Add optional Extras to your trip at checkout.

981 Ahana Street, Honolulu, HI 96814, at the 2nd floor of the parking structure. Please know that the pick up location should be entered through the parking lot from 981 Ahana Street. Reminder to not go through the building, please enter through the parking structure only. You may proceed through the ramp leading to the 2nd floor. The stairs will be used upon exit once you are from the inside of the building.

-Please return the vehicle in the same condition you got it, Please be mindful of the condition the vehicle is returned in. Excessive dirt or sand may be subject to cleaning violation per Turo guidelines. The car may be immediately going out to another renter, and it's not fair to them to receive a car that isn't clean and ready to go. -No one can drive the car except approved drivers. Just get the person approved its fast, free and easy. -Please message me through Turo messages so I can see your profile, also so Turo can see our conversations. The only time we use standard text is to send images because Turo messages won't accommodate images. -Please don't pick up the car early unless you change your pick up time to an earlier time. For a car wash, I recommend McKinley's on Kapiolani Blvd, or Hawaii Kai Texaco McKinley Full Service Car Wash (this is near our Honolulu / Town Location) 1139 Kapiolani Blvd, Honolulu, HI 96814 [Number redacted for privacy and security] https://goo.gl/maps/MK1ketGhDck Hawaii Kai Self Service Texaco (this is near our Hawaii Kai location) 7170 Kalanianaʻole Hwy, Honolulu, HI 96825 [Number redacted for privacy and security] https://goo.gl/maps/ouq23JDad9HtziiV7 Don's Makiki Services 1406 S Beretania St., Honolulu, HI 96814 [Number redacted for privacy and security] https://goo.gl/maps/tXQGYgxKpVg9h8GGA Kapi`olani Drive-Thru Car Wash 1111 Kapiolani Blvd, Honolulu, HI 96814 [Number redacted for privacy and security] https://goo.gl/maps/LQNqeTnoMaXSgJ1x6 PLEASE MAKE SURE YOU HAVE READ AND UNDERSTAND TURO'S FEES AND FINES: https://support.turo.com/hc/en-us/articles/203990780-Fees-fines No pets and absolutely no smoking. Any ticket or towing charges you get while you have the car will be charged to you. Turo's number is 1-[Number redacted for privacy and security]. Turo has free 24/7 roadside assistance for towing, jump starts, tire changes, or if you lock the keys in the car. Please feel free to text me if you have any issues.

• How do I adjust / modify the pick up or drop off time?

  You can easily modify your Trip if the vehicle is available using the Turo app. Any issues with the Turo app please call or chat with Turo support.

• Turo Support number?

  Turo Support number is 1-[Number redacted for privacy and security]

• Do we offer pick up and drop off services at the airport or in Waikiki.

  Thanks for inquiring about drop off and pick up at the airport or waikiki. We normally do not provide pick up and drop off service and recommend coordinating with an Uber or Lyft. My wife, may be available to drop off and/or pick up at the airport or waikiki. The One Way Trip extra that is offered to you, covers our costs (Uber and additional expenses) that are accrued when you select to have the car delivered to you at the airport. If airport drop off , please advise which airline you are arriving on so we can put the vehicle at the parking terminal nearest such airline. If waikiki drop off, please advise which location is convenient for you: (i) Royal Hawaii Shopping Center parking in the middle of waikiki, or (ii) the zoo at the east end of Waikiki. Thank you. Wishing you and yours an outstanding trip. Chris and Family.

• Where are some Car Wash Locations to clean the vehicle and fill gas?

  McKinley Full Service Car Wash (this is near our Honolulu / Town Location) 1139 Kapiolani Blvd, Honolulu, HI 96814 [Number redacted for privacy and security] https://goo.gl/maps/MK1ketGhDck Hours: Monday to Saturday 7 AM to 5 PM | Sunday CLOSED Don's Makiki Services 1406 S Beretania St., Honolulu, HI 96814 [Number redacted for privacy and security] https://goo.gl/maps/tXQGYgxKpVg9h8GGA Hours: Monday to Saturday 7:30 AM to 6 PM | Sunday CLOSED Kapi`olani Drive-Thru Car Wash 1111 Kapiolani Blvd, Honolulu, HI 96814 [Number redacted for privacy and security] https://goo.gl/maps/LQNqeTnoMaXSgJ1x6 Hours: Wednesday 7 AM–5 PM Thursday 7 AM–5 PM Friday 7 AM–5 PM Saturday 7 AM–5 PM Sunday 9 AM–4 PM Monday 7 AM–5 PM Tuesday Closed