Vehicle Image

1 of 10

Natalie’s

Volkswagen Jetta 2012

SEL Premium PZEV

4.5

(9 trips)

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

The car

Volkswagen Jetta 2012

SEL Premium PZEV

4.5

(9 trips)

28 MPG

Gas (Regular)

4 doors

5 seats

Hosted by

Natalie
4.8
Natalie
761 tripsJoined May 2019

Typically responds in 1 minute

Natalie has completed training on enhanced cleaning and disinfection practices.

Description

*Thx for choosing us! This car has leather seats, Bluetooth & an easy process to go with it. Please carefully read all of our info for a smooth trip, everything you need is in that info. Pickup info is sent prior to start time, & return info is sent with it unless it is an airport delivery (sent 2-12 hours before return). If an $85 airport delivery, start trip at least 15 minutes after your landing time, go to main domestic baggage claim area & please return on time (not hours before). Pickup/return are close to baggage claim (parking is $3-$10: if not ok with parking costs, then do not book airport delivery). -We deliver to addresses within 5 miles of us for $65. Our rental hours are from 7am to 10pm. We can still work with you if your return or start time has to be outside our hours (if so, message us info). If planning on extending the trip, do so early. If unable to extend, someone else booked it. “FAQs” & “Guidelines” have more car info. Please book in advance & not in the middle of the night to ensure the trip starts well. Please leave all the glovebox contents there, be on time for return (do not worry if late for pickup), drive safely & keep it clean, thx! :)

Features

Automatic transmission

Bluetooth

Heated seats

Keyless entry

Long-term car

Pet friendly

Sunroof

USB input

Extras (5)

Add optional Extras to your trip at checkout.

Pet fee

*Want to bring your furry friend with you? Please put towels or a cover on all seats your friend will be lying on. It is $10 but it does not cover cleanup of fur, dirt, nor any damage. Please check the windows (slobber) & carpets prior to return.

US$10/trip

Phone mount

*Need a phone mount? Keep our reliable $10 phone mount. Most states now have a hands free law, please drive & park safely.

US$10/trip1 available

Post-trip cleaning

*No time for vacuuming before you return? Return it hassle free for just $10. Please still take care of our car since this does not cover mud or deep upholstery cleaning like spills, stains, pet hair, sand or odor.

US$10/trip

Prepaid refuel

*Have a busy schedule? Then no need to refuel. $50 includes at least 3/4 to a full tank of gas at the start of the trip. Please return it on around 1/4 tank so we have enough to drive it to a nearby gas station.

US$50/trip

Unlimited mileage

*Need a long trip? It is $95 per 26 hours. Please keep our car safe & inform us if any maintenance or repairs are needed during your trip (keep all maintenance receipts).

US$95/day

Parking details

—OUR LOCATION— *Please bring your valid driver’s license & be on time for both pickup & return. Also ensure you carefully read our messages & understand the policies. Add a few photos for both pickup & return. There are no free personal car parking spots at our location.

Guidelines

*Use Hi-Speed Car Wash at 2024 N Druid Hills Rd NE Brookhaven, GA 30329 (the $5 exterior option). It has free vacuums in the back & is a few minutes from our location. Carefully follow all of our messages here. Operate safely under 80mph & 5K RPM. Park even safer & check the surroundings. Do not leave car unattended or on street. No smoking or very last minute requests. Do not let someone else operate our car. Know all timing, fuel & cleaning policies. See the “Details” page for any questions. Leave the contents of the glovebox there. See our 2nd FAQ if anything goes wrong.

Faqs

  • *WHEN & HOW CAN I GET THE CAR?

    -Plan to pickup at your reservation’s start time by the address already posted on the “Details” page. If we have prepared your car earlier, we will message you & you can pickup according to policy. We try to have it ready about an hour prior to start time. -If circumstances cause you to be late for pickup, do not worry. If needing more info, see all info on the “Details” page or online. Due to our renter volume, all info needed is put on the “Details” page for you to view, so we will direct all questions to that page. -Sometimes due to its schedule, it may be ready right before the start time. If you are planning on extending the trip, do so early on to ensure the new timeframe. Until you hear from us, please review all the info in the “Details” page & our messages, thx! :) -$85 airport deliveries: please head to the domestic baggage claim area. The car will be 2-3 minutes away from baggage claim. -$60 address deliveries (within 5 miles of our location): please simply stay there & lookout for a possible earlier drop off time. -For our location: please wait to arrive at our location until we have sent pickup info. Our process for any trip is very simplified :)

  • *HOW DO I RESOLVE ANY TRIP ISSUE?

    -Please read below for info on each type of scenario (if the car is fine, you are fully responsible for trip fees, tow cost & fines). We understand accidents happen, follow these instructions to quickly resolve them. Scroll down to troubleshoot car problems. -If anything happens to the car, it is up to you to start the process of returning it. We are not responsible for retrieving the car or starting the process to return it. We do not rent out unsafe, inoperable or smelly cars. We do not give a second car to any renter who was in an “at fault” accident until that claim with the damaged car is filed first. If you want to return a damaged car, please simply follow our return instructions safely. -Once we check the returned car out, you can end the trip via the “Details” page or support line. We do not end the trip early or shorten the trip until fully looking at our damaged car. Depending on our schedule, it may be a few hours until we are able to look at it. If wanting to swap out your car with another one of ours due to damages that are NOT your fault, then upload the official report to “Trip Photos” or message us details. If deemed not at fault, checkout process for damaged car can quickly be done so you can search & book another car of ours if needed. Again, sorry for any inconvenience this has been for your trip! -Call the support line (1-415-965-4525) for any more questions on accidents. Add any documents, receipts & reports to “Trip Photos.” All receipts that are for your trip reimbursement must have a clear printed reason on that receipt (only by a licensed mechanic) as to why each repair or item was needed. Keep all receipts for repairs in glovebox. Message us all details & add photos of all damaged areas if applicable. -For exterior lights, wipers, minor damage, squeaks & smells: give us details so we can check it out & fix it once it is returned. Feel free to fix it now & keep all receipts. -If the car will not start, call support line & have them jump it for you. Once car is on, do not turn it back off. Drive around for a bit & do not leave lights on or doors open. -If a warning light comes on & it is red, it means something needs to be fixed ASAP. Message us details, add a pic of warning light & do not drive car if it is unsafe. If it is a yellow warning light, we will fix it when it is returned (unless it is EPC). Tire pressure low light? Put air in ASAP at a gas station. -If warning dash lights are on while the car is fully on (battery & ignition), please add a photo of the entire dash to “Trip Photos.” -If a flat tire, call support line to see if tire can be plugged. If unable to, put the spare on & keep our old tire in trunk. Then go to a car shop for a new tire (get same size) & add receipt (with typed in reason) to “Trip Photos.” You must KEEP old tire in trunk. -If a window is broken, call support line & get a police report. Support will come & fix it. If you receive a crack in the windshield, message info & call support line if needed. -If our car was towed or “booted” during your trip, call phone number left in area or number left on car to resolve the situation. You must remove all parking stickers left. -If you receive a fine while driving our car, handle it (we will direct them back to you). -If you lost the key, find it or call support line to have our car towed to our location. -If something major has happened, try to remedy the situation without causing any further damage. Message us info on what happened & then call the police & support. -Get a police report #, card or legal proof for any accident. Add it & damaged areas of car to “Trip Photos.” Stop immediately if unsafe to drive. If so, call the support line & request towing. Grab all belongings first & then tow our locked car to Amerigo Tires (down a hill) at 1922 Cheshire Bridge Rd NE Atlanta, GA 30324 (tell them to put key in the key box located at the bottom of the hill or in the car’s glovebox). This here is my permission to tow my car to only there.

  • *CAN I RETURN THE CAR LATE?

    -Be on time for return (please leave early). It is best to extend your trip upon pickup if you think you might be extending the trip later on. If it does not allow you to extend, then somebody else already reserved it. -Please return before the current trip’s end time. More fees will be charged for extra time used & for the next renter’s cancelled trip or any abnormalities due to tardiness. -Leave it correctly in the instructed area to avoid towing fees & ensure it is as clean as you found it. Add photos of our parked car to “Trip Photos” & complete checkout.

  • *CAN I SWAP THE CAR WITH ANOTHER?

    -Yes, please reserve your future car now & have your new trip start half an hour after your current trip ends. Follow each trip’s individual instructions starting with your current car’s return. Message us a good timeframe (near the new start time) so we can prepare your new car at the right time. -Return your current car on time, cleaned & damage free first & fully finish that trip. Then follow your new trip’s instructions to get into your new car & add new photos. It is up to you to check for an available car.

  • *HOW DO I AVOID ANY EXTRA FEES?

    -These are our fees. There also might be processing fees. To avoid all fees, simply follow our messages. Return the cleaned car & key where instructed to in the same condition you found it in for a smooth trip. Interior/Exterior Dirt/Spills/Gunk: $10. Spills/Stains/Sticky/Oily interior: $20. Excessive Dirty/Glitter/Sand: $50. Excessive Spills/Stains/Gunk: $100. Smoking/Pet fur/Deep clean: $150+. Refueling Gas Level: $10 + refuel amount. Replacing Car’s 12V To USB Charger: $10. Overmileage: $$$ (depends on distance). Shipping Your Belongings: $25 + shipping. Improper Or Late Returns: $50-$100+. Replacing Glovebox Items: $50 each. Window Warning Sticker Removal: $50. Towing: $200-$300+ (remove all stickers). Missing Car Key: $450+ (towing needed). Damage: $100-$1000+ (please be safe).

Ratings and reviews

4.5

(8 ratings)

Reviews

Jalen G.

JalenMay 15, 2021

Great clean car.

Melvyn J.

MelvynMay 2, 2021

Natalie was a great host. So nice, so helpful. If there were a sixth star I would give one to her. Everything was on Time. No problems with the drop off at the airport very clear instructions . Truly amazing.

LarQuitta M.

LarQuittaApr 29, 2021

The car was fine, however when returning the car I was 14 mins late , instead of her asking me what’s my ETA she sent me a question mark. I felt like that was very rude.

Natalie's response

Sorry to hear that a question mark for an unresponsive renter warrants a 1 star :(

Leadasha Betice M.

Leadasha BeticeApr 27, 2021

Natalie was very patient and helpful with my booking. Directions were easy to follow. Car was clean and drove well on the road. 😉

Vehicle Image

1 of 10

The car

Volkswagen Jetta 2012

SEL Premium PZEV

4.5

(9 trips)

28 MPG

Gas (Regular)

4 doors

5 seats

Hosted by

Natalie
4.8
Natalie
761 tripsJoined May 2019

Typically responds in 1 minute

Natalie has completed training on enhanced cleaning and disinfection practices.

Description

*Thx for choosing us! This car has leather seats, Bluetooth & an easy process to go with it. Please carefully read all of our info for a smooth trip, everything you need is in that info. Pickup info is sent prior to start time, & return info is sent with it unless it is an airport delivery (sent 2-12 hours before return). If an $85 airport delivery, start trip at least 15 minutes after your landing time, go to main domestic baggage claim area & please return on time (not hours before). Pickup/return are close to baggage claim (parking is $3-$10: if not ok with parking costs, then do not book airport delivery). -We deliver to addresses within 5 miles of us for $65. Our rental hours are from 7am to 10pm. We can still work with you if your return or start time has to be outside our hours (if so, message us info). If planning on extending the trip, do so early. If unable to extend, someone else booked it. “FAQs” & “Guidelines” have more car info. Please book in advance & not in the middle of the night to ensure the trip starts well. Please leave all the glovebox contents there, be on time for return (do not worry if late for pickup), drive safely & keep it clean, thx! :)

Features

Automatic transmission

Bluetooth

Heated seats

Keyless entry

Long-term car

Pet friendly

Sunroof

USB input

Extras

Add optional Extras to your trip at checkout.

Pet fee

*Want to bring your furry friend with you? Please put towels or a cover on all seats your friend will be lying on. It is $10 but it does not cover cleanup of fur, dirt, nor any damage. Please check the windows (slobber) & carpets prior to return.

US$10/trip

Phone mount

*Need a phone mount? Keep our reliable $10 phone mount. Most states now have a hands free law, please drive & park safely.

US$10/trip1 available

Post-trip cleaning

*No time for vacuuming before you return? Return it hassle free for just $10. Please still take care of our car since this does not cover mud or deep upholstery cleaning like spills, stains, pet hair, sand or odor.

US$10/trip

Prepaid refuel

*Have a busy schedule? Then no need to refuel. $50 includes at least 3/4 to a full tank of gas at the start of the trip. Please return it on around 1/4 tank so we have enough to drive it to a nearby gas station.

US$50/trip

Unlimited mileage

*Need a long trip? It is $95 per 26 hours. Please keep our car safe & inform us if any maintenance or repairs are needed during your trip (keep all maintenance receipts).

US$95/day

Parking details

—OUR LOCATION— *Please bring your valid driver’s license & be on time for both pickup & return. Also ensure you carefully read our messages & understand the policies. Add a few photos for both pickup & return. There are no free personal car parking spots at our location.

Guidelines

*Use Hi-Speed Car Wash at 2024 N Druid Hills Rd NE Brookhaven, GA 30329 (the $5 exterior option). It has free vacuums in the back & is a few minutes from our location. Carefully follow all of our messages here. Operate safely under 80mph & 5K RPM. Park even safer & check the surroundings. Do not leave car unattended or on street. No smoking or very last minute requests. Do not let someone else operate our car. Know all timing, fuel & cleaning policies. See the “Details” page for any questions. Leave the contents of the glovebox there. See our 2nd FAQ if anything goes wrong.

Faqs

  • *WHEN & HOW CAN I GET THE CAR?

    -Plan to pickup at your reservation’s start time by the address already posted on the “Details” page. If we have prepared your car earlier, we will message you & you can pickup according to policy. We try to have it ready about an hour prior to start time. -If circumstances cause you to be late for pickup, do not worry. If needing more info, see all info on the “Details” page or online. Due to our renter volume, all info needed is put on the “Details” page for you to view, so we will direct all questions to that page. -Sometimes due to its schedule, it may be ready right before the start time. If you are planning on extending the trip, do so early on to ensure the new timeframe. Until you hear from us, please review all the info in the “Details” page & our messages, thx! :) -$85 airport deliveries: please head to the domestic baggage claim area. The car will be 2-3 minutes away from baggage claim. -$60 address deliveries (within 5 miles of our location): please simply stay there & lookout for a possible earlier drop off time. -For our location: please wait to arrive at our location until we have sent pickup info. Our process for any trip is very simplified :)

  • *HOW DO I RESOLVE ANY TRIP ISSUE?

    -Please read below for info on each type of scenario (if the car is fine, you are fully responsible for trip fees, tow cost & fines). We understand accidents happen, follow these instructions to quickly resolve them. Scroll down to troubleshoot car problems. -If anything happens to the car, it is up to you to start the process of returning it. We are not responsible for retrieving the car or starting the process to return it. We do not rent out unsafe, inoperable or smelly cars. We do not give a second car to any renter who was in an “at fault” accident until that claim with the damaged car is filed first. If you want to return a damaged car, please simply follow our return instructions safely. -Once we check the returned car out, you can end the trip via the “Details” page or support line. We do not end the trip early or shorten the trip until fully looking at our damaged car. Depending on our schedule, it may be a few hours until we are able to look at it. If wanting to swap out your car with another one of ours due to damages that are NOT your fault, then upload the official report to “Trip Photos” or message us details. If deemed not at fault, checkout process for damaged car can quickly be done so you can search & book another car of ours if needed. Again, sorry for any inconvenience this has been for your trip! -Call the support line (1-415-965-4525) for any more questions on accidents. Add any documents, receipts & reports to “Trip Photos.” All receipts that are for your trip reimbursement must have a clear printed reason on that receipt (only by a licensed mechanic) as to why each repair or item was needed. Keep all receipts for repairs in glovebox. Message us all details & add photos of all damaged areas if applicable. -For exterior lights, wipers, minor damage, squeaks & smells: give us details so we can check it out & fix it once it is returned. Feel free to fix it now & keep all receipts. -If the car will not start, call support line & have them jump it for you. Once car is on, do not turn it back off. Drive around for a bit & do not leave lights on or doors open. -If a warning light comes on & it is red, it means something needs to be fixed ASAP. Message us details, add a pic of warning light & do not drive car if it is unsafe. If it is a yellow warning light, we will fix it when it is returned (unless it is EPC). Tire pressure low light? Put air in ASAP at a gas station. -If warning dash lights are on while the car is fully on (battery & ignition), please add a photo of the entire dash to “Trip Photos.” -If a flat tire, call support line to see if tire can be plugged. If unable to, put the spare on & keep our old tire in trunk. Then go to a car shop for a new tire (get same size) & add receipt (with typed in reason) to “Trip Photos.” You must KEEP old tire in trunk. -If a window is broken, call support line & get a police report. Support will come & fix it. If you receive a crack in the windshield, message info & call support line if needed. -If our car was towed or “booted” during your trip, call phone number left in area or number left on car to resolve the situation. You must remove all parking stickers left. -If you receive a fine while driving our car, handle it (we will direct them back to you). -If you lost the key, find it or call support line to have our car towed to our location. -If something major has happened, try to remedy the situation without causing any further damage. Message us info on what happened & then call the police & support. -Get a police report #, card or legal proof for any accident. Add it & damaged areas of car to “Trip Photos.” Stop immediately if unsafe to drive. If so, call the support line & request towing. Grab all belongings first & then tow our locked car to Amerigo Tires (down a hill) at 1922 Cheshire Bridge Rd NE Atlanta, GA 30324 (tell them to put key in the key box located at the bottom of the hill or in the car’s glovebox). This here is my permission to tow my car to only there.

  • *CAN I RETURN THE CAR LATE?

    -Be on time for return (please leave early). It is best to extend your trip upon pickup if you think you might be extending the trip later on. If it does not allow you to extend, then somebody else already reserved it. -Please return before the current trip’s end time. More fees will be charged for extra time used & for the next renter’s cancelled trip or any abnormalities due to tardiness. -Leave it correctly in the instructed area to avoid towing fees & ensure it is as clean as you found it. Add photos of our parked car to “Trip Photos” & complete checkout.

  • *CAN I SWAP THE CAR WITH ANOTHER?

    -Yes, please reserve your future car now & have your new trip start half an hour after your current trip ends. Follow each trip’s individual instructions starting with your current car’s return. Message us a good timeframe (near the new start time) so we can prepare your new car at the right time. -Return your current car on time, cleaned & damage free first & fully finish that trip. Then follow your new trip’s instructions to get into your new car & add new photos. It is up to you to check for an available car.

  • *HOW DO I AVOID ANY EXTRA FEES?

    -These are our fees. There also might be processing fees. To avoid all fees, simply follow our messages. Return the cleaned car & key where instructed to in the same condition you found it in for a smooth trip. Interior/Exterior Dirt/Spills/Gunk: $10. Spills/Stains/Sticky/Oily interior: $20. Excessive Dirty/Glitter/Sand: $50. Excessive Spills/Stains/Gunk: $100. Smoking/Pet fur/Deep clean: $150+. Refueling Gas Level: $10 + refuel amount. Replacing Car’s 12V To USB Charger: $10. Overmileage: $$$ (depends on distance). Shipping Your Belongings: $25 + shipping. Improper Or Late Returns: $50-$100+. Replacing Glovebox Items: $50 each. Window Warning Sticker Removal: $50. Towing: $200-$300+ (remove all stickers). Missing Car Key: $450+ (towing needed). Damage: $100-$1000+ (please be safe).

Ratings and reviews

4.5

(8 ratings)

Reviews

Jalen G.

JalenMay 15, 2021

Great clean car.

Melvyn J.

MelvynMay 2, 2021

Natalie was a great host. So nice, so helpful. If there were a sixth star I would give one to her. Everything was on Time. No problems with the drop off at the airport very clear instructions . Truly amazing.

LarQuitta M.

LarQuittaApr 29, 2021

The car was fine, however when returning the car I was 14 mins late , instead of her asking me what’s my ETA she sent me a question mark. I felt like that was very rude.

Natalie's response

Sorry to hear that a question mark for an unresponsive renter warrants a 1 star :(

Leadasha Betice M.

Leadasha BeticeApr 27, 2021

Natalie was very patient and helpful with my booking. Directions were easy to follow. Car was clean and drove well on the road. 😉

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

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