars available and he really came through in a clutch and made our anniversary trip special! Thank you!!
Tim went above and beyond to coordinate a pick up and drop off that worked for my last minute itinerary. The car was clean inside and and out, and was much nicer than the rental cars I usually get at the airport! A+ experience from start to finish!
This was my first experience using Turo and let me tell you it’s gonna be hard to beat. Jesse’s Model 3 beat all my expectations of driving a Tesla for the first time. Jesse was very accommodating and answered any questions I had. The car is very clean and catches everyone’s eye. I can’t thank Jesse enough for this experience. We will be renting again when we are back in the Jacksonville area.
Alessandro is a superb gentleman. He took great lengths to ensure I had a great experience! Moreover, when my flight came in late at night Alessandro went above and beyond to ensure the car I rent was there when I landed. Furthermore, when returning the car I ran into horrible traffic and had to keep pushing back the time I would arrive at the designated location yet he was understanding and kind. I highly recommend Alessandro. He has great running clean cars and at a very competative price. Customer service is top knotch. Honestly a great deal for your money.
This was my first experience in more than 25 years of travel in renting with someone besides Hertz or Enterprise and I must say, I like the attention to detail! Your personal involvement throughout my rental was certainly appreciated and made me feel that I made a good decision even though initially, I was very unsure. Alvin reached out to me immediately this morning to check on me and helped me get out of the Rentsl and into the Airport quickly, which lowered my stress level because I was running behind due to unusual traffic for a Saturday early morning. Thank you again for going over and above! I look forward to working with you in the future!
Alvin has some of the best customer service I’ve ever seen in ANY Industry. He is a phenomenal host, we were having a very smooth trip and something popped up and Alvin has been nothin but thoughtful, resourceful, helpful, and accommodating. The car was EXACTLY as described and fun to drive. I would rent from him 100x over. Great experience.
Obi was a terrific host. Very responsive, right on time and his car was fantastic. He made the whole experience flawless. Obi will be our first call next trip to Jacksonville.
Renting this car just might be the highlight of your trip! Richard was super quick with responses and helped me to feel perfectly comfortable using Turo for the first time. Everything was a clean and easy as he said it would be. Traveling with 2 kids can be stressful, but this experience was smooth and stress free! The extras like chargers already in the car and CarPlay really made the trip so easy! The top down in a really cool mustang elevated our trip. I will definitely contact Richard the next time we are down. Thank you!
This was the most seamless rental we have had. Wilton was on time as arranged. The car was in like new condition and ran that way as well. I highly recommend Wilton and his car.
Alvin was an outstanding host and the corvette was beautiful! His communication was top notch and he provided information or answers almost immediately. The details for picking up and dropping the car off were very clear and easy to follow. Highly recommended and will tell anyone traveling to Jacksonville to look him up. Thanks a ton!
Great host. Great car. The whole experience could not have been easier. Andre definitely has a repeat customer when I get back to Jacksonville.
Alvin is responsive and amazing at providing all the necessary information for this rental to go smoothly. The car is in excellent condition and runs well. This was my first time using Turo and renting with Alvin, and I would recommend it to anyone.
My first Turo rental experience was an amazing one! Richard made the entire process super simple - he answered any questions I had before I even had the chance to ask them. The car was fantastic & definitely made my experience in JAX that much better. If you have the chance to rent from Richard DO IT - you will not be disappointed 😊
Great host! Car was as described, performed well, and was comfortable to drive. Alvin communicated clearly and made every effort to make our rental as convenient as possible.
Thank you again Alvin my brother. I appreciate you always for you professionalism. Last time I rented the Mercedes SLK and this time the Corvette! Beautiful Cars! Looking forward to meeting and doing business with you again! - Julius Hammond
Alvin was super helpful! He answered our questions right away. We really enjoyed driving the car and I will definitely reach out to him next time I'm in Jacksonville.
The car was super clean and nice! Gianina always responded quickly and made it easy for us! This was our first time using Turo and we loved it! Much better than using a normal car rental!
This was my first time using Turo and I wasn't sure what to expect but I am so glad this service exists. Especially when I hear about car rental shortages. This was by far the most economical option for me. Everything was easy and Jamel was exceptional. Great customer service; he was prompt, responsive and flexible. The car looked and drove fine. The best thing for me was the airport service offered by Jamel. I will definitely look into using Turo again for my future travel needs!
James was awesome! So easy to connect with and his car was perfect. Would happily rent from him again
If you want to know how this app is supposed to work, try one of Alvin's cars. Top rate, clean cars with the service to match. He is very responsive and easy to work with for dropping off and picking up the car.
Easy rental. Better than the legacy rental options. Julian has great communication too.
This is the 2nd time I have rented with Alvin and this one was as easy as the first. I would not hesitate to use him next time I need a car
Alvin was so professional and pleasant throughout the booking process and my entire trip. I would rent from him again the next time I am in town!
Everything was great. Easy pickup and return. Car as described. Will rent from Jamel again!
This was my first Turo booking and i would do it again. Perfect communications, perfect car, perfect trip. Alvin responded immediately to my car request and gave simple instructions for pickup. The car was in mint condition and a pleasure to drive. Drop off was swift as well and Alvin was quick to communicate. Thank you Alvin.
I rented Alessandro’s Supra for a full week and the entire process from start to finish went very smoothly. The car was very well maintained and obviously a ton of fun to drive. Met my expectations and I would definitely consider renting from Alessandro again the next time I’m in town.
Alexandro was prompt and very friendly. Car was clean when I got it. We stayed an extra day and was very easy to request for additional day. Drove well and will rent again. Thank you again.
Amazing service and very easy to work with. The vehicle was kept up to date on maintenance, which made for a worry free rental. I would highly recommend!
Amazing service, beautiful car, and perfect all around trip. Will definitely use Big Dawg Lux in the future!
First time Turo user. The experience was great and it was all thanks to Alvin. He’s a great communicator. I knew what to expect the entire time and the car was great.
What an amazing car! Richard was very helpful and pick up and drop off was easy. Didn't get to drop the top since it was cold and rainy but maybe next time.
Nice and clean car. Very sporty and easy to drive. Turn off "Auto On/Off" on left side of dash for better driving experience. Way better than your average so-called sporty sedans. Owner was very easy to work with, responsive.
To everyone reading this: Alvin was great. He made you feel like a close friend. He was there if we needed and very informative. We would use him again. Alvins hospitality and kindness made him and his car rate a 5. Thank you! Danielle and George.
Great experience very professional made it really easy for me to locate the car everything about the experience was wonderful would definitely recommend this to anyone
host is amazon. He answered all of my questions within 15 mins. The car is amazon. When i return i will book with him again
Mr Krishanu went above and beyond to accommodate delivery time and place. I'm really happy and satisfied with the service. The car is awesome! He takes great pride on his car because it's just a great machine and so much fun to drive. Clean, and great looks as a NISMO should be.
Great vacation. Had a blast taking a girls trip down the coast of Florida. Pamela was gracious enough to let us rent her car which made the trip more enjoyable. Driving with the top down on A1A on a beautiful sunny day...what more could you ask for 😊 Pamela is super nice and easy to work with. Highly recommend!
This was a great deal! Thoroughly enjoyed this car for the time I was in Jacksonville. Clean,well maintained,and fun! Krishanu was very personable ,educated me on how the car handled, and pick up and delivery was smoother than going through corporate rental companies by far.
Alvin is awesome. I somehow booked the wrong day and he delivered the car to me last minute. Thanks again!
Alvin was a great host. Would not hesitate to rent another car from him when in Jacksonville.
Fantastic vehicle & experience. This vehicle is comfortable and had loads of power. It is an unusual pleasure to be ableto driveone. Andre is a great host, I would 100% rent from him again.
Maurice performed as he said he would, car was nice and all was smooth and easy, like Sunday morning.
Great car and experience. Tim was easy to get in touch with and meet at the cell phone lot for pick-up and drop off
James was super responsive and a great overall experience and car was fun to drive. Would love to do it all over again!
This was my 1st time using TURO and Priscilla made the process very simple and easy to work with. She was on time for both the drop-off and pick-up. Very Pleased with the car and service provided.
Great experience. He takes great pride in his vehicles and his excellent customer service. Would rent again!
The car was fantastic! And we really enjoyed working with Alvin. We would highly recommend!
No issues with the car, Jamel was on time and courteous. I would book with Jamel again.
My first experience with Turo and it was fantastic! James was an amazing host. He answered all of my questions and the car was flawless. Highly recommend.
Alvin was awesome to work with. Hassle free airport pickup and drop off! A+ experience, will rent from Alvin anytime we are back in JAX
Eugene is cool. Car was great. Maybe I'll never rent a car the old way again. Great experience all the way around.
I highly recommend Eugene and his car if in Florida. It was so much easier then through a actual airports car rental. Greatest experience! 5 stars.
Wonderful accommodations. Very clean, easy to pick up and drop off. Very professional. I would highly recommend this vehicle.
Alvin is aces... great car and even better customer service, good to know I have my care rentals sorted out in the future Thanks Alvin👊🏻
Priscila is a great host and I would choose her car again when coming to Jacksonville. Thank-you
As this was my first experience with Turo, Maurice made the process seamless from start to finish. The vehicle was absolutely fabulous! Even when I had additional questions, he was available. Thank you so much for such a wonderful experience!
Alvin made the pickup and dropoff of the vehicle very easy and convenient. He was a great host.
Alvin (owner) was great to work with. He was punctual, flexible, brought a clean car, (and has lots of great cars to pick from!) He made it easy, was customer focused, showed respect and worked well with us through great communications. Quick to answer texts and to answer calls. I will target renting from Alvin on all my Jacksonville Fl trips from now forward. Very painless.
The Prius handled beautifully. Gianina was kind and super responsive during our message interactions. Pick up and drop off details were clear as well. Highly recommend. 👍
Gianina was wonderful and super prompt in her communications with me- her car is well-taken care of and super fun to drive, while also being better for the environment! Thank you- if I’m ever needing a car in Jacksonville again, I’ll contact Gianina.
Fantastic communication. Effortless pick up and return from the airport.
Another smooth rental process from Alvin! The C8 Corvette is everything car reviewers have been talking about and the blue + racing stripe combo that Alvin has can’t be beat! Definitely an eye turner if that’s the kind of car you’re looking for in Jax. Will continue to look to Alvin’s line up of cars the next time I’m back.
Alvin is the man. All of his cars are pristine. He constantly takes care of me and I will continue renting through him!
Alvin was extremely helpful. He provided YouTube videos and also answered questions on the spot with patience. Highly recommend him!
This was my first time using the service and I have already highly recommended it. Obi was awesome met us at the airport and communicated with us the entire time as needed.