Add optional Extras to your trip at checkout.

Car will be located at the parking lot at this location for pickup. Car keys will be in the lockbox inside the glove compartment, pin to the lockbox will get sent out 30 minutes before your reservation begins.

Please no smoking or pets in the vehicle. I will charge you extra per Turo policy for not adhering to these requests.

• Do I need to clean the vehicle before return?

  All we ask is that you return the vehicle in the same condition you picked it up in. We don't expect you to go out and detail the car before return, but we do appreciate the car being tidy upon return.

• What Type of Gas Does the Car Take? Do I Need to Fill Up the Gas Tank Before Return?

  Regular unleaded, we do ask that you fill the tank to the same level you received it at before return.

• How Do I Add an Additional Driver?

  To add an additional driver please go to your trip details and scroll all the way to the bottom. You will see add driver at the very bottom.

• How Does Communication Work?

  Turo does require all communication to be held in the Turo app and we do ask that you please adhere to this policy. The Turo app is managed nearly 24/7 per day by myself or my partner, while my personal cell phone is not - by messaging here in the app you will get the quickest response. It is IMPORTANT that you download the Turo app and turn notifications on, otherwise you will miss important pieces of instruction for vehicle pick up.

• Are you flexible with extensions? Returning the car early? Adjusting pick-up/return time?

  Yes! The vehicle will be ready for you at your pick-up time but if you need to pick it up after that is perfectly fine. We do ask that any significant changes be made in the app under the “Modify Trip Details” section - this is particularly important if you are going to be more than 30 minutes late at vehicle drop-off or if you want to pick up the car more than 30 minutes early. If you need to extend or shorten your trip that is also flexible, pending that the vehicle is available.

• How do tolls work? Do I have to pay for tolls?

  Yes, as a renter you are responsible for all toll charges. At the end of each trip, I will go through and tally up all the toll charges and request reimbursement at the end of the trip.

• What if I Need Extra Mileage?

  We do offer an “Extra” where you can purchase more mileage, if you are going to go over mileage by a significant amount we do encourage you to purchase that extra. Otherwise, we do charge per mile over the allotted mileage, this charge varies depending on the car but you can find the details on the trip details page of the app.