Add optional Extras to your trip at checkout.

Designated Parking Spot: The vehicle is located at 40 Baxter Road, Mascot. Please look for the designated parking area near the entrance when you arrive. BUSINESS HOURS RETURNS 7:30am-5:30pm After-Hours Key Drop: Lock the car securely and slide the key into the yellow-marked hole with a hexagon cutout, located behind the lockboxes near the office door. Important Reminders: -Ensure all windows are closed and the vehicle is locked before leaving. -Take clear photos of the car’s exterior and interior upon return for your records. -Please avoid blocking any access points and park in the designated area to ensure smooth operations

Please note- to ensure a clean, comfortable experience for everyone, please remember that smoking or vaping 🚭 in our vehicles is strictly prohibited. A cleaning fee of $150 will apply for any breaches—but we'd much rather you keep that money for making memories ✨, not covering extra costs! Please also avoid driving on unsealed or dirt roads 🚧. If there are no road signs or painted lines, it's best to steer clear with our vehicles. This helps keep them in top shape for your journey, as any damage or roadside assistance required due to off-road use will be the renter’s responsibility. Enjoy the sand between your toes 🏖️, not in our floor mats! And for those adventurous spirits, save the rock climbing for your hiking boots 🥾—not our vehicle's suspension 🚗. Thank you for helping us keep our vehicles road-ready and comfortable for all! 🙏

• How do I handle tolls and fuel costs?

  Guests are generally responsible for tolls, fuel, and other incidental charges during the trip. Make sure to refuel to the same level when you pick up the car. All of our vehicles are registered in LinkT and we will send you an invoice for tolls incurred during your trip.

• Can I extend my reservation if I need the car for longer?

  Yes, you can request an extension by going to your trip details in the Turo app and selecting "Change trip." Please note that extensions are subject to our availability, so it's best to request additional time as early as possible to avoid any issues.

• How does Turo handle roadside assistance?

  Turo offers 24/7 roadside assistance +61 1800 959 374 to help with issues like flat tires, lockouts, and more. Check your protection plan to see the specific coverage you have, as some plans may offer expanded roadside services.