Turo

by Turo

posted on April 1, 2025

Key takeaways

• Soon, the maximum delivery fee will be lowered at the top 20 airports in the US and Canada, starting with YYC in Canada on April 15, 2025
• A lower delivery fee will better match guest booking trends and help increase airport bookings for hosts
• The new maximum delivery fee will vary by airport, based on supply, demand, and other local factors
• If your delivery fee is above the new maximum, update it to the new maximum to take advantage of increased demand
• You can turn off airport delivery any time if it no longer fits your business strategy

In the coming months, we’ll be updating delivery pricing at the top 20 airports in the US and Canada, lowering the maximum delivery fee from $120. This change will go into effect in Canada at Calgary International Airport (YYC) first, starting on April 15, 2025.

The new maximum delivery fee will be unique for each airport, designed to help increase competitiveness with other rental alternatives. This can help attract more airport guests, and ultimately increase airport bookings for you.

Shifting airport pricing to meet demand

Airport delivery offers guests the convenience and vehicle selection that’s not available from a traditional rental car counter. But for airport delivery to be a practical alternative for guests, the total cost of the trip has to be in line with what they’re willing to pay.

Currently, hosts can charge up to $120 for airport delivery, but a majority of guests are booking vehicles that have free or lower-priced airport delivery. Hosts who are charging high delivery fees are missing out on a significant amount of guest demand and potential bookings.

Designed with each airport in mind

The new maximum fee will be calculated for each airport individually to account for local supply, demand, and booking trends. Let’s take a look at Calgary International Airport (YYC) as an example. 

In 2024, vehicles with a delivery fee under $80 accounted for 85% of the total trip days at YYC, while vehicles with higher delivery fees saw much less guest demand. Lowering the maximum delivery fee to $80 at YYC will help hosts tap into the delivery fee range where demand is the highest, driving airport business growth for local hosts.

Review and update your airport delivery fees

Lowering your airport delivery fees now can help you take advantage of increased demand and get more airport bookings. On April 15th, any vehicles with a delivery fee to YYC over $80 will either be moved to the new $80 maximum, or in some cases airport delivery will be turned off.

For hosts who deliver to other impacted airports, we’ll notify you two weeks before the update so you can review the new maximum delivery fee and adjust your delivery settings to fit your business goals.

Share your thoughts

We’d love to hear your feedback on this update and what we can do to support you. Please fill out this short survey to share your thoughts.


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