Rent a Volkswagen

Turo accepts most credit cards issued by major financial institutions, including American Express and Discover cards, as well as debit cards with a Visa or Mastercard logo that are linked to a checking account.

Apple Pay and Google Pay on mobile devices are also accepted, but Turo does not accept cash or checks as valid payment methods.

You can cancel and get a full refund up to 24 hours before your trip starts. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a small cancellation fee.

Under the enhanced cleaning policy, hosts are required to clean and disinfect their vehicles thoroughly before every trip, so you can feel safe and comfortable behind the wheel. Turo hosts have access to training materials on enhanced safety measures and cleaning practices to help prevent the spread of COVID-19 or other viruses.

No. Unlike rental car companies, Turo is a peer-to-peer car sharing marketplace where you can book directly from trusted local car owners in the US, UK, Canada, and Australia. Turo does not own any vehicles — Turo hosts share their own personal cars and set their own prices, discounts, vehicle availability, and delivery options.

There is no fee or additional charge for adding a driver to your trip on Turo. Only the guest who booked the trip (primary driver) can request to add drivers; Turo hosts cannot do it for you. We encourage you to request to add authorized drivers before your trip starts, though guests in the US and Canada can request to add a driver while a trip is in progress with no extra charges.

To speed up the process, have your additional driver create a Turo account and get approved to drive before you request to add them. All drivers must have a valid driver’s license and meet the age requirements for the car you’ve booked. You can request to add drivers via the “Trips” tab in the Turo app without additional driver charges or extra costs.

Yes, there are VWs available on Turo at locations near airports across the UK. To save time and hassle, skip the rental car counter and have your VW delivered to you. Set your hotel or the address of your holiday rental as your pickup location, and after arriving at your destination, take a taxi, Uber, Lyft, or shuttle service to the vehicle’s location.