CAR LOCATION: The location address will appear on your Turo app 24 hours before your trip starts. ☀️ SERVICE HOURS 🕖 07:00 → 19:00. Your host will meet you to exchange the keys. 🌙 AFTER HOURS 🕖 19:00 → 07:00. Your host will meet you to exchange the keys OR provide you with self-service instructions about how to access or secure the car. PERTH AIRPORT: This option includes PICKUP and RETURN from any Perth Airport terminal. Additional fees apply to trips starting or ending outside our service hours. ☀️ SERVICE HOURS 🕖 07:00 ✈ 19:00. • Your host will provide instructions on where to meet them. • Collect the car at a convenient location directly outside your arrival terminal. • Return the car to a convenient location directly outside your departure terminal. 🌙 AFTER HOURS 🕖 19:00 ✈ 07:00. *AIRPORT FEES APPLY - SUBJECT TO PARKING AVAILABILITY* • Your host will provide instructions for locating the car. • Collect the car from a short-term parking area nearest to your arrival terminal. • Access the car key via a lockbox secured on the car. • Return the car at a short-term parking area nearest to your departure terminal. • Store the car key via a lockbox secured on the car. *Airport fees vary based on your Trip Start and/or Trip End times — from $51.00. *Booking and payment confirmation is required prior to exit or entry at all Perth Airport parking areas. *The ‘Perth Airport’ option must be selected as the ‘Pickup & Return Location’ on your Turo Reservation. Indicated times are in 24-hour format based on the Australian Western Standard Timezone (UTC+8).

🚭 Smoking inside the vehicle is not permitted ⛽ Refuel with UNLEADED 95 where available 🪰 Remove dead insects from the exterior prior to return 🫧 Remove excess sand and rubbish from the interior prior to return 📃 Turo terms of service: https://turo.com/au/en/policies/terms#specific-terms-for-guests

• What are the options for pick-up and return at PICKUP AT CAR LOCATION?

  ☀️ BUSINESS HOURS 🕖 07:00 → 19:00 • Your host will meet you at the address to exchange keys or provide instructions about how to access and/or secure the car 🌙 AFTER HOURS 🕖 19:00 → 07:00 • Your host will provide instructions on how to access and/or secure the car for self-service pick-up and/or return. Indicated times are in 24-hour format based on the Australian Western Standard Timezone (UTC+8).

• Why is Turo not letting me rent this car?

  If you cannot book this car, or if your booking was cancelled by Turo, you may have forgotten to enter or verify a key piece of information, or you may have entered it incorrectly; such as your phone number, email address, driver's license, or payment card. Turo may still be reviewing your materials. Log onto Turo and go to your Account page. Scroll down to see your “Approval status.” For further assistance contact Turo on +61 1800 959 374

• Can I drive this vehicle off road?

  Off roading or driving on undeveloped, unregistered or unimproved roads is classified as a prohibited use of a vehicle booked through Turo Prohibited uses policy: https://help.turo.com/prohibited-uses-Hyi0E4l49

• Can I drive this car on a Provisional licence or Learner's permit?

  No, you cannot drive a car on Turo in Australia with a learner's permit or provisional license. Turo does not accept the following types of licenses: Learner's permit or instruction permit Provisional, probational, expired, altered, conditional, or restricted licenses Licenses re-issued with probationary restrictions after a court disqualification Temporary paper licenses without the expired license or passport Digital driver's licenses To book a car on Turo in Australia, you must: Be at least 21 years old, Have a valid driver's license, and Get approved to drive on Turo. If you have an International Driving Permit (IDP), you can book a car on Turo in Australia as long as you also have a valid driver's license from your country of residence.

• What are the options for pick-up and return at PERTH AIRPORT?

  Perth Airport Terminals 1 → 4 ☀️ BUSINESS HOURS 🕖 07:00 → 19:00 TRIP START: Your host will deliver and/or collect the car at your specified airport terminal where they will meet you at a designated area to exchange the keys. TRIP END: Your host will provide instructions about where to locate and how to access and/or secure the car for self-service pick-up and/or return. 🌙 AFTER HOURS 🕖 19:00 → 07:00 *SUBJECT TO AIRPORT FEES - BOOKINGS REQUIRED* Airport fees vary based on the time you TRIP START: Your host will provide instructions for self-service pick-up — where to locate the car and how to access the keys. TRIP END: Your host will provide instructions about where to locate and how to access and/or secure the car for self-service pick-up and/or return. • An additional fee (between $51 - $79) is required to reserve parking at Perth Airport • We'll deliver/collect your car to the short-term parking area nearest to your arrival/departure terminal. • You can access/secure the car remotely for hassle-free 24 hour self-service pick-up and/or return. Indicated times are in 24-hour format based on the Australian Western Standard Timezone (UTC+8).

• Is this car available for pick-up or return over the Christmas and New Years holiday period?

  Yes, however please be advised of the following information: Important information for trips STARTING or ENDING between the following dates: December 24 after 12:00 - December 26 before 12:00 - AND/OR - December 31 after 12:00 - January 2 before 12:00: PICKUP at CAR LOCATION - TRIP START: • Collect the car at the address specified on the Turo app • Access the car key via a lockbox RETURN to CAR LOCATION - TRIP END: • Return the car to the address specified on the Turo app • Secure the car key via a lockbox PICKUP at PERTH AIRPORT - TRIP START: • Pickup the car at Perth Airport short-term parking • Booking and payment confirmation is required prior to exit • Airport fees vary based on your Trip Start and/or Trip End times RETURN to PERTH AIRPORT - TRIP END: • Return the car to Perth Airport short-term parking • Booking and payment confirmation is required prior to entry • Airport fees vary based on your Trip Start and/or Trip End times BRING THE CAR TO ME: • Not available during the specified dates