{"id":29899,"date":"2025-03-13T13:01:55","date_gmt":"2025-03-13T20:01:55","guid":{"rendered":"https:\/\/turo.com\/blog\/?p=29899"},"modified":"2025-05-01T10:58:16","modified_gmt":"2025-05-01T17:58:16","slug":"upcoming-changes-to-airport-delivery-fees","status":"publish","type":"post","link":"https:\/\/turo.com\/blog\/news\/upcoming-changes-to-airport-delivery-fees\/","title":{"rendered":"Upcoming changes to airport delivery fees"},"content":{"rendered":"\n

Editor\u2019s note: Updated on April 22, 2025 to reflect the most current information<\/em><\/p>\n\n\n\n

\n
<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Key takeaways<\/h3>\n\n\n\n

\u2022 Soon, the maximum delivery fee will be lowered at the top 20 airports in the US
\u2022 A lower delivery fee paired with lower Turo fees in certain markets will better match guest demand and help increase airport bookings for hosts
\u2022 The new maximum delivery fee will vary by airport, based on supply, demand, and other local factors 
\u2022 If your delivery fee is above the new maximum, update it to the new maximum to take advantage of increased demand
\u2022 If the new maximum isn\u2019t right for your business, first consider increasing the minimum trip length for airport deliveries to continue tapping into high airport demand in a profitable way
\u2022 You can turn off airport delivery any time if it no longer fits your business strategy<\/p>\n<\/div><\/div>\n\n\n\n

<\/div>\n\n\n\n

In the coming months, we\u2019ll be updating delivery pricing at the top 20 airports in the US, lowering the maximum delivery fee from $120.<\/p>\n\n\n\n

The new maximum delivery fee will be unique for each airport, designed to help increase competitiveness with other rental alternatives. In addition, Turo has cut trip fees by up to 50%<\/a> in certain markets, which can help attract more airport guests and increase airport bookings for you.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Shifting airport pricing to meet demand<\/h3>\n\n\n\n

Airport delivery offers guests the convenience and vehicle selection that\u2019s not available from a traditional rental car counter. But for airport delivery to be a practical alternative for guests, the total cost of the trip has to be in line with what they\u2019re willing to pay. <\/p>\n\n\n\n

Currently, hosts can charge up to $120 for airport delivery, but a majority of guests are booking vehicles that have free or lower-priced airport delivery. Hosts who are charging high delivery fees are missing out on a significant amount of guest demand and potential bookings at airports, which tend to have fewer incidents than non-airport trips.<\/strong><\/strong><\/p>\n\n\n\n

<\/div>\n\n\n\n

Designed with each airport in mind<\/h3>\n\n\n\n

The new maximum fee will be calculated for each airport individually to account for local supply, demand, and booking trends. Let\u2019s take a look at Harry Reid International Airport (LAS) in Las Vegas as an example. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

In 2024, vehicles with a delivery fee under $60 accounted for 86% of the total days booked at LAS, while vehicles with higher delivery fees saw much less demand. Lowering the maximum delivery fee to $60 at LAS will help hosts tap into the delivery fee range where demand is the highest, driving airport business growth for LAS hosts.<\/strong><\/p>\n\n\n\n

The new maximum delivery fee might be different for your airport to best match local demand. <\/p>\n\n\n\n

<\/div>\n\n\n
\n
\"\"<\/figure>\n<\/div>\n\n\n

Review and update your airport delivery fees<\/strong><\/h4>\n\n\n\n

Hosts who deliver to an impacted airport will be notified two weeks before the update so you can review the new maximum fee and adjust your delivery settings to fit your business goals.<\/p>\n\n\n\n

Once the new maximum delivery fee goes into effect, any vehicles with a higher airport delivery fee will automatically be set to the new maximum delivery fee. <\/strong><\/p>\n\n\n\n

If the new maximum delivery fee doesn\u2019t fit your current business strategy, first consider increasing the minimum trip length for airport trips. Longer trips can help you continue benefitting from airport demand in a profitable way. Otherwise, you can turn off airport delivery altogether, and turn it back on if it makes sense for you down the road. <\/p>\n\n\n\n

<\/div>\n\n\n\n
\n
Update your fees<\/a><\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n\n

Share your thoughts<\/h3>\n\n\n\n

We\u2019d love to hear your feedback on this update and what we can do to support you. Please fill out this short survey to share your thoughts.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\n
Take survey<\/a><\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n\n

You can learn more about important changes to the airport experience in our Fireside Chat<\/a>.<\/p>\n\n\n\n

\n","protected":false},"excerpt":{"rendered":"

Editor\u2019s note: Updated on April 22, 2025 to reflect the most current information Key takeaways \u2022 Soon, the maximum delivery fee will be lowered at the top 20 airports in…<\/p>\n","protected":false},"author":2,"featured_media":29905,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[39],"tags":[],"class_list":["post-29899","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t